Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
121,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Saturn Outlook brakes problems

brakes problem

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2009 Saturn Outlook Owner Comments

problem #1

Jun 052015


  • 121,000 miles


Vehicle was traveling on highway dry pavement when rain condition came on suddenly. The vehicle begin to loose control and steering was sloppy when turning into skid. The vehicle then slid sideways hitting a ditch head on, at which time front air bags for passenger and driver failed to deploy at high impact, the vehicle then rolled three times with crush zones on the side and side impact or curtain bags failed to deploy. The roof, the side(s), and front were all crush impacted and with out deployment of safety measures. Lastly the on-star service failed to notify of crash for emergency dispatch and service was active. The antenna does not appear to of been crushed, and system should of alerted after frontal impact and failed. Complaints were lodge with federal ftc against the dealership for failures to address recalls for safety equipment, (bags, seat belts, transmission etc) also state of Michigan sos division for automotive regulation (secretary of state) complaint was also filed when purchasing vehicle from dealership patsy lou of flint mi December 24th 2014. Occupants suffered spinal and neck injuries resulting fro roll over.

- Durand, MI, USA

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