NHTSA — Exterior Lighting Problems

2007 Saturn Outlook (Page 2 of 8)

10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
62,349 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Outlook lights problems

lights problem

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2007 Saturn Outlook Owner Comments (Page 2 of 8)

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problem #125

Oct 012014

Outlook

  • 115,000 miles

A D V E R T I S E M E N T S

My low beam headlight wiring harness melted which caused my light to not work and required it being taken in to have a new harness put on the vehicle. There was a service announcement put out by GM about to Saturn service providers about replacing the wiring harness but there hasn't been a recalled issued for this as of yet. This could be dangerous because if they stop working while you are driving at night you can't see anything.

- Novi, MI, USA

problem #124

Jul 172013

Outlook

  • 82,000 miles
Headlight failures. As I see over and over on this site. Passenger headlight stopped working so I replaced the bulb and it worked for 2 weeks then went out again. As I was replacing it again, I noticed that the socket that the bulb plugged into was scorched/melted and brittle. I read up on the problem online and chose to splice in a new socket rather than spend hours at the dealership only to be told that they would need to replace the whole harness at some outrageous price. It seems to be doing fine. Now the driver side headlight has stopped working so I am facing the same situation over again. This is an issue that clearly should be addressed by a recall. GM saving few pennies on a socket that won't handle the heat of the high intensity headlamp and it ends up costing the consumer hundreds.

- Firestone, CO, USA

problem #123

Aug 012014

Outlook

  • 120,000 miles
Driver side head light went out about a week ago, I replaced the light bulb and it worked for a few days.the same light went out again.I went to replace it, just to notice a wire was out and the connection had melted.I looked it up and come to find out there is a faulty harness. I contacted a GM dealer and was told they were aware of it, but the extended warranty was over on 12-31-13. If this is a on going issue, why wont a recall be issued?? I don't have 400 dollars to have a new harness installed.

- Saginaw , TX, USA

problem #122

Apr 012013

Outlook 6-cyl

  • 96,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Saturn Outlook. The contact stated that the headlights would sporadically fail. The contact had to use the fog lights on more than one occasion due to the failure. The vehicle was taken to an authorized dealer, who stated that the wiring harness and the light assembly needed to be replaced. The vehicle was taken to another dealer for a second opinion, where it was advised that the power ballast control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96000 the consumer researched the problem and found the problem was a result of a factory installed cheaper grade wiring harness which could not handle the power requirement of the hid lights and would flicker and cut off. He also learned that GM had acquired or manufactured a heavier duty wiring harness to replace the cheaper factory installed wiring harness. Updated 06/19/14..updated 01/07/15 updated 01/13/15.

- Rutherfordton, NC, USA

problem #121

Mar 202012

Outlook 6-cyl

  • 89,000 miles
The high and low beam headlight on the passenger side of my 2007 Saturn Outlook only works sometimes. It normally comes on when the vehicle is started but after a few minutes it goes off. It continuously goes on and off when I'm driving it. The bulbs are both good. I have taken it to the dealership twice and they are not sure what's wrong with it. The wiring harness recall has already been replaced.

- Wynne, AR, USA

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problem #120

Dec 132013

Outlook

  • 86,000 miles
I own a 2007 Saturn Outlook. Yesterday, our low beam headlamp on the drivers side went out. Thinking it would be a simple repair, I bought replacement bulbs. As I did the repair, I found that it was not the bulb at all, but a wiring harness that had frayed and sheared itself off. What was odd to me is that in order to access the lamp, I had to remove a number of protective shields, I.e. the fender skirt, and then the end cap protecting the lamp. How could anything possibly get in and shear the wire if it was that well protected? when researching this issue, I am finding that it is becoming a much more common issue that I had anticipated. I strongly recommend issuing a recall notice out to prevent other owners from experiencing the same issue I am having.

- Clarksville, TN, USA

problem #119

Jul 192013

Outlook 6-cyl

  • 156,000 miles

A D V E R T I S E M E N T S

2007 Saturn Outlook- I have had the daytime running light on driver side replaced once. And light replaced on passenger side replaced once. Now, I do not have any lights in front on passenger side. The dealership said I need my lamp base repaired. $570!! after spending $300 on new drl.

- Livonia, MI, USA

problem #118

Jan 012013

Outlook

  • miles
The headlights, both passenger and drivers side, on my 2007 Outlook have started experiencing intermittent operation. One or both sides would go out under just about any condition; parked, driving down the road, etc. The failure comes and goes. If a headlight goes off it can be made to come back on by cycling the headlight control switch so the automatic control is turned off then back on again. You can also get the headlight to come back on by placing the headlight switch in manual on. Leaving the headlight switch in manual on doesn't stop them from going off. Last night I was driving at dusk and both headlights went out at the same time. This has turned from a major annoyance to a major safety hazard. My local dealer says there are no recalls or service bulletins to address this problem. I have taken the car to three mechanics, all of whom could not figure out the problem.

- Menno, SD, USA

problem #117

Jul 272013

Outlook 6-cyl

  • 134,080 miles
Numerous times while driving at night the headlights will flicker and sometimes completely go out. Never both at the same time, but both sides have done this. It doesn't matter if they are in automatic or manual mode. They can be brought back on by turning them off and on or cycling from manual mode to automatic or vice versa, but that is not a fix. That is another safety hazard having to cycle headlights off and on while driving at night. This is a huge safety concern that needs to be fixed by GM. They are very aware of this problem in the Saturn Outlook line of vehicles among other vehicles they produce.

- Tucson , AZ, USA

problem #116

Apr 012013

Outlook

  • 70,000 miles
The low beam head light flickers off and on and then might shut totally off.

- Wichita, KS, USA

problem #115

Oct 012012

Outlook 6-cyl

  • 73,300 miles

A D V E R T I S E M E N T S

The driver's side headlight will work for awhile but then it will go out. The light will start working again (at least temporarily) I can switch from the "auto" light setting to "manual" and back again and it comes on for a moment then goes back out. I have read on several different websites that this is a common problem with the cause being the wiring harness for the lights. This appears to be a defect in the parts/materials used and should have a recall on it. I can't afford to pay what the dealership is asking to repair it, my son won't even ride with me at night B/C he's so afraid we will be stopped and get a traffic ticket. Please help!

- Covington, GA, USA

problem #114

Mar 052013

Outlook 6-cyl

  • 62,000 miles
Passenger side low beam bulb was out. Bought replacement bulbs but none of them worked. Inspected harness and it appears that the connector is melted/damaged somehow.

- Holland, MI, USA

problem #113

Feb 022012

Outlook

  • 75,000 miles
I changed out the front right headlight. After I changed it out, roughly two days later the same light was out again. I checked the light, light was fine but wire harness was not working properly. After playing with the placement of the harness, I was able to get the light to work again. But light has not stayed on longer than two days without me having to work on it in some way.

- Selma, TX, USA

problem #112

Dec 222012

Outlook 6-cyl

  • 80,000 miles
My driver's side low beam headlight was replaced about 2 mths ago. The light went out again. I took it into a repair shop and they said the harness was melted!! I looked this up online for a recall and found nothing. However, I did find that numerous people have experienced the same thing. Any time something on a vehicle is melting... I would think this should be a huge safety issue. Considering it has happened over and over to many people, I would think that it would also be a recall. It cost me well over $100. I feel that I should be reimbursed for this. Thanks.

- Lansing, MI, USA

problem #111

Oct 222012

Outlook

  • 58,555 miles
Started car after work, right headlight did not come on. Took it into the shop, had it replaced, $165. Two weeks later left head light went out. A week after, right headlight went out again. Took car into shop and paid double for both to be replaced. One month later left headlight went out again. Was told by mechanic that harness for headlight had melted and needs replacing as well. Have invested almost $700 in headlight repair in 12 weeks.

- Burnsville, MN, USA

problem #110

Oct 022012

Outlook 6-cyl

  • 625,000 miles
1st incident: 10/02/2011 I was merging on to the highway, when I noticed my headlights became dim. I noticed by the reflection on the car in front of me that my driver side headlamp was out so I stop to buy a set of replacement bulbs. As I got in the car to go home from the auto part store, I noticed the driverside headlamp had came back on. 2nd incident: 10/20/2011 as I was driving down the road, I noticed driver side headlamp flicker and go out. I figure it was a blown bulb but I turned the headlamps switch off and back on, and the driver side headlamp came back on.

- Monroe, LA, USA

problem #109

Sep 142012

Outlook 6-cyl

  • miles
Driver side headlight keeps going out..but the bulb isn't burnt out, if I pull it out and put it back in it works fine for a few days then goes out again.

- Geneva, OH, USA

problem #108

Oct 312011

Outlook

  • 75,000 miles
I purchased the vehicle approximately 2 years ago and I had to change the front headlight about one year later. I could not figure out how to change a simple part so I researched online and was able to successfully change the bulb. The bulb lasted a few months and then blew out again. I thought that I had a faulty $25-30 bulb so I bought another. I had to re-research how to change the bulb and this time I found out that other Saturn Outlook owners have had the same problem. I changed the bulb and it burned out after about two weeks. I could then see that the wire harness that plugs into the bulb was melted. I feel as though this is not good and has the potential to start a fire. Please do something.

- Carrollton, VA, USA

problem #107

Jan 122012

Outlook

  • 43,000 miles
I have replaced my drivers side headlamp 3 times in the last 3 months. I have read about problems with the wiring harness on these vehicles, where some have melted. Mine does not appear melted, or at least wasn't the third time I replaced it, but now this morning the headlamp burned out again. Without confidence in my headlamps, I am hesitant to drive at night.

- San Antonio, TX, USA

problem #106

Oct 182011

Outlook 6-cyl

  • miles
The driver's side headlight will work for awhile but then it will appear to be "burnt out". the same thing has happened to the passenger side headlight several times. The lights will start working again (at least temporarily) when I switch from the "auto" light setting to "manual" and back again. I have read on several different websites that this is a common problem with the cause being the wiring harness for the lights. This appears to be a defect in the parts/materials used and should have a recall on it. I can't afford to pay what the dealership is asking to repair it, so for now I can't do any night time driving without getting a traffic citation/ticket.

- Flushing, MI, USA

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