10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
50 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
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2014 Porsche Cayenne windows / windshield problems

windows / windshield problem

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2014 Porsche Cayenne Owner Comments

problem #2

Mar 212014

Cayenne

  • Automatic transmission
  • 0 miles

A D V E R T I S E M E N T S

The SAE j1050 apparently is used by the automotive industry worldwide. It is the automotive standard for windshields that measures the drivers field of view including glare obstructions. We had the same experience where we were not given the ability to drive a Cayenne with the beige dashboard. We would never have bought the car if we had experienced the problem before we bought. Nobody at the dealership pointed this problem to us. We have requested the dealership to ask Porsche if the Cayenne with the Beige dash meets the SAE standard. We were also told to put a piece of carpet over the dash or buy polorized sunglasses. This seems hardly a coincidence that dealers in different countries have the exact same insane solution. Waiting to hear from Porsche. Hope they are more proactive to safety hazards then GM.

- Jim K., St.Catharines, ON, Canada

problem #1

Aug 012013

Cayenne Diesel

  • Automatic transmission
  • 15 miles

The last week in July my husband purchased a Porsche Cayenne for me to drive. The car is Black with the standard beige interior. When I drove the car for the first time I was shocked to discover the total blinding reflection of the dashboard in the windshield. I find this to be completely distracting and unsafe. I called the service department at the dealership and was told that they had never heard of such a complaint. I then asked to speak to our salesperson, and she said she would touch base with Porsche of North America. She did indeed do this and got back to me with a case number, telling me that I would hear from someone within 24 hours. After almost two weeks, and not hearing from them, I called and spoke to a Customer Commitment Associate. I told him of my concerns and he asked me why I had purchased the car with a beige interior? I told him that "I purchased it because I was NOT told there was a MAJOR PROBLEM with this interior color." He then asked , "Well didn't you test drive the car?" I explained that my husband had and the test car had a black interior. He said we could put a mat on the dashboard, and get a pair of sunglasses . He then said that "Porsche will NOT do anything."

I find it hard to believe that Porsche refuse to inform their customers that their standard beige dashboard on the Cayenne is very distracting and dangerous. I have driven many cars with beige interiors; Volvos, BMW's, Mercedes, Oldsmobile, and all of these cars had beige interiors with either black or brown dashboard tops.

This is obviously done for a reason to avoid a dangerous reflection in the windshield. Porsche should make the necessary corrections and not continue to sell vehicles with a known problem.

- Joan G., Morganville, NJ, USA

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