Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

NHTSA — Air Bags: Frontal Problems

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Ahh, the 2004 Saturn Ion: defective transmission, deadly ignition switch, temperamental power steering and a cheap plastic exterior that won’t protect you in a crash. What more could you want?

The 2004 Ion was part of GM’s massive ignition switch recall where it was revealed they waited 10 years – and let 13 people die – before doing anything about it. It also features GM’s now infamous VTi continuously variable transmission. Let me tell you, the only thing the VTi did continuously was fail on its owners. GM scrapped it after only two model years.

10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
26,683 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saturn Ion seat belts / air bags problems

seat belts / air bags problem

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2004 Saturn Ion Owner Comments

problem #9

Jun 112008

Ion

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Saturn Ion. While driving in the rain at approximately 50 mph, the contact lost control of the vehicle and crashed into the median. The vehicle rolled over three times. The driver's frontal air bag failed to deploy. The contact received injuries to her leg and neck. The manufacturer took a report. They offered medical assistance, but would not investigate the air bag failure. The vehicle has not been repaired. Minnesota state police filed report number E08405161. The current and failure mileages were 80,000.

- Anoka, MN, USA

problem #8

Dec 032007

Ion 4-cyl

  • Manual transmission
  • 45,000 miles
On 12/03/2007 at 8:41 am I was involved in an automobile accident on I-240 East in memphis tn. I was trailing traffic in the passing lane, when traffic came to a complete stop. I didnt react in time and suffered a frontal collision to a 2004 Saturn Ion that I own. I was travelling approx 30-35 mph when I struck the back of the vehicle. The airbags did not deploy and the seatbelt tensioner failed resulted in my going headfirst into the steering wheel. I have since had to have tests at the doctor for migraines and still experience the aftereffects of this accident.

- Memphis, TN, USA

problem #7

Dec 032007

Ion 4-cyl

  • Manual transmission
  • 45,000 miles
On 12/03/2007 at 8:41 am I was involved in an automobile accident on I-240 East in memphis tn. I was trailing traffic in the passing lane, when traffic came to a complete stop. I didnt react in time and suffered a frontal collision to a 2004 Saturn Ion that I own. I was travelling approx 30-35 mph when I struck the back of the vehicle. The airbags did not deploy and the seatbelt tensioner failed resulted in my going headfirst into the steering wheel. I have since had to have tests at the doctor for migraines and still experience the aftereffects of this accident.

- Memphis, TN, USA

problem #6

Sep 162005

Ion 4-cyl

  • Manual transmission
  • 15,450 miles

A D V E R T I S E M E N T S

Dear NHTSA associate, I had a 100% parallel, full frontal impact, no angle, as my new car traveling 35 mph hit a large delivery van twice the weight of my vehicle with a square and steel bumper that was stopped ( 1 mph according to police report ). the front airbags did not deploy and my neck and head were impacted on to the steering wheel even though I was using my seatbelt properly. The force was sufficient to strain the belt and injure my head. I had a cut on the top of my forehead in the middle, a concussion, and I am currently being treated for migraine type headaches by a doctor that have occurred daily since the accident. I placed the car into the care of a Saturn owned body shop for repair and asked that the airbag deployment system be tested for functionality. Instead, I was given a 1-800 number for Saturn corporate headquarters to call. They said the first step was to send me the airbag manufacturing information booklet and to call back after reading it. I did so and asked that the airbags be tested while in the care of the Saturn body shop, as the type of impact and miles per hour exceeded the minimum standards for air bag deployment contained in the manual they sent to me. Instead of granting clearance to the dealership to test the airbags, in light of my valid argument of their documentation contradictions, Saturn corporate instead issued me an internal "case number" 1-17876541 and told me someone in their legal department would contact me within 6 to 8 weeks. I mentioned I would have the car back before then and would be afraid and nervous driving it as I am sure the airbag system in the front is not fully functional. They actually said they could deny testing the system at all. Nothing has been done to address the safety issue, the body damage was fixed, at a cost of almost 7 thousand dollars to the front end, including cutting out a piece of the frame and welding a new section in.

- Avondale, AZ, USA

problem #5

Sep 132005

Ion 4-cyl

  • Automatic transmission
  • 21,000 miles
Accident at approximately 40 mph - airbags did not deploy.

- Baltimore, MD, USA

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problem #4

Aug 022005

Ion 2-cyl

  • Automatic transmission
  • miles
3 vehicle accident. I collided with another vehicle and my air bags deployed. However, my driver's side air bag deployed incorrectly. Rather then one large air bag, it came out in two pieces due to a failure in the steering wheel "opening" completely to release the entire air bag. This left the top portion of the steering wheel exposed.

- Hightstown, NJ, USA

problem #3

Jan 182005

Ion 4-cyl

  • Automatic transmission
  • 24,800 miles

A D V E R T I S E M E N T S

While driving 30 mph consumer's vehicle was involved in a frontal collision. Upon impact, the dual air bags did not deploy. No injuries reported.

- Feeding Hills, MA, USA

problem #2

Aug 062004

Ion

  • Automatic transmission
  • 8,900 miles
The air bag lights were on. Dealer told consumer that he would have to wait until he is called. Consumer stated that he is afraid to drive without air bags.

- Tinley Park, IL, USA

problem #1

May 102004

Ion

  • miles
While driving through an intersection the vehicle was hit by another vehicle on the front right side. The consumer stated that both frontal air bags did not deploy upon impact. The driver sustained minor injuries as a result. Please provide any additional information.

- Naples, FL, USA

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