Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
109,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Saturn Outlook body / paint problems

body / paint problem

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2009 Saturn Outlook Owner Comments

problem #2

Jul 052014

Outlook 6-cyl

  • 108,000 miles


July 5, 2014: Previously we would smell the scent of water that had been there for a while, but there was no evidence of where it would come from. When we left our destination it was dry, but rain was in the forecast. It began to rain heavily as we continued to drive and suddenly, I felt water on my feet. By the time I checked the floor mat, it was heavily soaked and water was flowing from the bottom right side of the passenger seat. We had to make a stop on the way home while it was still raining. When we returned to the car the passenger floor mat was even more drenched. This is a safety concern because water that is undetected and that sits for a while leads to mold, which we found. This can lead to breathing issues, especially since the vehicle doors have to stay closed. I took pictures as evidence to support this issue. I have made this issue known to Saturn customer care.

- Houston, TX, USA

problem #1

Jul 102012


  • 110,000 miles
The contact owns a 2009 Saturn Outlook. The contact stated that the check engine light illuminated on the instrument panel and the vehicle would not accelerate over 30 mph. The vehicle was taken to an independent mechanic for diagnostics who advised that the drains in the pillars were clogged, causing a short in the fuse box. There was also mold and water under the front driver and passenger sides of the floorboard carpet. The mechanic stated the fuse box would have to be replaced and the wiring harness would have to be cleaned. The carpet would also need to be replaced. Prior to the failure, the contact noticed a strong fishy odor in the vehicle, which also stalled. The vehicle was taken to the dealer for diagnostics where the contact was advised that the vehicle was equipped with an incorrect battery. The battery was replaced. The contact stated the battery was the original battery when the vehicle was purchased. The VIN was not available. The vehicle was not repaired. The approximate failure mileage was 110,000.

- Fayetteville, NC, USA

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