NHTSA — Seats Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
40,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Scion xB accessories - interior problems

accessories - interior problem

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2009 Scion xB Owner Comments

problem #2

Oct 102010

xB

  • 80,000 miles

A D V E R T I S E M E N T S

Scion Xb 2009 the driver seat has two wires poking out from the back seat. I have googled this issue and found others are experiencing the same thing. The two wires are very strong and cannot be pushed back into the seat. The two wires are also very very sharp. I have cut myself on it and my child have cut themselves on it. This very dangerous warrenty has expired but I feel that the seats should be recalled as they pose a huge danger to passengers. I have no idea how this would affect us if we did get into an accident. Could an impact cause this wires to come through and injure the passenger behind?

- Newhall, CA, USA

problem #1

Jun 262009

xB

  • 25 miles
1) defective product. 2) passenger seat (back rest) does not retract from reclined position to upright position. Passenger has to exit the vehicle and lift the back rest by hand to straighten it up. All 2009 Scion-Xbs have the same problem! 3) Toyota claims that is how they designed this car, and cannot (will not) do anything to remedy this problem! I have compared this year's model to earlier models and they all function normally. We have exchanged several E-mails and phone calls with Toyota/Scion customer representatives, and had car at the dealer, their response was the same its the design. My opinion is that is a defective product, since there is no other vehicle make and model with the same problem!

- Hudson, WI, USA

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