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NHTSA — Steering Problems

2009 Saturn Aura (Page 4 of 4)


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
93,162 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Saturn Aura steering problems

steering problem

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2009 Saturn Aura Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #20

Mar 042014


  • miles


I was driving on the Pennsylvania turnpike and a newer Toyota Tundra made unsafe lane change and at high speeds came into my lane and made impact and pushed me into cement barrier. The truck then spun counter clockwise and collided with the front of my car. I suffered small neck fractures and severe spinal issues. The airbags never deployed and the doctor stated the front airbag not deploying created issue with the severity of spine injury. Product liability of the Saturn airbags needs to be addressed by GM.

- Morgantown, PA, USA

problem #19

Jun 172014

Aura 4-cyl

  • 78,000 miles
Power steering went out in the middle of driving. Was able to get car off the road, turn car off, turn car back on and power steering worked again for about 1/2 mile before it went out again while driving. I took pictures of the warning lights that came on. GM dealer states everything is wrong except the recalled part. Refusing to replace recalled part. Trying to charge 600 dollars for repair of entire steering column.

- St Augustine , FL, USA

problem #18

Dec 302013

Aura 4-cyl

  • 124,413 miles
2009 Saturn Aura xe, approximately 124,400 miles. When I started the car, the dic power steering light was on. I was unable to turn the steering wheel at all. I got a ride home from work. The next day, a friend changed the power steering fuse. The indicator light went out and I was able to drive the car home. This didn't fix the problem, though. I had to have it towed to a repair shop when it went out for good. Code: C0545-steering wheel toggle sensor. They blamed the power steering issue on having the battery replaced. They did some resetting of codes and did a relearn. They said there were no recalls posted. My son picked up the car 3 days later, was able to drive 5 miles before the steering froze up again. He was strong enough to be able to turn the steering wheel and get the car back to the shop. They determined the problem was with the steering column and the entire thing had to be replaced, stating there were no serviceable parts. After another week, I picked up my car. This entire event cost me $1300+ in repairs and rental car fees. If GM had posted a recall sooner, they would have fixed it right the first time. Now, Saturn is saying my car isn't included in the latest recall for power steering assist and they refuse to reimburse me even though my car had a defective part and could have caused an accident had it gone out while I was driving on the interstate. They say the recall is VIN specific and the part in my car wasn't defective. Maybe my car didn't have the previously identified part that failed, but mine still failed, which means the part was defective, too. GM needs to acknowledge this failure and the potential to harm or kill people. If you own a Saturn Aura and the power steering assist has gone out, report it here, write to GM, post it on Saturn's and GM's facebook pages, write to your local newspapers. Make some noise & make GM take responsibility.

- Urbana, IL, USA

problem #17

Mar 192014


  • 58,000 miles


The contact owns a 2009 Saturn ion. The contact stated that while driving 40 mph, the power steering seized as the power steering warning light illuminated. The vehicle was taken to the dealer where the technician diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000 and the current mileage was 63,000.

- New Middletown, OH, USA

problem #16

Mar 142014


  • 28,716 miles
The contact owns a 2009 Saturn Aura. The contact stated while driving 30 mph the power steering became difficult to turn. The vehicle was taken to the dealer who diagnosed the power steering assist as the cause of failure and replaced the steering column. There was a recall notification under NHTSA campaign id number 14V153000 (steering); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 28,716.

- Clinton Township, MI, USA

problem #15

Apr 142014


  • 53,000 miles
The contact owns a 2009 Saturn Aura. The contact stated that the power steering failed as the power steering warning light illuminated. The contact mentioned that when attempting to accelerate from a stop and making a right turn, the steering wheel harden and became difficult to turn. The vehicle was taken to a dealer where the repairs were unknown. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

- Flint, MI, USA

problem #14

Mar 112014


  • 80,000 miles


The contact owns a 2009 Saturn Aura. The contact stated while driving approximately 45 mph, the power steering would intermittently fail without warning. The vehicle would became increasingly difficult to control. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000. The VIN was not available. The current mileage was 95,000.

- Portland, TN, USA

problem #13

Feb 072014

Aura 4-cyl

  • 70,000 miles
My VIN does not show up under any recall even though my year and model shows it should come up. There have been three different occasions where the steering has gone out. On two occasions, even after turning the car off and back on it would still be out. It was out for 3 days one time. When I heard about the recall, my husband and I were excited because we thought it would finally be able to be fixed but GM states my car isn't listed. I don't understand. What am I supposed to do?

- Plainfield, IN, USA

problem #12

Apr 042014


  • 76,000 miles
My family has experienced sudden loss of power 4 times in the past 2 months on my 2009 Saturn Aura during different driving conditions. The vehicle is identified as having recall and vehicle matches sudden loss of power without warning. Turning vehicle off and restarting does reset steering eventually, but there is no warning when it will occur next. I have contacted GM 4 times and they continue to delay response, indicating that they cannot upload the VIN information to determine if my vehicle is part of recall of May 6, 2014? GM refuses to fix problem and continues to delay any answers for over 1 month. I have been provided false information 3 times from GM executive office ( customer service) and my family continues to be forced to drive a vehicle that is defective and dangerous. All I ask GM is to do the right thing and fix my vehicle before something terrible happens. I have written notes of my specific problems and failure to act by GM.

- Whitelaw, WI, USA

problem #11

Apr 272014

Aura 6-cyl

  • 58,200 miles
On 4/27/14, vehicle lost power steering and power brakes when driving vehicle in parking space at 10mph. Driver applied two feet to brakes and vehicle would not stop. Steering too difficult to turn. Emergency brake applied as vehicle extremely difficult to steer or apply brakes to stop vehicle. Narrowly missed being hit by another vehicle.

- Ellicott City, MD, USA

problem #10

Apr 202014

Aura 4-cyl

  • 100,000 miles


Multiple and frequent total loss of power steering while driving. No one has been hurt. Seen there is a recall on this same issue, called the dealership and gave them the VIN, they responded with the car has no recall. I called GM at (800)-533-6000 and was told the same. I find this to be ironic that cars made the same year as mine have a recall for the same problem I'm experiencing but mine VIN does not fall within the magic numbers of the recall. Any help would be greatly appreciated. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Burton, MI, USA

problem #9

Jan 272010

Aura 4-cyl

  • 40,468 miles
On the steering column display the following message was displayed "power steering". this message was intermittent and went off before the car was brought to the dealership for service. On another occasion in 2014 the power steering stopped working making it hard to drive the car. Once the car was restarted the steering went back to normal and the message went away.

- St. Catharines, NY, USA

problem #8

Apr 112014


  • 94,000 miles
The contact owns a 2009 Saturn Aura. The contact stated that while driving approximately 40 mph, the power steering ESC warning light illuminated and the steering wheel became very difficult to turn. After turning the vehicle off and restarting the engine, the vehicle operated as normal. The contact indicated that the failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 94,000.

- Lynden, WA, USA

problem #7

Apr 092014


  • 103,000 miles
My power steering went out and indicated I no longer had (esp). I looked this up today to find that there is a recall on the 2009 Saturn Aura for a part that has to do with this. Although I am unsure as to how to deal with this recall issue.

- Eugene, OR, USA

problem #6

Dec 062013

Aura 4-cyl

  • 101,040 miles
On 12/06/2013 my pregnant daughter, my 15 year old and 2 year old daughter were driving home in our 2009 Saturn Aura. As she began to turn into a busy highway, the engine began to shake and the vehicle suddenly stopped mid turn in the middle of a busy intersection/hwy. Passer drivers pulled over and helped push my girls to safety. Aaa was contacted and the vehicle was towed to my home. I contacted the dealer and I was informed that my car was no longer under warranty and that I would have to cover the costs of servicing the car. The vehicle continues to lose power and try to shut off at certain speeds. ABS and traction lights come off and on, and keys get stuck in the ignition. Unexpected shut off occurred again on 12/17/2013.

- Palmdale, CA, USA

problem #5

Jan 112012

Aura 4-cyl

  • 73,000 miles
Steering sometimes pulls left or right, like your are in a rut. It can not be corrected back to center it in your lane. It jumps to the opposite pull. It can do this @ any speed including on the interstate. This causes you to drift back and forth in your lane fighting to center the car until the steering returns to normal. Sometimes it lasts only a minute, and goes away, other times it lasts several minutes and just when you think it's back to normal it starts pulling again. When it's been pulling a lot, the steering wheel will also shake while sitting still sometimes. The dealer checked it out and found nothing, but it went away for about 3 months. Now it's back again, and I will be returning to the dealer.

- St. Petersburg, FL, USA

problem #4

May 142013


  • 25,285 miles
Traction control and check engine light come on intermittently at or about the same time the engine or transmission seems to malfunction.

- Franklin, NC, USA

problem #3

Feb 012013

Aura 4-cyl

  • 100,000 miles
The steering wheel begins to move slightly back and forth on its own. Within a few seconds the dic displays "power steering" and the power steering assist is gone. It has caused me to crash numerous times when the power steering fails when making a turn.

- Kimball, MI, USA

problem #2

Dec 232011


  • 80,000 miles
The contact owns a 2009 Saturn Aura. Whenever the contact started the vehicle, the steering wheel would begin to vibrate followed by the power steering warning light illuminating. The vehicle was not diagnosed or repaired. The current and the failure mileages were 80,000.

- Florence, SC, USA

problem #1

Jun 122009


  • 11,000 miles
The contact owns a 2009 Saturn Aura xr. When driving at approximate speeds of at least 50 mph, the vehicle would pull either left or right without warrant. When depressing the accelerator pedal and traveling over a bump in the road or uneven road conditions, the vehicle would pull to either side or veer off. The dealer was unable to duplicate the failure. The manufacturer would not provide any further assistance. The VIN was not available. The failure and current mileages were 11,000.

- Northfield, CT, USA

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