Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

NHTSA — Seats Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
87,223 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Outlook accessories - interior problems

accessories - interior problem

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2007 Saturn Outlook Owner Comments

problem #6

Jun 152014

Outlook

  • 96,000 miles

A D V E R T I S E M E N T S

The service air bag light stays illuminated on dash and the passenger air bag is off even if somebody is seating in the passenger seat. I have tried calling dealers, Saturn-GM but have gotten no help with the resolution of this defect. They say that it is a defective sensor but according to a lot of forums this is a well known issue and this should be a safety defect not just a recall. This technically could hurt or kill someone in an accident and they have known about this. If something happens while driving this vehicle I will take this as high as I can take it. This has been happening for at least 18 months.

- Montebello, CA, USA

problem #5

May 012015

Outlook

  • 90,000 miles
Seat sensor keeps going on and off with or without someone in the passenger seat. I have tried calling dealers, Saturn-GM but have gotten no help with the resolution of this defect. They say that it is a defective sensor but according to a lot of forums this is a well known issue and this should be a safety defect not just a recall. This technically could hurt or kill someone in an accident and they have known about this. If something happens while driving this vehicle I will take this as high as I can take it. This has been happening for at least 6 months.

- Gladwin, MI, USA

problem #4

Apr 012015

Outlook

  • 115,000 miles
Passenger airbag will intermittently not enable with adults (>120 lbs) in front passenger seat. Prior recall for connector under seat was completed when issued. Dealer diagnosis of code for "passenger presence" module fail, with recommendation of replacement of passenger presence seat ass'Y at cost of $960 - not yet completed. Elevated to GM customer assistance. Appears to be a chronic, ~500 ppm issue on the 2007-2008 model years of the GM lambda platform (Saturn Outlook, GMC acadia, and Buick enclave). Research of NHTSA complaints against posted sales quantities shows that this issue continues into 2015 for the 2007-08 models, with virtually no issues for 2009 and newer model year vehicles....updated 09/28/15

- Gilbert, AZ, USA

problem #3

Oct 312014

Outlook 6-cyl

  • 114,000 miles

A D V E R T I S E M E N T S

I was driving my 2007 Saturn Outlook when the power steering went out and I went off the road hitting a culvert head on. The frontal air bags failed to deploy. The driver seat on impact broke off of the frame of the vehicle. The only thing that saved my life was my seatbelt. The vehicle was towed to a dealership and after they hooked it up to their diagnostics, they found that there was a mistake in the sensor codes. The code showed that the vehicle rolled over. The vehicle never did roll over whatsoever. Also the power steering pump was defective and later a recall came out informing owners of this. After research I found that previously there was a recall for a defective air bag module. This had been replaced. However the airbag still did not deploy during the front impact collision.

- Oshkosh, WI, USA

problem #2

Apr 192011

Outlook

  • 54,336 miles
The driver seat rocks back and forth like a rocking chair and could possibly come loose from seat track in event of crash injuring driver. This condition was first taken care of about 1 1/2 years ago with a technical service bulletin from GM. This inserted a bolt in the seat and this was supposed to correct the condition. The problem returned and the bolt inserted was rolling on the floor out of place. Took car to dealer and dealer stated that seat track became damaged due to bolt (from tsb) and thus bolt gave way allowing seat to not be stable. The seat track must be replaced to correct at cost of $750..Saturn has stated that they will do for $200 deductible but since this is a safety condition and it was caused by a previous GM service bulletin directly...Saturn needs to do at no charge..all driver power seats in this class should be inspected, adjusted and tracks replaced...as necessary as the bolt in the technical service bulletin fixes a symptom but causes my problem as stated by the dealer.

- Berkeley Heights, NJ, USA

problem #1

Jul 012010

Outlook 6-cyl

  • 54,000 miles
Electric driver's seat on 2007 Saturn Outlook is broken and no longer moves forward, it is broken in the farthest back position. I can barely reach the pedals and my foot has slipped off the gas and the brake several times while driving. I took the car into Saturn and they said it would be $645 to repair. I don't believe the seat should have broken so soon (or at all), 3 years old with 54,000 miles on car. I filed a complaint with General Motors and they did their investigation (if you call it that) and said they would not pay for repairs, or even give me a discounted price on the repair.

- Deberry, TX, USA

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