NHTSA — Electrical System Problems

2007 Saturn Outlook (Page 3 of 6)

10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
68,220 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Outlook electrical problems

electrical problem

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2007 Saturn Outlook Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #70

Mar 052013

Outlook 6-cyl

  • 62,000 miles

A D V E R T I S E M E N T S

Passenger side low beam bulb was out. Bought replacement bulbs but none of them worked. Inspected harness and it appears that the connector is melted/damaged somehow.

- Holland, MI, USA

problem #69

Mar 012010

Outlook 6-cyl

  • 25,000 miles
Our 2007 Saturn Outlook experienced complete system failure -ie everything turned off while driving - more than once. After many trips, some by tow truck, to the dealership service department, GM finally resolved the issue by replacing the car's computer. This was after several near death experiences driving the car and suddenly being without brakes or steering. Now the car leaks, filling the floor mats with water, splashing the driver with water at every change of speed. The seatbelts have black mold, and starting last week, the car isnt starting, likely due to water in the electrical system. We believe the water coming out of the air bag holes may prevent the air bags from functioning properly in a crash. We are not alone with these problems. Please see ' Saturn leaking sunroof' forum on edmunds.com for many more customer complaints just like ours. We have been in touch with GM but expect to be told to 'go to the dealer'.. again. The Chevy dealer we use does not know how to resolve the issue, despite it being a widespread problem with this car (also the other makes of this same model). We do not believe the car is safe. This car was a lemon from the start, but nothing has been done about it.

- Seattle, WA, USA

problem #68

Oct 222012

Outlook

  • 58,555 miles
Started car after work, right headlight did not come on. Took it into the shop, had it replaced, $165. Two weeks later left head light went out. A week after, right headlight went out again. Took car into shop and paid double for both to be replaced. One month later left headlight went out again. Was told by mechanic that harness for headlight had melted and needs replacing as well. Have invested almost $700 in headlight repair in 12 weeks.

- Burnsville, MN, USA

problem #67

Oct 022012

Outlook 6-cyl

  • 625,000 miles

A D V E R T I S E M E N T S

1st incident: 10/02/2011 I was merging on to the highway, when I noticed my headlights became dim. I noticed by the reflection on the car in front of me that my driver side headlamp was out so I stop to buy a set of replacement bulbs. As I got in the car to go home from the auto part store, I noticed the driverside headlamp had came back on. 2nd incident: 10/20/2011 as I was driving down the road, I noticed driver side headlamp flicker and go out. I figure it was a blown bulb but I turned the headlamps switch off and back on, and the driver side headlamp came back on.

- Monroe, LA, USA

problem #66

Mar 022011

Outlook 6-cyl

  • 70,000 miles
If you drive this Saturn through a puddle after a rainstorm, the power failure light comes on, the power steering stops working and the car is very difficult to steer...this almost caused a crash in a residential street. The temp gauge also goes up higher than normal and the lights dim.

- Kitty Hawk, NC, USA

problem #65

Jul 142012

Outlook 6-cyl

  • 102,333 miles
Sunroof leaking water into the passage compartment and down the front firewall and glove box compartment. Water entered into the cover that hides the front A/C blower motor. Motor is sitting in 1-2 inches of water. Motor starting to corrode and stopped working. Lucky there wasn't a fire. Found utube video describing how to fix this problem. Removed cover to blower and freed up blower motor corrosion. Ordered a replacement blower motor. Drilled 2 holes in this cover to allow future water collection a drainage route out of this cover. Sunroof needs recalled and blower motors need recalled as well. youtu.be/fnykjlhusxi cost to repair this was $78 for part and about 1 hour labor.

- Texarkana, TX, USA

problem #64

Oct 312011

Outlook

  • 75,000 miles

A D V E R T I S E M E N T S

I purchased the vehicle approximately 2 years ago and I had to change the front headlight about one year later. I could not figure out how to change a simple part so I researched online and was able to successfully change the bulb. The bulb lasted a few months and then blew out again. I thought that I had a faulty $25-30 bulb so I bought another. I had to re-research how to change the bulb and this time I found out that other Saturn Outlook owners have had the same problem. I changed the bulb and it burned out after about two weeks. I could then see that the wire harness that plugs into the bulb was melted. I feel as though this is not good and has the potential to start a fire. Please do something.

- Carrollton, VA, USA

problem #63

Apr 242012

Outlook 6-cyl

  • 80,000 miles
1) car no longer shifts out of first gear (automatic transmission). 2) car continues to run for up to 30 seconds when the key is removed. Dealer states that a water leak beginning at the sunroof leaks water onto the fuse area in the engine compartment causing failures requiring a fuse box replacement. The vehicle has had leaks leaving water on the headliner, front seats, front driver and front passenger floors in the past all repaired by the dealer under warranty. Dealer charges so far are $500 to repair the leak, $500 to replace the fusebox, and still not sure any of those repairs have resolved the two initial issues.

- Germantown, MD, USA

problem #62

Apr 182012

Outlook

  • 40,000 miles
I noticed my Outlook leaking water 3 mos. After I bought it. The airbags on passenger side stopped working. The car would not shut off in the garage. The dealer states its a leak that has allowed water to ruin the electronics all over the vehicle. This is a problem all over the internet. No one can fix it.they have 7 tech bulletins...still no fix. The dealership wants $1500 to "start" looking into the problem. Please help me! I can't drive a moldy car with intermittent airbags and possible power steering malfunction with my kids in the car! this will bankrupt me. What do I do?? no one online has found a solution...just 1000's of dollars and scary situations on the road (defrost blowers breaking, losing power steering, engine quitting, water dumping on their laps). Please make them recall this or help us fix it!

- Orting, WA, USA

problem #61

Feb 072012

Outlook 6-cyl

  • 52,020 miles
Water was leaking through the passenger side visor clip; the headliner above the passenger seat was wet. Before the car died, the temp gauge read hot and the check engine light come on, rear hatch was not working, later to find out the rear switch shorted from water. The car was taken to a GM shop where they found a water leak that flooded the fuse box. The car was returned to us. The car was in the shop from 2/7/12 -2/23/12. When the car was returned the horn wasn't working, radio/nav screen was black, but you could hear the radio. The car was brought back on 2/29/. another leak was found. A "water master" replaced the seal and glass on the sunroof.the car was returned on 3/6/12. Then we noticed the inside lights were not working along with the radio would not turn off and the outside temp reg. @ 82 degrees when in fact is was 42 degrees out along with condensation on 4/3.GM put out bulletins making the public aware of the potential issues due to inadequate drain tubes to prevent the problems above from happening. The repairs have failed. Apparently, there is a several design flaws in these vehicles.there could be potential disastrous outcome from the persistent water leaks we are experiencing despite repairs done per service bulletins. We have researched this problem extensively and have read 100's of other Saturn owners with the same issues; even after the repairs to prevent these problems. The edmunds forum is full of complaints.these cars are not safe and I'm just grateful I wasn't"?T driving on the hwy. When my fuse box died. When will GM become accountable for these faulty poor designed drain tubes from the sunroofs? GM alerted the public, paid for the repair and the repairs failed" and we can't find anyone who has had a repair that has worked. We need an advocate and a class action. GM is very much aware of this issue. I will never feel safe or confident.

- Chehalis, WA, USA

problem #60

Feb 182010

Outlook 6-cyl

  • 25,644 miles

A D V E R T I S E M E N T S

We bought the car Jan 8 of 2010 and was still under full warranty- after the first month I brought into Saturn and told them of all issues. They said they got it all fixed in June of 2010 brought it in again for basically same issues and they said they fixed everything again and were also closing down that day so were hurrying me out the door. After that had same issues (especially steering wheel and engine problems, oil leaks, along with electrical problems) and we were directed to go Chevy since Saturn was gone. Expressed to them same issues with steering wheel etc. They also fixed a recall on the electrical system. And fixed power steering pump that was broke two months later had same issues with steering and engine and airbag sensor and brought it again and they also fixed another recall, in the headlamp. (we have all documents) now the whole transmission is out and oil leaks again so since it still under power train they are fixing them but GM will not approve them to fix the steering column that needs to be replace nor the airbag sensor issue. We have called them everyday and sent them over all our paperwork the last two years showing that the steering column and airbag sensor have been an issue since before our full warranty was up. I just want my car to be safe and feel like I am in a death trap and still owe a lot of money on it. It is a total lemon and I am stuck with it these issues were from the start when the car was still under full warranty.

- Westminster, CO, USA

problem #59

Oct 182011

Outlook 6-cyl

  • miles
The driver's side headlight will work for awhile but then it will appear to be "burnt out". the same thing has happened to the passenger side headlight several times. The lights will start working again (at least temporarily) when I switch from the "auto" light setting to "manual" and back again. I have read on several different websites that this is a common problem with the cause being the wiring harness for the lights. This appears to be a defect in the parts/materials used and should have a recall on it. I can't afford to pay what the dealership is asking to repair it, so for now I can't do any night time driving without getting a traffic citation/ticket.

- Flushing, MI, USA

problem #58

Dec 162011

Outlook 6-cyl

  • 60,700 miles
My key keeps getting stuck in the ignition, my husband has to disconnect the battery to get it out, I have told GM about the problem they say that they are not aware of the problem but when I go online I see hundreds of posts about their vehicles having the same problem. I'm sure that they do know about it. The vehicle is not in a safe position (park) when the key gets stuck in the ignition. I think that GM needs to be held liable and the issue needs to be recalled.

- Wendell, NC, USA

problem #57

Aug 172011

Outlook

  • 52,000 miles
Driver side headlight works intermittently. GM dealer instructed me that the wiring harness was broken at the plug where it plugs into the light socket. It seems that there are other owners experiencing the same problem and do not about this sight to file the complaint. I have read on other forums and know this for sure and if there is a problem then the national safety board should make a recall on the issue and have everyone's problem taking care of.

- Cartersville, GA, USA

problem #56

Jun 012009

Outlook 6-cyl

  • 30,000 miles
Passenger side low beam headlamp socket/wiring harness melted. Both (driver side / passenger side) low beam headlamp socket/wiring harness have melted in the past two years. Light bulb was oem bulb and was not burnt out. Nstb needs to issue recall and get GM to replace with more suitable socket/wiring harness.

- Pasco , WA, USA

problem #55

Nov 062011

Outlook 6-cyl

  • 60,000 miles
Driverside low beam headlamp socket/wiring harness melted. This is the 2nd time this has occurred (passenger side low beam headlamp socket/wiring harness was replaced at Saturn dealership in 2009.

- Pasco, WA, USA

problem #54

Nov 012011

Outlook 6-cyl

  • 70,040 miles
Passenger side headlamp is burnt out and the housing is melted. I have read several complaints of the same problem online and feel this is a safety issue with this car. An electrical fire is a possibility!

- Perrysburg, OH, USA

problem #53

Oct 282011

Outlook

  • 75,000 miles
My Saturn Outlook began to fail electrically last week... resulting in a diagnosis of clogged sunroof drains. I have read to great extent how this is a specific defect of these Saturn (now GM) vehicles and yet the dealership will not claim any responsibility?! I am blown away by the almost $2000 price tag to fix what is in effect their fault.

- Newburyport, MA, USA

problem #52

Oct 082011

Outlook 6-cyl

  • 60,800 miles
Headlight wiring harness melted on passenger side daytime driving lamp - must replace entire harness ($40).

- Middleburg, FL, USA

problem #51

Oct 082011

Outlook 6-cyl

  • 56,000 miles
Drivers side low beam went out. Known problem. Its all over the forums. Many cases of the same issue. Supposedly it is the wiring harness going to the headlamp. There has been cases of it melting which could cause fire. Saturn/GM doesn't care. Contacted numerous dealers and every one of them is trying to rip me off. What does it take to get a recall on this" death" GM needs to make this right.

- Las Vegas, NV, USA

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