NHTSA — Seat Belts Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,509 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Saturn Outlook seat belts / air bags problems

seat belts / air bags problem

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2008 Saturn Outlook Owner Comments

problem #6

Jul 012018

Outlook

  • miles

A D V E R T I S E M E N T S

There have not been any incident such as auto accidents. It just that my dash lights up stating to service my air bags. Also when stepping on my brake the seat belts don't seem to hold you. Saturn customers have complain about this on internet, so it is not a lone case. Saturn company went out of business. Who do I complain

- Santa Maria, CA, USA

problem #5

Jan 242017

Outlook

  • miles
Every time it rains my car get a large amount of water inside causing a musty smell and possible mold. I have to vacuum water from the battery area, in the trunk lift it up and vacuum out and leave it to dry out in sun when available. It causes my seat belts to become wet. The passenger side of the floor is wet as well as the back seat area floor. It cause the windows to continually fog up and the defroster doesn't work properly. When I press the gas there is a hesitant sometimes and I was told by a GM service tech that is the battery losing power causing that issue. This is ridiculous that we have been told more than once from the GM service techs that there is nothing that can be done and that corporate is aware of the issue. This is not only a safety issue but health as well. My family rides around in this car.

- Murrieta, CA, USA

problem #4

May 162014

Outlook 6-cyl

  • miles
My Outlook was involved in a front end accident. The airbags should have deployed but didn't. there was lots of smoke, smell and powder as if they had gone off but never did. This was after the supposed airbag recall had been fixed. I've had nothing but trouble with this vehicle in the 3 short months I have owned it!!

- Templeton, PA, USA

problem #3

Oct 122013

Outlook 6-cyl

  • 67,000 miles

A D V E R T I S E M E N T S

10/12/13 we had several inches of rain & the next morning I noticed the floor boards were wet. Again, the evening of 10/15 we had severe rain storms with flooding in our city. The next day when my mil & I got into vehicle the floor boards were soaked. When we put our seat belts on they too were wet. I took the vehicle to a body shop on 10/16 & have a statement that it would be a costly repair, mold was present & he stated it was not recommended that I drive it due to possible electrical problems. On 10/23 I picked the vehicle up from the body shop & noticed the mold on the headliner of the passenger side & driver side floorboard. I immediately called the dealership (covert Buick) where I purchased the vehicle & told them I would be bringing the vehicle to them first thing in the morning. 10/24 I attempted to start the vehicle & it would not start. I called the dealership & spoke to the service manager tom. He sent a tow truck out to bring the vehicle to the dealership. Prior to the tow truck arriving I cleaned out all my personal belongings & upon doing so I found that the third row cup holder had standing water in it & mold was growing in it also. Upon arriving to the dealership tom stated he "got me a loaner vehicle approved by [xxx], they usually don't do this" & told me I would "likely not hear from them until wed, 10/30 as they were very busy". I did not hear from tom until fri, 11/1 at 3pm. I returned his call at 5pm & he explained that they assessed my vehicle & it would cost me $1900 for repairs. "there were leaks found & water damage caused a short in the battery." I then explained that I did not feel this was something I should have to pay to get fixed as I had just purchased the vehicle from them. Asked him to escalate to his manager & get back to me. I received a call from tom 11/4 stating covert was not going to pay for the damage. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hutto, TX, USA

problem #2

Jun 192010

Outlook

  • 42,000 miles
The contact owns a 2008 Saturn Outlook. The contact stated that the front driver and passenger seat belts would not stay securely latched. The vehicle had not been inspected or repaired at the time of the complaint. The manufacturer did not provide any assistance. The failure mileage was approximately 42,000 and the current mileage was approximately 44,000.

- West Babylon, NY, USA

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problem #1

Apr 112008

Outlook

  • 2,056 miles
On April 11, 2008 at approximately 8:00 P.M. I stopped at costco (West homestead, pa) for fuel. My wife was in the passenger side front seat with the seat belt on and my son was in the 2nd row passenger side seat with the seat belt on. The engine of my 2008 Saturn Outlook AWD - xr was off. My son was watching a dvd on the Outlook's ceiling mounted player. He decided to change the dvd and depressed the release button on the seatbelt (located to his left). The buckle released and hit him in the left side of his head at which time my son pulled down on the section of the seatbelt coming from the B post ceiling to reattach the belt buckle at which time the seatbelt made a loop round his head and tightened around his throat. He immediately said to my wife, " mom, I think I have a problem here." She reached back and placed her hand between the seat belt and the front of his throat. There was only room for her to get her index, middle and ring finger in. My wife yelled " your son is stuck, we can't go yet." I walked around to the passenger side of the Outlook to see my wife holding the sealtbelt from getting tighter around my son's neck. I tried to pull down on the seat belt from the B post location, but the mechanism would not release the belt forward, only backwards into the housing (which would strangle my son). There was insufficient slack in the belt to permit me to side it over my son's head. I asked my wife to call onstar. She got a representative on the line who asked if we wanted her to call emergency responders. I told her that I was a firefighter certified in basic vehicle rescue and asked her to get a technical Saturn expert on the line who could instruct me how to release the seat belt. Onstar could not provide and expert. At that point my son started to panic. I had costco attendant, fred funaiock cut the seat belt at the floor level with scissors to release the belt from around my son's throat. Onstar incident #1111608558. Pictures taken.

- Pittsburgh, PA, USA

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