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NHTSA — Exterior Lighting Problems

2008 Saturn Outlook (Page 6 of 12)

10.0

really awful
Crashes / Fires:
2 / 10
Injuries / Deaths:
0 / 0
Average Mileage:
41,491 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Saturn Outlook lights problems

lights problem

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2008 Saturn Outlook Owner Comments (Page 6 of 12)

« Read the previous 20 complaints

problem #122

Mar 202011

Outlook 6-cyl

  • 38,500 miles

A D V E R T I S E M E N T S

We bought our 2008 Saturn Outlook xr in Dec. 2010 from carmax. It had ~35,000 miles on it. At ~38,500 miles the passenger side low beam headlight went out. I removed the bulb and found the connector was melted. I tried replacing the bulb, but the light did not work. The cable must be ruined.

- Helena, AL, USA

problem #121

Mar 032011

Outlook 6-cyl

  • 50,123 miles
Passenger headlamp harness is defective and headlamp does not work. This is a 2008 Saturn Outlook of course it is not covered because it was just after 50,000 miles. The wiring is exposed to the headlamp and shorted out.

- Circleville, OH, USA

problem #120

Mar 062011

Outlook 6-cyl

  • 31,000 miles
Drivers side low beam headlight went out. I have 30,000 miles on my 2008 Saturn Outlook. Replaced the bulb. Light went out again during 20 hour drive home. Turns out harness is melted and the bulb is fine.

- Casper, WY, USA

problem #119

Feb 242011

Outlook

  • 29,000 miles

A D V E R T I S E M E N T S

I have replaced 4 headlamps in less than 12 months on the driver's side of my 2008 Saturn Outlook. Now the service department tells me I need to have the wiring harness replaced. It is on order and I can't drive my car at night for fear of getting a ticket.

- Bryan, TX, USA

problem #118

Feb 152011

Outlook 6-cyl

  • 53,938 miles
My 2008 Saturn Outlook...the left headlamp would go out and then on and out, etc. I took the Saturn to the shop where I purchased this vehicle new. It was the wire harness that was bad so they replaced this and also replaced the headlamp bulb. It cost a total of $148.38. My vehicle has only 52,000 miles on it. Seems to be a problem with the Outlook and should have been a recall on this.

- Pisek, ND, USA

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problem #117

Mar 102011

Outlook

  • 38,000 miles
Wiring harness providing power to headlight shorted out.

- Grovetown, GA, USA

problem #116

Feb 202011

Outlook

  • 44,000 miles

A D V E R T I S E M E N T S

The drivers side headlight went out around 24,000 miles in which the dealer replaced the whole assembly. 20,000 miles later the same headlight went out for which I had to pay the dealer $40 to install it. 5,000 miles later the passenger headlight stop working and paid the dealer $40 to replace it. Two hours later it stop working and had to bring it back to the dealership for which they told me I needed a new assembly. If GM doesn't fix this problem then they lost a buyer for life.

- Wylie, TX, USA

problem #115

Aug 012010

Outlook 6-cyl

  • miles
Our 2008 Saturn Outlook's headlights continuously keep going out. And it is very costly to repair, especially since Saturn went out of business. Also, we have a portable dvd player that we use in the car for our kids and when we plug it into the outlet near the radio an burning odor comes from it.

- North Las Vegas, NV, USA

problem #114

Feb 272011

Outlook

  • 46,605 miles
The contact owns a 2008 Saturn Outlook. While driving approximately 60-65 mph, the driver side headlight failed. The contact then smelled an abnormal burning odor and he continued driving using the low beams. The contact attempted to replace the bulb and discovered that the headlight wiring had melted. The vehicle was taken to a local mechanic where the contact was referred to an authorized dealer. The dealer advised that the headlight would need a replacement wiring harness assembly however, the part needed for repairs was on back order and not readily available. The vehicle was not repaired. The VIN was unavailable. The failure mileage was 46,605 and the current mileage was 46,635. Updated 03/22/11

- Bonaire, GA, USA

problem #113

Feb 272011

Outlook 6-cyl

  • 44,523 miles
Have a 2008 Saturn Outlook where both sides of the low beam headlamp wiring harnesses are faulty and continue to malfunction. I replaced the bulb on the driver's side and it was blown again in a few days. I searched the internet and found that it was a wiring harness issue due to faulty design.

- Bel Air, MD, USA

problem #112

Feb 152011

Outlook

  • 34,000 miles

A D V E R T I S E M E N T S

Driver side low beam head light wiring harness melted. Insulating sleeve on wiring at wiring harness was melted.

- Spokane Valley, WA, USA

problem #111

Jan 052011

Outlook

  • 50,000 miles
The headlight wiring harness went out on the driverside but was replaced N covered through warranty but now the passenger side headlight wiring harness has burned out and the warranty has expired not being able to cover this defect.

- Baldwin Park, CA, USA

problem #110

Jan 112011

Outlook

  • miles
Headlight wiring defect.

- Zachary, LA, USA

problem #109

Dec 132010

Outlook 6-cyl

  • 43,875 miles
The driver's side low beam lamp failed on December 13, 2010. I replaced the lamp with a new one. On February 6 while driving at night I noticed the driver's side headlight was working intermittently. Since the lamp was new I checked to insure it was seated and it was. The lamp continued to do so until February 17th when it went out completely. Upon checking the lamp again I found that the insulation on the wires at the base of the socket had melted and one of the wires was broken. I have an appointment with the dealer to make the necessary repairs.

- Alpine, AL, USA

problem #108

Feb 162011

Outlook 6-cyl

  • 58,800 miles
Issue with headlights not working, or working off and on. Replaced lights and still having problems. Looks like a wiring or electrical problem. There looks to be a tsb from GM on this issue, but no recall.

- Mooreland, IN, USA

problem #107

Feb 142011

Outlook 6-cyl

  • 41,000 miles
I have a 2008 Saturn Outlook xr. There are now over 150 complaints filed with the NHTSA regarding electrical problems and failure of the low beam lights on both sides. My passenger side failed and when repairs were started the GM repair shop noted the wiring harness where the bulb is inserted was burned (melted and blackened) as is the case in all the complaints I reviewed. GM issued a tsb in May 2009 addressing this problem (tsb# 09-08-42-004) which included filling the connector cavity with nyogel grease after removing and replacing the harness. My vehicle is out of warranty with just over 41,000 miles. The GM shop acknowledged that they have seen other vehicles in this model line with the same failure. However they had no directions to cover the repairs since the vehicle was out of warranty. It was recommended that I call GM customer assistance. That call resulted in an apparent lack of knowledge of this problem in spite of the numerous NHTSA complaints and internet discussions regarding this problem. This is an obvious safety issue should a failure occur while driving at night. I can also expect that the drivers side will also fail which will result in an additional repair cost beyond just replacing a burned out bulb.

- Aiken, SC, USA

problem #106

Feb 142011

Outlook 6-cyl

  • 61,000 miles
Left low beam headlight went out, then back on and out again in same 45 minute trip. New day worked fine for two weeks. Now out again. Wire harness failure. Requires a $250-400 repair for one side. The other side can fail at anytime due to the design and no dielectric grease. Concerned about engine compartment fire as wires burn without proper fuse protection.

- Punta Gorda, FL, USA

problem #105

Feb 102011

Outlook 6-cyl

  • 42,000 miles
The contact owns a 2008 Saturn Outlook. The contact entered the vehicle and was unable to activate the low beam headlight passenger side. The high beam headlights would function but not the low beams. Took the vehicle to a repair shop and was informed that the wiring harness was melted. The wiring harnesses was replaced. The VIN was not available. The failure and current mileage was 42,000. The consumer received an air bag recall notice. Even though the air bag light was not on, the consumer took the vehicle to the dealer anyway. Six months later, the air bag light illuminated. The consumer was under the assumption, the issue was taken care of. However, the dealer stated the problem was a seat module and it was not covered by the recall. Updated 01/21/15.

- Palatine, IL, USA

problem #104

Jan 162010

Outlook 6-cyl

  • 45,000 miles
I own 2008 Saturn Outlook xe. The headlight on driver side flickers on and off. Upon examining the bulb, I noticed that the wiring harness is burned out. This could potentially be dangerous. Please envistigate.

- Arleta, CA, USA

problem #103

Jan 122011

Outlook

  • 45,890 miles
My passenger light went out so I figured I would need to replace the bulb. The next night it was working again. It worked for about two days and went out again so I figured there was a short. I got into the light fixture and looked at the bulb and it looked good but I pulled the light out anyways to change for new since I was in there already. To my surprise the fixture holding the lamp was completely melted and looked like there was arching to it with the plastic melted all around it. Plus some corrosion on some of the wires. I work for the air force on F16's so I know alot about the corrosion and the way it looks. This is a safety issue that looks from searching the web happens in a lot of these vehicles. It isn't a freak thing that just happened to a couple cars. By the inspection of the harness and connector there is a safety defect that needs to be fixed before this causes a fire and or accident.

- Syracuse, UT, USA

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