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NHTSA — Visibility: Windshield Problems

6.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Pontiac Montana windows / windshield problems

windows / windshield problem

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2002 Pontiac Montana Owner Comments

problem #2

Nov 012011

Montana

  • miles

A D V E R T I S E M E N T S

2002 Pontiac Montana. Consumer states problem with vehicle windshield last November, the windshield cracked diagonally toward the left lower corner. Upon inspection, it was apparent the windshield had released from the upper right corner. The vehicle was inspected by a glass repair shop and they informed the consumer that the roof/glass opening was rusted and had to be repaired/replaced before they would replace the glass. The dealer informed the consumer there was a service bulletin specifying that the roof was to be replaced to fix the condition.

- Fort Atkinson, WI, USA

problem #1

Nov 112002

Montana 4-cyl Diesel

  • Automatic transmission
  • 20,000 miles
Since I bought my 2002 Montana mini van as a new vehicle on 11-02-2001, I have had problems with the windshield. The problem started as a startling, loud cracking noise which occurred randomly over the first two years. Since then, the windshield leaks during heavy rainstorm; water streams out of ceiling-mounted boxes such as my temperature/compass box and the onstar antenna. The dealer, performance Pontiac which then sold out to anderson GMC in hunt valley, has tried to repair the windshield seal twice, the first time during the 36 month warranty period. Both repairs were free of charge, but did not correct the problem. I just took the van in for a third time, and the dealer now says they cannot find any leak but will replace the windshield at a charge to me of more than $300. I believe this is a manufacturer's defect and I should not be charged. I have put up with water leaking all over as I'm driving, discolored ceiling, and a musty smell for years.

- Hunt Valley, MD, USA

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