NHTSA — Exterior Lighting Problems

2009 Saturn Outlook (Page 3 of 4)

10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
35,544 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Saturn Outlook lights problems

lights problem

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2009 Saturn Outlook Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #31

Feb 072011

Outlook 6-cyl

  • 52,707 miles

A D V E R T I S E M E N T S

My passenger headlight has been replaced 2 times on my 2009 Saturn Outlook since the warranty expired and I now am told there is a short in the harness-is this a recall item?

- Riverside, CA, USA

problem #30

Feb 182011

Outlook 6-cyl

  • 51,000 miles
The wiring in the headlight of the vehicle was completely fried. The headlight went out. I received a warning ticket from the police the same day the headlight went out. The headlight is not covered under any warranty even though it was the wiring that caused the headlight to fail. I have been told by the dealership that it will cost me around $700 for labor and parts to replace the headlight on a vehicle that is only 2 years old. The light went out because of an issue with the wiring. I have read online of many others that have the same issue. I think this needs to be recalled and that I should be reimbursed for any monies I am out of pocket for having to fix the headlight due to a manufacture wiring problem!

- Conway, AR, USA

problem #29

Feb 072011

Outlook

  • 45,600 miles
Right side headlight wiring came out of connector and melted connector head

- Minonk, IL, USA

problem #28

Jun 072010

Outlook 6-cyl

  • 37,000 miles

A D V E R T I S E M E N T S

I own a 09 Saturn Outlook, the drivers side headlight went out while driving. There was no accident but on looking into the matter it seems to be a common problem with the wiring harness for the headlight which I was quoted 700 dollars to fix with only 37000 miles on my car.this should not happen to a brand new car and if it is as common as it sounds there should be a recall to fix the issue at no expence to the owner. There is a tech.serv. Bullitin out by G.M. on the matter #09-08-42-004 if this holds true its an admittion to a reoccuring problem.

- Riverbank, CA, USA

problem #27

Jan 222011

Outlook

  • 39,000 miles
Passenger side low beam headlight goes out. Intermittent issue. It is a problem with the wiring harness.

- Southside, AL, USA

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problem #26

Oct 152010

Outlook 6-cyl

  • 23,000 miles
Had a problem with my drivers side headlight at about 23,000 miles. I took it in to be repaired and they had to replace the wiring harness. I have read of many similar complaints and I think GM should replace all of the harnesses on this vehicle.

- Flint, MI, USA

problem #25

Jan 062011

Outlook

  • miles

A D V E R T I S E M E N T S

I recently purchased a 2009 Saturn Outlook. I have had it for a little over 2 months and the passenger side low beam headlight went out. My husband and I purchased a replacement bulb and were finally able to get it changed only to discover that the harness was melted and the new bulb wouldn't work. I saw where quite a few other people have posted the same complaint. I don't know how likely it is that this could cause serious problems. It seems as though if something is causing enough heat to melt the harness that it could possibly generate enough heat to cause a fire.

- Jefferson, SC, USA

problem #24

Dec 102010

Outlook

  • miles
The front driver side headlight kept fizzing out. The underlying cause was a frayed and melted wiring harness that was not any good. There is no recall on it but Saturn is aware. Hopefully it won't happen again, but if it does I'm afraid there lies a potential for a fire.

- Stanley, NC, USA

problem #23

Dec 092010

Outlook

  • 42,000 miles
Low beam headlight connector burned. The burned connector keeps the contacts from making a connection. Light will not illuminate.

- Milwaukee, WI, USA

problem #22

Dec 032010

Outlook 6-cyl

  • 24,568 miles
Low beam headlights not working causing a safety hazard at night. Put in new bulb still not working. Wiring defective and melted. Could cause a fire hazard.

- Leesburg, VA, USA

problem #21

Nov 152010

Outlook 6-cyl

  • 41,005 miles

A D V E R T I S E M E N T S

1. daytime running lights automatically come on and stay on unless manually turned off by driver. 2. the wiring harness in which the headlight connects melts due to excessive heat causing the headlight to fail and the harness having to be replaced. 3. the repair at the dealer costs $250. This is a common issue with the Saturn Outlook due to poor design of wiring harness.

- Franklinville, NJ, USA

problem #20

Oct 012010

Outlook 6-cyl

  • 27,000 miles
Driver side low beam headlight went out. Replaced headlight but it did not fix the problem. Found an existing tsb that this could be a shorted wiring harness. Took it to the dealer and it was a shorted wiring harness. They replaced it and all worked fine. My complaint is that GM knows this is a problem and does not fix it. If it had been out of warranty, I would have had to pay for the repair. This type of problem could have caused a fire, # 1 safety problem. #2 safety problem is that now I was without a headlight and had to get it to a dealer to get it back. Not all of us live close to dealers, we are 50 miles from the nearest.

- Piney Point, MD, USA

problem #19

Oct 312010

Outlook 6-cyl

  • 46,352 miles
Second headlight went out on 2009 Saturn Outlook purchased August 2008. Both times the harness needed replaced. First time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. Both wiring harnesses were burnt out.

- Columbus, OH, USA

problem #18

Oct 182010

Outlook

  • 38,000 miles
Headlamp harness melted on both sides and causes headlamps to go out could also be a fire hazard.

- Salem, OR, USA

problem #17

Oct 232010

Outlook 6-cyl

  • 26,207 miles
We own a 2009 Saturn Outlook with 25000 miles on it. We have owned it for 14 months. When it was time for state inspection the passenger side low beam light went out. At the inspections place they had to replace the bulb to pass inspection. The mechanic found a completely burned out bulb socket. As it was Saturday and there wasn't a part readily available to replace the socket it had to be fixed temporarily. The mechanic said that the wiring harness was pinched against a metal bracket and over time had worn until it shorted out. I will be going to the dealership for a free replacement or will be seeking legal action against Saturn/gmac.

- New Bern, NC, USA

problem #16

Oct 202010

Outlook 6-cyl

  • miles
2009 Saturn Outlook headlight failure due to faulty wiring harness.

- Mesa, AZ, USA

problem #15

Oct 012010

Outlook

  • 47,000 miles
Saturn Outlook, 2009 model year. Passenger side headlight is not working, so I bought a new bulb and went to replace it. I found that the wiring harness is partially melted, and the connector that seats the bulb makes intermittent connection. Even the original bulb which I thought was bad will still work if the connector is manipulated (wiggled). I visited saturnoutlookforum.net and found that many owners have had the exact same problem. This needs to be addressed by GM as a recall or service issue, and melting in the wiring harness can cause an electrical short and possible fire in the engine compartment.

- Bunker Hill, IN, USA

problem #14

Sep 152010

Outlook

  • miles
2009 Saturn Outlook headlight wiring harnesses have melted on both the drivers and passengers side for the low beams, and the harness and light bulbs had to be replaced.

- Philipsburg, PA, USA

problem #13

Oct 022010

Outlook

  • 26,000 miles
Daytime running light, low beam headlight went out. Replaced bulb and light still didn't work. While reinstalling light flickered and I noticed there is a short within the harness.

- Catonsville, MD, USA

problem #12

May 102010

Outlook

  • 30,000 miles
Headlight harness melted.

- Ashland City, TN, USA

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