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NHTSA — Visibility Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
48,776 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Scion tC windows / windshield problems

windows / windshield problem

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2007 Scion tC Owner Comments

problem #7

May 202011

tC

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Scion Tc. The contact stated while driving approximately 60-65 mph, there was a loud noise which sounded like a gunshot; and then suddenly the sunroof exploded. The sunroof was closed when the failure occurred. The vehicle was not inspected or repaired. The manufacturer was not notified of the failure. The current and failure mileages were approximately 120,000.

- Catonsville, MD, USA

problem #6

Apr 142011

tC

  • 75,000 miles
I was driving to work at 6 am on an interstate going 65 mph. When I heard a large "boom" sound. I felt a large rush of air and glass began to fall on me. (it was sunny and approximately 40 degrees). My all of my windows, including the sunroof, were all closed at the time of this explosion. This sound was a result of my sunroof exploding from the inside out. I immediately pulled over and checked for debris, or anything that may of caused this to happen. I found nothing. There was no other drivers around me, and no overpass I drove under. When looking at the car from the outside, the (front) sunroof looked like a volcano, rising up from the car with jagged edges around it. There is no possible explanation of why this happened!! I noticed that many other complaints from Scion owners had the same occurrence with their sunroofs. I took the car to a certified Toyota dealer, and the service manager spent the day investigating the cause of this sudden explosion. All mechanisms associated with the sunroof were working properly and were not defected. After my experience and reading the experiences of other Scion owners, I am concerned of why this hasn't been addressed by Toyota or the NHTSA" the noise of this incident caused my to swerve and panic. It was a very scary situation and could've led to an accident, injury or death of myself and/or other motorists. Why was the glass not safety glass? what would cause this to happen to a sunroof with no apparent cause" I was very lucky that I nor anyone else was not injured from this occurrence. Please investigate this matter! thank you!

- Monaca, PA, USA

problem #5

Feb 172011

tC

  • 22,500 miles
I own a 2007 Scion Tc and I was driving at approximately 35 mph on a business district street in the city when I heard a loud gunshot-type sound and the sound of broken glass on the roof of my car. I pulled over at the next intersection and saw that the front section of the glass panoramic roof had shattered and some of the metal parts of the assembly were knocked out of place. The wind deflector was also in the up position and parts of that assembly looked to be possibly damaged as well, although the sunroof had been completely closed at the time. There did not seem to be an impact to the roof glass by any object, and upon inspection the shattered glass looked as if it had exploded upward and the edges of the glass had cracked and broken away as if under stress from the outer edges. Went to the dealer, they said they had never seen anything like this before. Manager (service or general, not sure) declares nothing they can do as the car is out of warranty: Purchased 4+ yrs ago but only 22,500 mi at time of incident. Car is not drivable with this damage so I filed a claim with my auto insurance, who declares this is not considered glass breakage (I.e. windshield) so I must pay $500 deductible toward $892 for repair and replacement. I feel this is either a design flaw or glass defect and constitutes a serious safety issue which should be corrected by the manufacturer as well as reimburse me and my insurance company for all repair costs (my deductible and the portion paid by my insurance company including the rental car while my car was out of service to me). Honestly, I would prefer if this were caused simply by impact with an object, because under these circumstances I don't know that will feel safe in this car any more or confident that it won't happen again, perhaps resulting in more serious damage or even injury. I have contacted the manufacturer directly with my concerns, waiting for a response.

- Tampa, FL, USA

problem #4

Nov 072010

tC

  • 58,345 miles

A D V E R T I S E M E N T S

Sunroof shattered while driving. The sunroof was in the open position with windows up. Smooth, paved road with no vehicles in front or behind that could have kicked up road debris. While examining the shattered sunroof, no marks were noticed that would indicate the sunroof being struck by a foreign object. The wind deflector shows no signs of any type of damage. Both the driver and 6-year old passenger received minor scrapes and cuts due to glass falling into the interior of the vehicle.

- Pensacola, FL, USA

problem #3

May 052009

tC

  • 25,946 miles
Shortly after returning home my 2007 Scion Tc sunroof shattered without warning while parked in my driveway. I called a policeman to take a look and discovered there was no sign of impact, only shattered around the edges and the wind deflector was in the up position even though I did not open the sunroof. The center started to bulge upward before cracking and falling into the interior. Car has less than 26,000 miles so I took pictures and took it to the dealer. Dealer would not cover the damage as warranty repair and suggested I go through insurance. Other owners having the same complaint and this safety issue needs to be addressed.

- Monrovia, CA, USA

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problem #2

Jan 162009

tC

  • 39,000 miles
While driving home on 1-16-09, my sunroof just exploded. I was driving about 45 mph, with no cars in front of me or behind me when I heard the loud explosion. I got out of the car and looked at my sunroof. All four corners were completely busted out. The middle was completely intact, but shattered throughout with no signs of impact. My sunroof deflector however was in the up position as if I was trying to open the sunroof. But that wasn't the case since it had been raining earlier in the day and it was 44 degrees out side and I was a mile away from home. I have an 100,000 mile warranty on the car and the dealership I took it to said I'm out of my warranty even though I show him my paper work. They said it is inlined with a rubber seal so that it couldn't just shatter. Looking on the internet at several message boards, I have read several complaints about the same issues.

- Waxahachie, TX, USA

problem #1

Apr 262007

tC 4-cyl

  • 640 miles
Windshield is cracking under normal circumstances.

- Canton, GA, USA

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