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NHTSA — Latches/Locks/Linkages: Hood: Latch Problems

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Ahh, the 2004 Saturn Ion: defective transmission, deadly ignition switch, temperamental power steering and a cheap plastic exterior that won’t protect you in a crash. What more could you want?

The 2004 Ion was part of GM’s massive ignition switch recall where it was revealed they waited 10 years – and let 13 people die – before doing anything about it. It also features GM’s now infamous VTi continuously variable transmission. Let me tell you, the only thing the VTi did continuously was fail on its owners. GM scrapped it after only two model years.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saturn Ion accessories - exterior problems

accessories - exterior problem

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2004 Saturn Ion Owner Comments

problem #1

Jul 232006

Ion

  • miles

A D V E R T I S E M E N T S

My daughter has a 2004 Saturn Ion coupe. She is a new driver and has told me an several occasions that the hood on her vehicle keeps opening by accident. I asked if it was opening all the or just part of the way. She said just popping up part of the way and she has to open it from the front and close it completely. I asked her to let me know the next time it happened and she did. I took a look and saw it had released and was only being held shut by the secondary safety latch. When I looked at the location of the hood release I noted it was located very close to the floor on the driver's left. When I tested it, the release activate very easily. The position of the release is right next to the driver's foot and is likely being activated when the foot moves around or when the driver is getting out of the car. In fact, I drove her car last week and had the hood accidentally release 3 times. One time I noticed when I was on the expressway traveling at highway speeds. This condition could easily lead to a hood blowing up and off while driving if the secondary safety latch fails. This could cause a catastrophic incident. I called Saturn customer service, explained my concern, and was basically treated as if I was crazy. I asked for my concern to be sent to the product design and safety group for review and asked for a follow up call. They told me "that's the way the car is designed and no one would be getting back with me."

- West Bloomfield, MI, USA

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