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NHTSA — Air Bags Problems

2008 Saturn Outlook (Page 3 of 4)

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
53,271 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Saturn Outlook seat belts / air bags problems

seat belts / air bags problem

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2008 Saturn Outlook Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #25

Mar 012014

Outlook 6-cyl

  • 72,000 miles

A D V E R T I S E M E N T S

There was no incident yet. However, after I purchased the car I realized that the passenger air bag indicator continued to stay on the off position. I took the car into the dealership where they checked it out and confirmed that yes if someone sits in the passenger seat and I have an accident the air bag will not deploy. The dealership told me that it was the passenger presence sensor and that it was not covered on my warranty. They told me it would cost over 1,1000 dollars to fix, I called GM and they told me the same thing. It's funny that no one will look into this obviously dangerous problem. I have children and I can't be sure that they are safe in a vehicle I just purchased. I am so upset considering that Nissan just had a recall for the same issue. I am sure that I am not the only person who has this issue going on with their car. Please contact me if you have any solutions, or if you have any suggestions as to what I can do to insure my family is safe when I am in my car. Thank you very much for your consideration.

- Detroit, MI, USA

problem #24

Mar 302014

Outlook

  • 103,000 miles
The contact owns a 2008 Saturn Outlook. The contact stated that while driving approximately 65 mph, the vehicle became uncontrollable and hydro-planed. The contact crashed into a tree and the air bags failed to deploy. There were five children in the vehicle who sustained injuries from bruising, contusions and lacerations that required stitches. A police report was filed of the incident. The vehicle was destroyed and towed to a salvage yard. There was a recall under NHTSA campaign id number 14V118000(air bags) that could have been related to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000...updated 04-29-14

- Pikesville, MD, USA

problem #23

May 172012

Outlook

  • 50,000 miles
The contact owned a 2008 Saturn Outlook. The contact stated that while driving 40 mph, the driver lost control of the vehicle and crashed into a tree. The contact stated that the vehicle was destroyed but none of the air bags deployed. There was a police report filed and there were no injuries. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was unavailable.

- La Habra, CA, USA

problem #22

Jan 092013

Outlook 6-cyl

  • 87,000 miles

A D V E R T I S E M E N T S

Service airbag light came on on the dash and goes out then comes back on. Sometimes it stays lite sometimes it doesn't come on at all, until you lean in the seat.

- Circleville, OH, USA

problem #21

Oct 042011

Outlook 6-cyl

  • miles
Prompted to send this complaint after the recent Suzuki air bag recall: The "service air bag" (sir, front passenger air bag) prompt appears on the dash frequently and then disappearing or until we get notification from our onstar monthly diagnostic report that the condition requires our attention. This problem occurred shortly after purchasing the vehicle in 2011 (purchased certified used), which we assumed had been corrected (history code B0021 od) but continues to this very day. We advised the dealer after subsequent and frequent service calls and were finally told by the dealer, after the dealer consulted with the factory, that this condition can be rectified at a cost of approximately $1,500 since the vehicle was now outside the warranty. I wrote to GM to bring to their attention that this was not a mechanical issue but a safety issue and was told that they would not consider a no charge fix until we paid for a diagnostic service of the air bag system. I also informed the GM representative that apparently this air bag system defect is not an isolated one since I found numerous complaints regarding the sir alert on several Saturn blogs off the internet. I can't believe how a manufacturer could totally ignore a safety issue that has the potential for injury or death if there is a failure of the air bag to deploy or even deploy accidentally.

- Brentwood, CA, USA

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problem #20

Aug 192013

Outlook 6-cyl

  • 16,110 miles
Driving down the highway at 60mph when car slowed down to 10-15mph. Had to place my emergency lights on in order not to get hit by passing vehicles and move to the emergency lane. I had to turn off the car in order for the accelerator to work again. After the first incident the vehicle kept on stalling. Took the vehicle to the dealer and it turns out its the throttle body that's malfunctioning. The warranty I purchased does not cover this type of part, I don't even have a year with this vehicle. In doing my research I find out that there has been an investigation on this vehicle on foresaid problem around the time I purchased the vehicle. The investigation is still opened. Investigation number PE13-003. The Ford dealership is charging me close to $700 in order to get this part fixed. They did not provide this information to me I had to look it up my self. They also did not provide me with a renter car I had to purchase one on my own. Its just unfair.

- Kegley, WV, USA

problem #19

Jul 182011

Outlook 6-cyl

  • 50,000 miles

A D V E R T I S E M E N T S

At around 50K miles on my 2008 Saturn Outlook passenger air bag light came on and stayed on. After taking it to a local Kia dealer, which used to be a Saturn dealer, they informed me that the sensor in the passenger seat was defective and the entire module would need to be replaced at a cost of over $1200. By searching the internet, this seems to be a very common issue and needs to be recalled.

- Xenia, OH, USA

problem #18

Apr 012013

Outlook

  • 87,000 miles
The contact owns a 2008 Saturn Outlook. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for inspection where they stated that the passenger presence module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.

- Southington, OH, USA

problem #17

May 202013

Outlook 6-cyl

  • 45,000 miles
The service airbag light comes on when the car goes over a bump or when a person shifts position in the front passenger seat. Apparently this is a widespread issue and the subject of several service bulletins. GM has not issued a recall for this problem.

- Pembroke Pines, FL, USA

problem #16

Jun 032013

Outlook 6-cyl

  • 106,000 miles
Was driving on hwy. At 60 mph when engine began to rev and then when I came to stoplight and took off, the car would not go over 30 mph.and would jerk and then as I continued to try to get speed because of others behind me-it would not go. Had to drive 30 mph for two hours to get only 40 miles. Transmission needs to be replaced and GM is not standing behind their product. This is a hazard and there are sooo many complaints with problems just like this and no recall yet-really-so will one be made when someone is killed in an accident. Also when this began I had a 1/2 tank of gas, when I got to dealership-2 hours later-the car was on E!!!!!!!! horrible gas mileage on this too now. Passenger airbag says needs to be serviced-was like this when we purchased and dealer said they would fix-never did and this is a safety concern because it means the passenger is not safe in this vehicle, but then again, none of us are because of GM-am going to begin process with small claims court regarding all of these issues. Horrible vehicle and GM should be ashamed-no wonder I always bought non american made cars-shame on us for thinking GM would be good since it was made in usa.

- Callao, VA, USA

problem #15

Jun 092013

Outlook 6-cyl

  • 46,242 miles

A D V E R T I S E M E N T S

Service air bag warning light came on.

- Brighton, MI, USA

problem #14

Jul 132011

Outlook

  • 65,000 miles
I purchased a 2008 Saturn Outlook used at approximately 65,000 miles. The passenger air bag sensor had difficulties right off the bat. The GM service department looked at it and after glancing briefly at the computer monitor, it looked like the previous owner had many issues with the airbag sensor, too. They said it was probably something with where my son was sitting in the seat (17 year old boy). The sensor would go on and off intermittently. After some time, the air bag warning light came on. I took it to the dealership again a few months ago and they said I needed to replace the entire sensor for about $1,200. I was unable to do that (also thinking that it would fail again). So, we are driving around with what appears is no passenger side airbag. There have been various service bulletins for the airbag issue and numerous online complaints. I think that this warrants a recall.

- Santa Fe, NM, USA

problem #13

Apr 022012

Outlook

  • 72,000 miles
When a passenger is seating in the front seat, the air bag light indicator will say off instead of on.

- Evarts, KY, USA

problem #12

Sep 012012

Outlook 6-cyl

  • miles
I have had my the children in the car when the service stabilitrac warning came on causing jerking in heavy city traffic and wouldn't allow me to go. Had it towed and the mechanic said the entire timing component was bad, this was a Chevy dealership. Next I was traveling on a freeway with my children approaching an officer at the scene of a wreck my car revved very high and wouldn't shift anymore....not only with an officer at a accident but also reduced to one lane traffic due to construction. When this happened it nearly caused a collision. I had to attempt to coast to the side of the road. Mechanic said transmission needed to be rebuilt. I have spoke to Saturn and informed then of all my issues...evenafter transmission repairs my car continues to jerk and stall in traffic to the point I was almost T boned by a semi!! I have had my fill of my children at risk from a poorly built car! my passenger airbag won't even kick on and is having problems. All my problems started at 50,000 miles!! my sun roof was leading and I had water gushing down my pillars had to pay for that to be serviced as well!

- Columbus, OH, USA

problem #11

Dec 102012

Outlook

  • 99,000 miles
2008 Saturn Outlook, water leak through seal on dash. Shorted out fuse panel allowing the car to run with key turned off and losing function of passenger air bag control. Multiple complaints of this defect in the manufacturing of vehicle. Consumer cost $1300.

- Dayton, TN, USA

problem #10

Dec 022012

Outlook 6-cyl

  • 64,200 miles
Started up vehicle and "service air bag" indicator message and light came on.

- Tacoma, WA, USA

problem #9

Aug 012012

Outlook

  • miles
Service air bag indicator message keeps coming on and then going off while I am driving car.

- Reno, NV, USA

problem #8

Mar 012012

Outlook 6-cyl

  • 50,000 miles
The air bag warning light comes on intermittently when there is someone sitting in the passenger side front seat. The dealership informed me that the sensor has malfunctioned and I need to pay $1200 to replace it. At 3 years old and barely 50K the air bags not working on the passenger side is a big deal! there should be a recall for this.

- Gulfport, MS, USA

problem #7

Nov 082008

Outlook 6-cyl

  • 46,000 miles
The contact owns a 2008 Saturn Outlook. The contact stated that while driving at any speed the vehicle would lose power and downshift with an abnormal increase in rpms. The failure was experienced numerous times. The vehicle was taken to the dealer several times. The dealer updated the transmission module but the failure was not corrected. The vehicle continued to lose power with a significant loss of fuel mileage. The manufacturer was made aware of the failure. The failure mileage was 46,000 and the failure mileage was 50,000...updated 07/12/12 the consumer stated the sensor camshaft, cylinder head, battery, windshield wiper motor, air bag wiring harness, power steering rack and gear, front pads and rotors, gaskets for intake manifold, gasket for rear valve cover, right front strut, both strut mounts, engine mounts, left front stabilizer link, headlight harness, timing belt cover seal, exhaust stud, power steering pump, hose and clamp, all had to be replaced. Updated 10/02/12

- Danbury , CT, USA

problem #6

Apr 102012

Outlook

  • 72,000 miles
The contact owns a 2008 Saturn Outlook. The contact started the vehicle and noticed that the airbag warning light was illuminated. The vehicle was taken to the dealer where the contact was informed that the airbag module needed to be replaced. The vehicle was not repaired. The VIN was not available. The current and failure mileages were 72,000.

- Torence, CA, USA

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