NHTSA — Electrical System Problems

2007 Saturn Outlook (Page 3 of 5)

10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
63,672 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Outlook electrical problems

electrical problem

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2007 Saturn Outlook Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #60

Feb 182010

Outlook 6-cyl

  • 25,644 miles

A D V E R T I S E M E N T S

We bought the car Jan 8 of 2010 and was still under full warranty- after the first month I brought into Saturn and told them of all issues. They said they got it all fixed in June of 2010 brought it in again for basically same issues and they said they fixed everything again and were also closing down that day so were hurrying me out the door. After that had same issues (especially steering wheel and engine problems, oil leaks, along with electrical problems) and we were directed to go Chevy since Saturn was gone. Expressed to them same issues with steering wheel etc. They also fixed a recall on the electrical system. And fixed power steering pump that was broke two months later had same issues with steering and engine and airbag sensor and brought it again and they also fixed another recall, in the headlamp. (we have all documents) now the whole transmission is out and oil leaks again so since it still under power train they are fixing them but GM will not approve them to fix the steering column that needs to be replace nor the airbag sensor issue. We have called them everyday and sent them over all our paperwork the last two years showing that the steering column and airbag sensor have been an issue since before our full warranty was up. I just want my car to be safe and feel like I am in a death trap and still owe a lot of money on it. It is a total lemon and I am stuck with it these issues were from the start when the car was still under full warranty.

- Westminster, CO, USA

problem #59

Oct 182011

Outlook 6-cyl

  • miles
The driver's side headlight will work for awhile but then it will appear to be "burnt out". the same thing has happened to the passenger side headlight several times. The lights will start working again (at least temporarily) when I switch from the "auto" light setting to "manual" and back again. I have read on several different websites that this is a common problem with the cause being the wiring harness for the lights. This appears to be a defect in the parts/materials used and should have a recall on it. I can't afford to pay what the dealership is asking to repair it, so for now I can't do any night time driving without getting a traffic citation/ticket.

- Flushing, MI, USA

problem #58

Dec 162011

Outlook 6-cyl

  • 60,700 miles
My key keeps getting stuck in the ignition, my husband has to disconnect the battery to get it out, I have told GM about the problem they say that they are not aware of the problem but when I go online I see hundreds of posts about their vehicles having the same problem. I'm sure that they do know about it. The vehicle is not in a safe position (park) when the key gets stuck in the ignition. I think that GM needs to be held liable and the issue needs to be recalled.

- Wendell, NC, USA

problem #57

Aug 172011

Outlook

  • 52,000 miles

A D V E R T I S E M E N T S

Driver side headlight works intermittently. GM dealer instructed me that the wiring harness was broken at the plug where it plugs into the light socket. It seems that there are other owners experiencing the same problem and do not about this sight to file the complaint. I have read on other forums and know this for sure and if there is a problem then the national safety board should make a recall on the issue and have everyone's problem taking care of.

- Cartersville, GA, USA

problem #56

Jun 012009

Outlook 6-cyl

  • 30,000 miles
Passenger side low beam headlamp socket/wiring harness melted. Both (driver side / passenger side) low beam headlamp socket/wiring harness have melted in the past two years. Light bulb was oem bulb and was not burnt out. Nstb needs to issue recall and get GM to replace with more suitable socket/wiring harness.

- Pasco , WA, USA

problem #55

Nov 062011

Outlook 6-cyl

  • 60,000 miles
Driverside low beam headlamp socket/wiring harness melted. This is the 2nd time this has occurred (passenger side low beam headlamp socket/wiring harness was replaced at Saturn dealership in 2009.

- Pasco, WA, USA

problem #54

Nov 012011

Outlook 6-cyl

  • 70,040 miles

A D V E R T I S E M E N T S

Passenger side headlamp is burnt out and the housing is melted. I have read several complaints of the same problem online and feel this is a safety issue with this car. An electrical fire is a possibility!

- Perrysburg, OH, USA

problem #53

Oct 282011

Outlook

  • 75,000 miles
My Saturn Outlook began to fail electrically last week... resulting in a diagnosis of clogged sunroof drains. I have read to great extent how this is a specific defect of these Saturn (now GM) vehicles and yet the dealership will not claim any responsibility?! I am blown away by the almost $2000 price tag to fix what is in effect their fault.

- Newburyport, MA, USA

problem #52

Oct 082011

Outlook 6-cyl

  • 60,800 miles
Headlight wiring harness melted on passenger side daytime driving lamp - must replace entire harness ($40).

- Middleburg, FL, USA

problem #51

Oct 082011

Outlook 6-cyl

  • 56,000 miles
Drivers side low beam went out. Known problem. Its all over the forums. Many cases of the same issue. Supposedly it is the wiring harness going to the headlamp. There has been cases of it melting which could cause fire. Saturn/GM doesn't care. Contacted numerous dealers and every one of them is trying to rip me off. What does it take to get a recall on this" death" GM needs to make this right.

- Las Vegas, NV, USA

problem #50

Jul 132011

Outlook 6-cyl

  • 79,845 miles

A D V E R T I S E M E N T S

Passenger side low-beam head lamp has been fixed twice. Have determined that the wiring harness is defective. I believe that a recall is in order on this recurring manufactures problem for many consumers.

- Hurricane, UT, USA

problem #49

Sep 212011

Outlook 6-cyl

  • 44,706 miles
About a month ago, the headlights on the drivers side of my 2007 Outlook xr started experiencing intermittent operation. I tried to take it into the shop once, but by then they had come back on. A few weeks later, both of my headlights went out. This time, I had the shop look further into the problem. As it turned out, both of the headlight harnesses were completely melted and my mechanic reported that one even appeared to have caught fire. We had to pay to replace the headlight assemblies because there has not been a recall issued for our Outlook, even though I have seen online reports of this sort of problem. I was told that the new headlight assemblies are much sturdier and that this problem shouldn't reoccur, however, I feel that GM should have been the one to pay for the repair. Obviously there was an issue with the metal and/or wiring on the first headlight harnesses. I would like to see GM issue a recall on these and for us to be reimbursed for the cost we've already incurred.

- Cape Coral, FL, USA

problem #48

Sep 142009

Outlook

  • 35,000 miles
The right front head light wiring harness melts down causing a head light failure.

- Memphis, TN, USA

problem #47

Sep 042011

Outlook 6-cyl

  • 64,000 miles
My drivers side headlight went out. I purchased a new one and when I installed it, it did not work. I checked the connection more thoroughly and found the connector melted on one side. The copper connecter was black and the surrounding black plastic brittle and misshapen. You cannot replace the wire harness without removing the composite light fixture which looks like you need to remove the front bumper assembly. The average car owner would have a difficult time just replacing the low beam lamp. The high beam lamp requires disassembly. Of the composite headlamp unit. The wires are thin on the lighting harness and should be recalled. There are numerous reports of the same problem and GM needs to do something about it.

- Columbus, OH, USA

problem #46

Aug 102011

Outlook 6-cyl

  • 40,000 miles
I have owned my 2007 Saturn Outlook since new. I love my car overall, but have experienced some unwanted repairs. Besides the front passenger airbag not working properly, and the sunroof leaks, I have had to completely replace 3 headlight harnesses already. My right light went out approximately 2yrs ago. Found out the wiring was completely melted. Saturn advised this was a problem with this vehicle and replaced it under warranty at no cost. Just recently, the same headlight went out again. I took the vehicle to a Chevrolet dealership who initially told me it was just a headlight and I would have to pay for it. Turns out it was the harness again. While the harness was on order, my other headlight went out causing me to drive with highbeams for lighting for several days. Yes, it was the same problem for both lights. The Chevrolet dealership went ahead and repaired them both at no charge to me as a courtesy they said. My vehicle had 72,000 miles. While I appreciate that they covered the costs, I also feel this should not be happening in the first place. After reading several other complaints, I feel grateful I did not pay but am extremely concerned about the safety of my vehicle. This is definitely a fire hazard. My headlights were so hot I could not even touch them and that was after they burnt out! GM needs to do the right thing and recall these vehicles for immediate and permanent repairs. They keep replacing the harness with the same harness so it will continue to be a major safely hazard.

- Ramona, CA, USA

problem #45

May 202009

Outlook 6-cyl

  • 42,000 miles
My headlight in my 2007 Saturn Outlook burned out. When inquired on replacement, I was informed I needed a whold new headlight harness - total cost $676 + tax for a headlight!

- Galena, OH, USA

problem #44

Jun 252011

Outlook 6-cyl

  • 43,000 miles
2007 Saturn Outlook drivers side headlamp plug melted/electrical short.

- Pennsylvania, PA, USA

problem #43

Jun 232011

Outlook 6-cyl

  • 105,000 miles
Headlight wiring harness failure.

- Graham, NC, USA

problem #42

Jun 012009

Outlook

  • 56,000 miles
Approximately mid-year 2009, the right side low-beam head light went out on my 2007 Saturn Outlook. The bulb was replaced with an after-market bulb but to my surprise, the light went out again within 2-3 weeks. Upon taking the vehicle to the Saturn dealership, the entire right front head light area was replaced as the background wiring had completely melted. The cost was over $500. The vehicle was under warranty at the time, hence there was no cost to me. On Saturday, July 2, 2011 however, the same right side head light went out again. Upon taking the vehicle to the GM dealership on Wednesday July 6, 2011, I am now told that the coils have completely melted again and the cost this time to me is $212. This is absolutely ridiculous! this has got to be a manufacturer defect as I am concerned with what is actually getting so very hot that is melting the coils. I am more concerned that this type of heat could potentially cause a fire. Something must be done to prevent an unnecessary tragedy/accident.

- Middletown, DE, USA

problem #41

Jul 042011

Outlook

  • miles
I have also have had some bad luck with the headlight wireing on my 2007 Saturn Outlook. So when will usa ran company GM stand up and admit that there is a problem. I can't beleave that so many have had issues with faulty wireing that could pose a fire hazzard and loss of headlight function for safety. Other than that issue I love this SUV. I love how we are all playing russian roulette with our famlies lives due to a faulty wire issue in the headlight to cause them to over heat and melt expossing the copper wire. Thanks GM for showing you care about your customers...

- Braceville, IL, USA

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