NHTSA — Air Bags Problems

2007 Saturn Aura (Page 3 of 5)

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: The Saturn Aura was a mid-size car meant to replace the somewhat problematic L-Series. Unfortunately, the Aura brought its own problems: namely cheap brake parts that needed early replacement and a gear shifter that could say it’s in park while the transmission was still engaged.

Brake problems, including uneven wear and warped rotors that cause the car to wobble, are common complaints from 2007 owners. Did GM use metal for its rotors that can’t stand the heat? That’s what some say, and it’s hard to argue when reports show that rotors could start to warp as early as 500 miles off the dealer lot.

Meanwhile, a busted gear shifter cable lead to some unwanted rollaways. That’s because the shifter could say “Park” while the transmission was still in drive, reverse or neutral. A defect investigation into the issue was opened in 2011, eventually leading to a recall of 56,000 vehicles in 2014.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
71,871 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Aura seat belts / air bags problems

seat belts / air bags problem

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2007 Saturn Aura Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #52

Sep 012010

Aura 6-cyl

  • 30,000 miles

A D V E R T I S E M E N T S

Passenger air bag sensor cycles on/off every time the passenger shifts in their seat. The dealer want $1,200+ to repair this $1 part as the system is mis-designed. The passenger air bag will likely not deploy in an accident.

- Mt. Juliet, TN, USA

problem #51

Jul 162010

Aura 6-cyl

  • 24,758 miles
2007 Saturn Aura. Consumer writes in regards to airbag problems. The consumer stated the air bag light illuminated, back in July 2010. The technician retrieved a fault code of 056. The tech inspected the unit for dampness, cleaned and dried the module. The air bag light illuminated again, but no fault code appeared. The air bag light illuminated again, for a third time. However, the consumer was informed the vehicle was no longer under warranty and she would have to pay a $125 for a diagnosis.

- Norwalk, CA, USA

problem #50

Aug 042014

Aura 6-cyl

  • miles
2007 Saturn Aura. Consumer writes in regards to passenger air bag sensor problems. The consumer stated the passenger air bag sensor would go out, when his wife sat in the passenger seat. When driving, the sensor light would go to the off position, then back on and after a while to off again. The consumer had the problem back in 2008, and the dealer replaced the sensor pad in the passenger seat under warranty.

- Andover, MA, USA

problem #49

May 082012

Aura 6-cyl

  • miles

A D V E R T I S E M E N T S

I purchased my vehicle in 2011 with 55,476 odometer within this time frame I had to replace fuel pump and the alarm system is not functioning at all. The air bag system comes on and off even in the process of me driving. I haven't been notify due to any of these matters until I found web site.

- Shreveport, LA, USA

problem #48

Jul 102014

Aura 6-cyl

  • miles
July 2014 - Saturn Aura 2007 problem: Service light turned on when starting car called GM dealership to schedule a service appointment; car was not driven until appointment when starting the car, the light was out inspection: Service department advisor noted: The passenger air bag module was defective (?trouble codes B0081 3A and B0081 71) considered a safety hazard passenger air bag may malfunction on impact repairs: ?replaced module and connector and heat pad (followed bulletin 10-0941-003A) "in addition, customer had received an "open" recall for a transmission shift cable fracture; work required by recall completed. Complaint - module defect: There is a safety hazard associated with the passenger air bag. Owner's manual caution the air bag system may not perform in a crash?and should be serviced"without delay. According to other complaints on your website, this is not an uncommon occurrence or an isolated incident in some GM models. The high cost for correcting this GM malfunction has been imposed on the owners and is beyond the owner's responsibility for standard repairs and upkeep for safety issues associated with this malfunction, there should be a mandated recall.

- Miamisburg, OH, USA

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problem #47

May 022011

Aura

  • 70,000 miles
The contact owns a 2007 Saturn Aura. While driving 45 mph, the air bag indicator illuminated. The failure occurred multiple times. The dealer stated that there could have been an electrical failure in the vehicle. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 70,000.

- Canyon Country, CA, USA

problem #46

Jul 122014

Aura 6-cyl

  • 64,000 miles

A D V E R T I S E M E N T S

Passenger airbag indicator light works intermittently when a passenger is in the seat. An approx 125 lbs person sits in the seat and it goes on for a bit and then back off. Concerned that it airbag will not deploy properly in an accident if the sensor is not working. After reading various forums, it seems to be a common problem with the Saturn Aura once over 50K miles.

- Henrico, VA, USA

problem #45

Jul 012013

Aura 6-cyl

  • 50,000 miles
Air bag light does not always turn on when passenger seat is occupied, therefore, unknown if the airbag works or not!

- Marysville , WA, USA

problem #44

Mar 032014

Aura

  • 96,000 miles
The contact owns a 2007 Saturn Aura. The contact stated that the brake lights illuminated while the vehicle was in motion and dimmed when the brake pedal was depressed. In addition, the air bag indicator would not illuminate when the seat was occupied. The dealer was unable to diagnose the cause of the failures. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 96,000.

- Newaygo, MI, USA

problem #43

May 242013

Aura 6-cyl

  • 85,000 miles
Door locks malfunction constantly locking and unlocking. Engine heat can be felt inside the car when driving causing the A/C to be used excessively waisting more gasoline. Windshield wipers wear out quickly and do not wipe water off of driver side glass well. Radio and speakers electrical malfunctioning. Lettering rubbed off on functional buttons on steering wheel and doors. Air bag light malfunction. Hood of car developed weather spots. Insulation at the top of front window worn out.

- Delray Beach, FL, USA

problem #42

Jun 202007

Aura 6-cyl

  • 5,000 miles

A D V E R T I S E M E N T S

We have owned a 2007 Saturn Aura, VIN [xxx] since it was new. When it had about 5000 miles the service air bag light came on and the passenger air bag went out even though there was a passenger in the seat. A few minutes later the light went out. This would happen off and on but the dealership could never find a code. Recently it began doing it again quiet often and was really intermittent. I tried onstar diagnostics but every time I'd push the onstar button the light would go out and they could never find a code. I took it to our Chevy dealership on Friday and they called me today saying it's a bad passenger detection module. Looking at 'X web site this has been an issue with a lot of these vehicles. Since there's been no recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Springfield, MO, USA

problem #41

May 012014

Aura 6-cyl

  • 80,000 miles
Passenger air bag on/off indicator intermittently turns to "off" even with a passenger weighing in excess of 150 pounds in the seat. Stopping and restarting the car sometimes corrects the issue temporarily. Research shows this is a commonly reported problem and that, in fact, the system will malfunction in an accident. Due to the dangerous nature of this failure, there should be a required recall from GM.

- Saint Louis, MO, USA

problem #40

May 092012

Aura

  • 50,000 miles
The contact owns a 2007 Saturn Aura. The contact stated that while driving approximately 30 mph, the air bag off indicator illuminated even though there was a front seat passenger present. The failure recurred intermittently. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 50,000.

- Irving, TX, USA

problem #39

Jun 022014

Aura 6-cyl

  • miles
2007 Saturn Aura. Consumer writes in regards to airbag, transmission and other vehicle defects. The consumer stated the air bag light would display off when driving on the highway. Also, the transmission was failing and there was a loud noise emitting from the vehicle. The traction control warning light illuminated when he accelerated up an incline. A small gas spot formed under the vehicle, when the tank was full. The dealer informed the consumer the leak was from filling the fuel tank full. Another dealer, stated the issue was with the fuel pump.

- Indio, CA, USA

problem #38

May 122014

Aura

  • 45,000 miles
"service airbags" light came on 5/12/14. Owner's manual lists this as potential hazard as airbags may fail to deploy or deploy without warning. Took vehicle two blocks from my home to service station station on 5/13/14, but station said they do not work on airbags. Took vehicle home and parked it. Sent E-mail to Saturn's customer service center on 5/14/14, and eventually spoke to a supervisor on 5/17/14. He said that in order for GM to do anything, I would have to take the vehicle to a dealership in fairfax, va. I explained that I do not believe that I should spend any more money on the vehicle as I feel that it is defective. The supervisor said that he would arrange for towing and GM would pay for it. He also stated that I would be reimbursed for repairs or compensated for the loss of the use of the vehicle and that he would work with me "every step of the way." On 5/20/14, I called for the supervisor and someone else returned my call. When I requested that GM provide me with a written document as to how they intended to resolve the issue, I was told that this would have to be discussed with the supervisor and then they would get back to me. They did not call me back all day Monday. I called and left a message on 5/21/14 and they have not responded to me in any way. The vehicle has been parked in my lot since 5/13/14 and I don't know what to do. I am afraid to drive the vehicle because of my own history with it and the recent spate of recalls for similar issues that have involved injury and death. (my vehicle is not currently under recall but does have similar issues to vehicles that are under recall). I don't know what to do. After promising to assist me, GM now will not return my calls.

- Falls Church, VA, USA

problem #37

Jul 012009

Aura 6-cyl

  • 13,000 miles
Air bag started coming on intermittently around 13,000 miles. Under warranty, they replaced the weight sensor under the passenger seat. It did nothing. Took it back 4-5 times, but was not acting up while in the shop and they said there was nothing they could do. Finally became reasonably persistent about the same time the warranty was up. They suggested a $1500 fix. When it was pointed out that it was initially diagnosed at 13,000 miles, they were not impressed. No receipt for the return visits due to no charge, and they had no record. Someone is going to die, and this recall (whenever it happens) will cost them just as much and the bad press will be worse. I've been a GM owner for 30 years. Just recently purchased wife an Acura.

- Hull, GA, USA

problem #36

Dec 282011

Aura

  • miles
Every since I have bought the car my airbag light has went off and on several times even with a passenger in the car. This could be very fatal.

- Dittmer, MT, USA

problem #35

Jun 272013

Aura 6-cyl

  • miles
My air bags go on and off every few days ! also when I think the car in park its not sometimes I have to hit the switch put in park. Check engine light been on and off since I got the car.

- Loreauville, LA, USA

problem #34

Jun 252013

Aura 6-cyl

  • 19,884 miles
The "service air bag" light comes on at times while I am driving my car. Also, the passenger airbag light will switch to "off" (airbag is turned off) even when there is an adult passenger in the seat. It will at times switch back to "on" then switch back to "off" while the passenger remains seated. Several times I have taken the car to a GM dealer and they tell me that since the car is out of warranty I will have to pay about $1,000 to have both air bag problems fixed. Since this is a safety issue, I googled the internet to find out how common this problem is and I was surprised at how many Saturn Aura owners there are with the same problems. Yet, the service dept. At the GM dealer will not acknowledge the fact that there is a widespread problem with the air bags not working on the Saturn Auras. Recently, it was announced that GM was recalling millions of Chevy Impala going back to 2003 because of passenger air bag problems. If GM has to recall 2003 Impala then they should also recall & fix 2007 Saturn Auras with air bag problems - peoples lives are at stake in both cases.

- Rochester, MI, USA

problem #33

Apr 012014

Aura 6-cyl

  • miles
2007 Saturn Aura. Consumer writes in regards to air bag light comes on intermittently and other vehicle problems. The consumer stated the dealer told him to ignore the light or cancel it using the button on the steering wheel. The dealer stated there was nothing wrong with the air bag itself. The problem persisted and eventually, the dealer stated the entire passenger seat needed to be replaced. In June of 2013, when the consumer stopped for gas, the vehicle would not re-start. The vehicle had to be towed 150 miles to the local dealer. The problem was diagnosed as an ignition module. A few days ago, the driver's seat belt would beep 5 times and then a red light on the dash would blink, even though the driver had his seat belt on. Driving along a couple of miles, the beeping noise returned, as well as the red light. The problem was intermittent, but continued on for the remainder of the ride. The consumer took the vehicle to the dealer, where the problem was determined to be a module in the driver's seat and it would cost $1242 to replace it.

- Santa Maria, CA, USA

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