NHTSA — Air Bags Problems

2009 Pontiac Vibe (Page 1 of 18)

CarComplaints.com Notes: The Pontiac Vibe is the mechanical twin of the Toyota Matrix.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
13,810 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Pontiac Vibe seat belts / air bags problems

seat belts / air bags problem

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2009 Pontiac Vibe Owner Comments (Page 1 of 18)

problem #351

Jun 222023

Vibe

  • miles

A D V E R T I S E M E N T S

Air bags failed to deploy and vehicle is not available for inspection. Vehicle was a total loss and is in the proces of becoming proprty of Copart.com for auction (I assume). I hit my head very hard from the T-bone type of collision and my side airbags did not deploy. I have a severe concussion and internal brain bleed. ICU stay was required. Problem was confirmed by the police report, etc. Nothing has been inspected to the best of my knowledge in any great detail (I assume). No warning lamps, messgaes, or other symptoms prior to the failure.

- Bluffton, OH, USA

problem #350

Jun 022022

Vibe

  • miles
The restraint system appears to have failed and cannot be repaired. Nobody appears to know why

- Key West, FL, USA

problem #349

Feb 112019

Vibe 4-cyl

  • miles
My vehicle was turned in for the airbag recall. We received a call saying it was done. We are still receiving notices from the establishment we dropped the car off to get it completed and pendot stating the recall has not been completed.

- Taylor, PA, USA

problem #348

Jan 072019

Vibe

  • 60,000 miles

A D V E R T I S E M E N T S

GM is great at sending out letters to get the airbag problem fixed, but the GM dealerships don't seem so willing to do the work. I contacted feldman Chevrolet a few weeks ago to get it fixed. They indicated that they would need to order parts, then they would call me to schedule the repair. I never heard from them again!

- Farmington Hills, MI, USA

problem #347

Dec 202018

Vibe

  • miles
Takata recall. My recall was completed. However, when I picked my car up after the repair, my airbag light was on. I picked it up at close and noticed the light was one when I got to the light basically next door from the dealership. I called immediately as I couldn't turn around as they had closed. I left a message for jeremy who took care of the paperwork less than 5 mins after leaving. No return call. I called the dealership the next week as left a message for the service department. Still no return call. I don't know if my recall was actually completed correctly as the light is still on. An independent garage checked my car's computer and confirmed the light is on due to the airbag. I just want the light off and to know the recall was completed correctly. I've tried calling since, but I always get voicemail and well they never returned calls even when I tried to schedule the initial recall repair. Recall repair was completed by coyle Chevrolet in clarksville Indiana. However it wasn't done correctly.

- New Albany, IN, USA

problem #346

Nov 122018

Vibe

  • 107,000 miles
I have received several notices and made several attempts to get my airbag recall repair completed, but I have been told several times by 2 different dealerships that they either could not get the part or that I would need to sign a disclaimer stating that any damage occurring while the recall repair was completed would be my responsibility. The reason given was that Pontiac went out of business and they would not be able to get replacement parts. I feel this is wrong and all costs to complete the recall and fix any damage should be GM's responsibility. This is an important safety recall for possible shrapnel coming thought the airbag when deployed. I do not feel safe allowing anyone to sit in the front passenger seat and if I resell the vehicle, then what happens? the dealerships are king Buick GMC, 16200 frederick road, rockville, md 20877 (where I bought the car), and criswell automotive, 503 quince orchard road, gaithersburg (they told me about the waiver for damage). Please advise how I can get this recall fixed without paying for further damages.

- Gaithersburg, MD, USA

problem #345

Oct 222018

Vibe

  • 107,000 miles

A D V E R T I S E M E N T S

Per the recall, I tried to have the passenger airbag inflator fixed at a GM dealer. However, I was told that I would need to sign a waiver for any damage done during the recall repair because if the dash or other parts broke, they would not be able to replace them. They should be made to cover all of the repair costs to fix this major safety problem. Also note, that another GM dealer, where I got bought the car told they could not even get the replacement part on 3 occasions.

- Gaithersburg, MD, USA

problem #344

Oct 302018

Vibe

  • miles
Takata recall. I don't understand why my car has had a recall on it for the passenger air bag inflator for over two years, but they never have the part. No one is supposed to ride in the passenger seat - really, for two years? this is ridiculous!

- Sarasota, FL, USA

problem #343

Sep 112018

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the recall repair were not available. The dealer (quinn motors of ellsworth, 405 w main St, ellsworth, wi 54011, 715-952-4209) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not available.

- River Falls, WI, USA

problem #342

Jun 122018

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The dealer (northwest hills Chevrolet Buick GMC, 860-482-0700) was called and confirmed that the parts were unavailable. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Barkhamstead, CT, USA

problem #341

Dec 052017

Vibe

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received recall notifications for NHTSA campaign numbers: 10V024000 (vehicle speed control), 12V491000 (visibility), 14V168000 (air bags), and 16V340000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called hi-way Chevrolet Buick Inc at (712) 476-5309 (located at 1427 10th St, rock valley, ia, 51247) and was informed that the parts were not available. The manufacturer was contacted and made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Rock Valley, IA, USA

problem #340

Mar 122018

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thomas buck GMC (located at 750 eisenhower blvd, johnstown, pa) was contacted and confirmed that the parts were not available for the recall remedy due to a national backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Johnson, PA, USA

problem #339

Jan 092018

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called win kelly Chevrolet Buick GMC at (443) 574-5704 (12421 auto dr, clarksville, md 21029) where it was confirmed that the parts were not available, but should arrive within a week. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Columbia, MD, USA

problem #338

Dec 012017

Vibe 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Haydocy automotive in columbus, Ohio was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated parts were available and vehicle was fixed.

- Columbus, OH, USA

problem #337

Sep 102017

Vibe

  • 208,250 miles
My airbag warning light lit up on the dash cluster. (concomitantly, I noticed that the steering wheel controls for the horn, radio and cruise control also stopped working.) research showed GM recall 14139 for failure of spiral cable assembly (connected to airbag module, horn, cruise control and radio); however, we were told that this car was not among the recalled vehicles. How is that possible? the steering wheel has not been previously removed. Any problem with the spiral cable was inborn at the factory.

- Makanda, IL, USA

problem #336

Dec 282017

Vibe 4-cyl

  • miles
2009 Pontiac Vibe. Consumer write in regards to safety airbag recall. The consumer stated that on multiple occasions an attempt was made to have the recall repair completed. The dealer advised the parts were not available.

- Skokie, IL, USA

problem #335

Feb 022016

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact stated that the recall notice for NHTSA campaign number: 17V006000 (air bags) was received in 2016. After contacting the manufacturer on several occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time to receive the parts could be given. The local dealer was not notified. The VIN was invalid. The contact had not experienced a failure.

- Peidmont, OK, USA

problem #334

Jan 092018

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (holloway Buick GMC, 500 us highway 1 byp, portsmouth, nh 03801) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Portsmouth, NH, USA

problem #333

Mar 012017

Vibe

  • miles
Letter from congressman taylor on behalf of constituent re 2009 Pontiac Vibe parts unavailable for safety recall notice.

- Yorktown, VA, USA

problem #332

Jan 092018

Vibe

  • miles
The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (sawyer Chevrolet, 13200 S us highway 27, dewitt, mi 48820) and was informed that the remedy was not available. The manufacturer was notified of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Perry, MI, USA

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