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NHTSA — Unknown Or Other Problems


really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
33,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Prix miscellaneous problems

miscellaneous problem

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2004 Pontiac Grand Prix Owner Comments

problem #12

Sep 082016

Grand Prix

  • miles


Takata recall. Had the car serviced due to warning lights on dash board. Noticed oil on right underside of car near the oil filter and covering everything as far back near the muffler. It had been lleaking for quite sometime. Had a burning smell when car was running warm. Sensor indicated that the ABS brakes the exhaust system & the catylitic converter needs work. Replaced temp. Sensor & fans now work on both sides.

- Sioux Falls, SD, USA

problem #11

Aug 052016

Grand Prix

  • miles
While driving in town, making a legal U-turn at a safe speed, the power steering failed mid-turn and the car was very hard to control and the steering wheel jerked violently. It is unknown what caused the failure, however there is a recall on my vehicle concerning catastrophic steering failure. This steering failure was caused by faulty manufacturing/ equipment by GM.

- Carlisle, OH, USA

problem #10

Sep 152013

Grand Prix

  • 150,000 miles
My car caught fire in September of 2013. At the time no recall had been issued but now there is. Will I be compensated for the loose of my car. Or am I just sol because they had not issued the recall yet.

- Manistee, MI, USA

problem #9

Oct 082015

Grand Prix

  • 100,000 miles


I was driving down the street and turned left my car slowed down like it wanted to stop then the ac was turned off automatically and my car started running hot..I went to O'reilly's & they didn't kno what was wrong..they said everything looked fine under the hood and nothing was low

- Monroe, LA, USA

problem #8

Nov 272014

Grand Prix

  • 150,000 miles
On thanksgiving day 2014 my car cough on fire 10 minutes after my daughter and I got out of the car. I walked into a family members house and heard what sounded like a shotgun go off within about 5 to 10 seconds later another. I went outside to see what was going on to find my car engulfed in flames. We immediately called 911. The car was parked near a building structure with 4 or more vehicles parked inside. I quickly tried to remove my important property, pocketbook, and grabbed a water hose to try to keep the flames away from the structure as much as possible. The entire front compartment, motor mount and engine melted, was burned to the ground. The inside dash and floorboard was melted with large holes burned in them, and both front tired exploded and entirely melted as well. I had just left my house where the car could have easily been parked in my garage and set the entire house on fire. I have tried to stay in contact with GM for almost a year. They refused to return my phone calls after the initial two, telling me it would take a few weeks, for 6 months. They now refuse to help me in any way. I will never park a car in an attached garage to my house ever again in fear of my family's safety. I researched this car for recalls to find that there were thousands of recalls for this exact problem up until 2003 models, also to find that this issue had continued in the 2004 models with no recalls and fear the safety of others with these cars. GM needs to take responsibility for their mishaps and take safety seriously.

- Elkin , NC, USA

problem #7

Jul 282015

Grand Prix

  • 0 miles
My trac control, and ABS lights came on randomly, the car won't go over 65, it barley stops at times, the brake petal goes to the floor at times, my wheels always spin in the rain, and most emporia toy it's my every day driver I have my 3 year old in, so please get back to me asap, all the wheel hubs where replaced and the codes still didn't clear so I know it's a comp issue so help me the best you can. -rich henretty.

- Pittsburgh, PA, USA

problem #6

Mar 012015

Grand Prix 6-cyl

  • miles


Received recall notice for GM#14350 on March 1, 2015. Placed call to the service department at folsom GMC to schedule an appt. No live person answered. Was forced to leave my information on voice mail. No returned call received. Made second attempt with another message. No result. Wrote letter to owner of dealership with an explanation of experience. No response or call from him. Contacted Pontiac national customer assistance center. Filed a complaint, case #[xxx] on April 1, 2015. They said they would contact the aforementioned dealership on my behalf to get service. Have not received contact from dealership or Pontiac cac. Contacted NHTSA recall parts investigation center to file another complaint and receive assistance. Was told that this online case registration would provide an id number for future record and documentation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fair Oaks, CA, USA

problem #5

May 152007

Grand Prix 4WD 6-cyl

  • miles
I purchased a pre-owned 2004 Grand Prix in good condition & with low miles in 2007. Shortly thereafter, I noticed water collecting in my passenger side floorboards when it rained. I did not address this when I should have, but that does not dismiss the current facts. The time before this latest flood, I contacted GM and started doing research as to what might be causing the problem. I found many other consumers complaining of the same issue, and found a direct answer from a non GM website, but which has GM 20+ year certified mechanics answering questions. One stated the problem was in 04 & 05 Pontiac Grand Prix's, and the leak/flooding was due to a water deflector kit not having been installed. I printed the information where it showed this being the problem, as well as the 7+ pages from consumers who experienced the same issue. I then took my car to a GM certified dealer in which I was directed by GM to get the auto inspected. The manager in the service department declined to look at the paperwork, stating they do their own diagnostic test. The latest flood had water standing in my back passenger floorboard and caused my blower motor to stop working. After an 8 hour work day, I had not heard back from the dealership, and when I called the mechanic said they still could not find where the leak was coming from. I had a collision in 2010 and they assumed that's what caused the leak, though I repeatedly told them the leak began 3 years before that. The next day I received a call from the dealership confirming what I tried to show them, that my car needed a water deflector kit, and to install it and repair my blower motor would be $400. They blamed it on the age of the car, and the collision I had in 2010. I am surprised and dismayed that GM will not admit or correct this problem, as it is obviously a defect upon manufacture of the auto. I would like this investigated.

- Seminole, OK, USA

problem #4

May 052004

Grand Prix 6-cyl

  • Automatic transmission
  • 2,000 miles
Intermediate drive shaft replaced at 1,500 miles. Power steering pump went at 2,000 miles, had it replaced. Also at 2,000 miles cv joint and boot had to be replace. Headlights bounce while driving over minimal bumps, door panel rattles. Dash above speedometer rattles but dealer can not duplicate so no fix yet. Car is going back to the dealer today for a rattling noise coming from front end. Need I say more? lemon!

- Oaklawn, IL, USA

problem #3

Apr 202004

(reported on)

Grand Prix

  • miles
Vehicle was broken into through a small slit located below the door handle. In this process the alarm was bypassed then the door handle was then forced open. The consumer has seen similar vehicles with the same slit under the door handle.

- Saint Louis, MO, USA

problem #2

Feb 142004

Grand Prix

  • miles
When going over bumps or slowing coming to a stop, you can hear a thud noise coming from the rear floor area.

- Raleigh, NC, USA

problem #1

Jan 092004

Grand Prix

  • miles
Heads up display (hud) overcompensates when autodimming/ brightening. Auto feature cannot be turned off. Sometimes image will be so dim you cant see it. Other times, when set to lowest setting, image is so bright a green rectangular box backlights the entire image.

- Raleigh, NC, USA

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