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8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ram 1500 suspension problems

suspension problem

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2012 Ram 1500 Owner Comments

problem #1

Jul 022012

1500

  • 4,000 miles
At 4000 miles I noticed a "popping" noise from the driverside suspension. At 8000 miles the noise was much worse every time I drive over road cracks, joints, bumps etc... it was more severe. I took it to the local dealership to find out I have a defective shock. It has been 10 days since I took my truck into the shop. I have called Chrysler and the dealership multiple times and it appears the shock is on back order with no delivery date insight. As a consumer I am concerned that there is no fix, no aftermarket replacement. When I was at the dealership on the 2nd of July they said I was the first one on back order. There is now over 1600 on back order. Someone needs to look into this matter. I am frustrated that I am paying $700 mo for a truck I cannot drive due to a lack of parts. Not to mention Chrysler has the worst customer service I have ever had a business dealing with. Never again Chrysler!

- Bettendorf, IA, USA

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