NHTSA — Exterior Lighting Problems

2007 Saturn Outlook (Page 6 of 8)

10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
62,349 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Outlook lights problems

lights problem

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2007 Saturn Outlook Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #45

Nov 072010

Outlook

  • 47,000 miles

A D V E R T I S E M E N T S

2007 Outlook xr AWD - front right low beam wiring harness and bulb connector melted after 47,000 miles. Dealer replaced at cost to owner. A few days later front left low beam goes out. Same problem.

- Williamstown, PA, USA

problem #44

Sep 122010

Outlook 6-cyl

  • 27,000 miles
Headlight wiring harness on 2007 Saturn Outlook xr melts causing fire hazard.

- Chula Vista, CA, USA

problem #43

Oct 232010

Outlook 6-cyl

  • 30,000 miles
2007 Saturn Outlook. Driver side low beam headlight continuously develops problems. First, light starts operating intermittently; then, eventually fails completely. The first time it happened, I replaced the bulb (difficult operation accessed through the wheel well). It worked well for a few weeks, then failed again. After reading others' experiences, the next time it happened, I inspected the socket and saw visible charring on the contacts. So, I replaced the socket with an aftermarket part and replaced the bulb. It functioned well for about 3 months, and now the headlight is intermittent again, leaning towards failing completely again. This has been infuriating because the exact onset of the problem is unpredictable and has already caused me a nys equipment violation ticket. Plus, from what I can see, it is a potential fire hazard and certainly a safety hazard as far as driving at night with only one (or possibly no) functioning headlight(s). I cannot change sockets and bulbs every 2-3 months and am worried that the car is unsafe because of the obvious wiring harness issues. I know Saturn is out of business, but we need a safety recall to protect consumers like me who are stuck with an unsafe car. The new GM should pay for a recall.

- Freeport, NY, USA

problem #42

Feb 222010

Outlook

  • 42,000 miles

A D V E R T I S E M E N T S

Saturn Outlook 2007 headlights keep going out and I cant see at night. Each time it cost over $600 to fix. It said it is the wiring harness and it is burnt. This seems to be a major safety issue as it can cause a fire and not to mention limited visibility to see at night!

- Waldorf, MD, USA

problem #41

Oct 132010

Outlook

  • 66,000 miles
After less than a year old, the driver side headlight assembly on my 2007 Outlook needed to be replaced. The dealership did the necessary repairs under warranty. In July 2010, I had a headlight out on the passenger side. I brought my car back to the dealership accepting Saturn since Saturn had now closed. I was told that the "headlight harness" had melted. I paid a hefty fee to had that repaired. In October 2010, the same thing happened to the driver's side headlight harness. The dealership offered no suggestion on to how to keep this from re-occurring. Furthermore, I have had to have air "bled" from the "closed" power steering line 3 times. Also, the stabilitrac system will occasionally "turn itself off" causing the car to lose power on turns.

- Denham Springs, LA, USA

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problem #40

Oct 012010

Outlook

  • 89,000 miles
The contact owns a 2007 Saturn Outlook. While driving 20 mph, the contact noticed that the headlights were dim. The vehicle was taken to an authorized dealer where the contact was informed that the driver side warning harness melted which caused the bulb to fail. The dealer replaced the wiring harness. The failure and the current mileage were approximately 89,000.

- San Anselmo , CA, USA

problem #39

Oct 072010

Outlook

  • 40,000 miles

A D V E R T I S E M E N T S

Left low beam headlight on my 2007 Saturn Outlook failed for the third time in three months at approx 40,000 miles. From other reports on same issue it appears the wiring harness/socket assembly may be faulty and needs to be replaced; but parts are reportedly hard to get and the harness/socket has not been fixed. This is a safety issue and should be addressed by our government owned company, General Motors.

- Grapevine, TX, USA

problem #38

Aug 012010

Outlook

  • 50,000 miles
2007 Saturn Outlook has a known problem with headlight wiring burning resulting in loss of low beam headlight functionality. My incident occurred on the right low beam headlamp socket. The headlight would go out and come back on intermittently for several months before becoming completely nonoperational. After discovering on the internet that this was a common complaint among others owning this vehicle, I called GM customer service. I took it into an authorized dealer per their request and they diagnosed the problem as a corroded socket. Since I was sure the socket was plastic I questioned this but went ahead and had them order me a new socket and replace both the socket and the light bulb. I asked for the old socket back. Upon inspection, the old socket was clearly melted and had blackened burned areas on the wiring. The socket was burned to the point that it would no longer hold the headlight bulb. Replacement with parts and labor was approx $200. Reported issue to Saturn, provided them with copies of other customer complaints around same issue from other Saturn Outlook owners. I suggested that headlights going out intermittently could be a safety issue as is burning wires. They were unable to reimburse me and did not feel a recall was in order. I read on the internet that there was a service alert issued for this same problem but my particular vehicle was not covered under that alert based on the VIN per GM. I have the old socket and light bulb that was replaced. Potential safety issue as loss of headlight functionality is sudden and intermittent.

- Westminster, CO, USA

problem #37

Aug 102010

Outlook

  • 48,362 miles
Driverside headlamp on low beam turned off, replaced bulb and went off again within 3 weeks, harness is causing a short therefore replacing the bulb makes no difference.

- Fayetteville, GA, USA

problem #36

Sep 052010

Outlook

  • 73,000 miles
Was driving down I-80 in sacramento county when the left low beam headlamp went out. Didn't really think any thing of it until I started to hear a clicking sound. Upon finally figuring out how to get to the lowbeam headlamp I discovered that the lamp wiring connector had melted. How does that happen in a new car? looked at other issues for the Outlook and have discovered that this is a systemic issues and is occurring with similar model Outlooks.

- Sacramento, CA, USA

problem #35

Aug 312010

Outlook 6-cyl

  • 60,000 miles

A D V E R T I S E M E N T S

Passenger side headlamp on 2007 Outlook failed to turn on. Had limited visibility during night time. I replaced the bulb thinking it had simply burnt out, within a couple of hours the new bulb also went out. I decided to look closer at the connector and discovered the H9 female connector had a melted female connecter and wire. I have been pulled over a few times by various police since the light went out and each time I have to explain what happened. While searching the internet for a new replacement part and instruction on repair (all Saturn dealers have closed and remaining GM dealerships are not close or convenient) when I read about other owners going through the same problems. The replacement parts are the same inadequate components that have failed in the past. Sudden loss of headlights at night could result in many accidents resulting in severe injury or death. The drivers would be unable to see the road, obstacles, or pedestrians if the lights were to go out while driving on an unlit street or road. I have replaced the bulb three times before noticing the melted connector as the head light assembly is only accessible through the wheel wells. The space is very limited and very difficult to work in making it very difficult to see the failed connector.

- Salem, NH, USA

problem #34

Sep 102010

Outlook

  • 49,000 miles
I own a 2007 Saturn Outlook xe and am having issues with the low beam headlamps on both the driver and passenger sides. My passenger headlamp went out 2 weeks ago for the third time and today my drivers side headlamp went out for the second time. The second time the passenger lamp went out I inspected it and found that the wiring harness had melted just below the retention cap. The wires were replaced and the new bulb lasted approximately 5 months. I inspected the drivers side harness today and have found that it too has melted. This would appear to me to be an electrical problem and may lead to a fire in the engine compartment.

- Downers Grove, IL, USA

problem #33

Jul 232010

Outlook

  • 82,000 miles
Had a headlight replaced in the Saturn Outlook 2007 xe. The light went out again and melted the wiring harness and fuse. This is a definite safety issue that has happened to many Saturn owners and Saturn even has a technical bulletin addressing the problem but doesn't notify Saturn owners of the issue or help fix it. A recall is warranted. Melted wiring is not acceptable in a car.

- Gypsum, CO, USA

problem #32

Sep 042010

Outlook

  • 25,000 miles
I have a Saturn Outlook and the headlights keep going out. I have replaced the bulbs 4 times. The old bulbs are not the problem it is somewhere else in the system. This has been an on going problem to be driving at night and have no headlights. Not having headlights at night could get someone killed.

- St. Augustine, FL, USA

problem #31

Jul 262010

Outlook

  • 43,000 miles
The low beam headlight wiring harness melted and had to be replaced by the dealer at a cost of $250. I replaced the headlights 4 times in the first 6 months of 2010 before I learned about the problem with the wiring harness on the Saturn forum.

- Rockmart, GA, USA

problem #30

May 172010

Outlook

  • miles
07 Saturn Outlook headlight failure. Replaced front right headlight with cost of approximately $500 due to the wires melting. Soon after replacing front right headlight the front left headlight went out. Dealership is stating cost would be $500 due to wires melting.

- New Roads, LA, USA

problem #29

Jul 062010

Outlook

  • 37,000 miles
I have a 2007 Saturn Outlook and low beam wiring harness needs replaced on it. Has 37000 miles on it. Just past warranty. Saturn is going out of business and its hard to find parts, especially with Chevrolet and GMC to go see a Saturn dealer, even though the acadia, traverse, Outlook, and enclave are the exact same cars. I think factory warranty should fix this.

- Gainesboro, TN, USA

problem #28

Aug 132010

Outlook

  • 73,766 miles
2007 Saturn Outlook low-beam headlamp wiring harness failure. Wiring harness appears to have melted causing wire disconnect and subsequent short on the driver side low-beam headlamp. The hid bulbs are high voltage and very cheap wiring appears to have been used.

- Olive Branch, MS, USA

problem #27

Apr 122010

Outlook

  • miles
My 2007 Saturn Outlook headlight went out April of 2010, the headlight is extremely difficult to get to. I have repaired this same headlight 3-times and now it is out again. This is a safety issue and the wire harness should be recalled. This issue needs to be addressed asap! very frustrating to a Saturn Outlook owner.

- Glen Burnie , MD, USA

problem #26

Aug 042010

Outlook

  • 40,000 miles
I have a Saturn Outlook and the front headlamps are flickering and sometimes going out completely. This is a very unsafe condition and all Outlook owners should be notified asap.

- Glen Head, NY, USA

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