Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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NHTSA — Air Bags Problems


really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
47,420 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Scion xB seat belts / air bags problems

seat belts / air bags problem

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2009 Scion xB Owner Comments

problem #11

Aug 262016


  • miles


Takata recall. There is no part available to fix my car. I requested a loaner car and was told that the local dealership in orlando would take my 2009 Scion and park it in an "unguarded unfenced lot" with no protection from the extreme fl heat and weather. In addition, the dealership would not start or service the motor for approx. 6 months (when the part "might" be available). If the motor/car is damaged, the dealership told me that they are not liable fix it. If the car is stolen, they are also not liable! these are unacceptable conditions. Toyota is not authentically offering a solution to this life threatening recall. First, there is no part available to fix it! then, Toyota knows that the consumer will not take a loaner under the conditions that their personal vehicle will be kept under. It's a scam! we the consumer are forced to drive cars that have recalls that killed several people by metal projectiles slicing throats and causing head and brain injuries! why is Toyota getting away with this?

- Orlando, FL, USA

problem #10

May 012015


  • 95,000 miles
The contact owns a 2009 Scion Xb. The contact stated that the vehicle consumed oil prematurely; however, the manufacturer advised that the parts for the warranty repair were not available. The contact was placed on a waiting list for over one year. The contact added that NHTSA campaign number: 16V340000 (air bags) exceeded a reasonable amount of time for repair. The manufacturer stated that the parts were not available for repair. The contact had not experienced the air bag failure. The failure mileage was 95,000. VIN tool confirms parts not available.

- Houston, TX, USA

problem #9

Jul 112016


  • miles
The contact owns a 2009 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orange Park, FL, USA

problem #8

Jul 112016


  • 61,000 miles


Takata recall. Just received notice of takata recall, and according to Scion webpage, no remedy is available. Person I spoke to at Scion said replacement airbags are just now being manufactured, and no known date is available for replacement. In the meantime riders in the car are in danger.

- Roseville, CA, USA

problem #7

Mar 172009


  • miles
1. defective air bag inflators manufactured my takata were installed when the vehicle was manufactured. Nothing has happened yet, however, the stability of the the air bags is unpredictable and puts passengers at risk until it is corrected. The inflators may rupture due to propellant degradation occurring after long-term exposure to humidity and high temperature. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. 2. a power window master switch may melt. The electrical contacts are not protected by necessary lubricant which could lead to a short circuit and an increase the risk of fire.

- Keaau, HI, USA

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problem #6

Jul 222015


  • 99,000 miles
Had someone pull out in front of me when I was traveling. Unable to stop in time even after locking up the brakes. Was doing apprx. 42 mph hitting the truck, impact with both vehicles traveling apprx 25 yards into the ditch. My airbags did not deploy at all. None of the airbags. Luckily my seat belt did the job to protect me. Was escorted by ambulance to local hospital.

- Crossville, TN, USA

problem #5

Jan 202015

xB 4-cyl

  • 126,000 miles


Traveling North on I-75 in independence twp, mi South of ortonville rd at 10:55am in a snow storm, driver used the passing lane to overtake a slow moving vehicle in the center lane. Accelerating to 70mph, driver began to merge back into center lane but encountered a heavy buildup of slush between lanes and began to loose traction. Vehicle started to veer to the right. Driver removed foot from the accelerator and turned wheel slightly to the left to correct the skid but the electronic stability control engaged and the vehicle immediately entered into a rapid 360 degree spin to the right. No other vehicle was struck. Driver recovered from the spin momentarily and car was facing northbound between the center and right lanes but still veering to the right. The front wheels contacted dry pavement while the rear wheels were on wet pavement causing the vehicle to make a sharp right turn head on into the guard rail at 60 mph. The guard rail gave way and the front end of the vehicle sustained heavy damage. However the vehicle rebounded and remained in the road way, sliding sideways and eventually spinning another 270 degrees after again striking the guard rail. The initial high speed impact with guard rail appears to have ignited the sodium azide as evidenced by a gunpowder like odor in the vehicle however no airbags deployed. Additionally, the seatbelt while properly fastened did not retract and restrain the driver. The seatbelt extended all the way out and remained in this position. This made it difficult to control the vehicle and caused the driver to impact the steering wheel when the guardrail was struck. This resulted in injury to the right side of the rib cage, with possible hairline fractures to the ribs, torn muscles, and bruising of the liver. Driver's head also impacted the ceiling. Upon second guardrail impact, driver's left arm impacted the steering wheel.

- Auburn Hills, MI, USA

problem #4

Nov 152012


  • 59,000 miles
The contact owns a 2009 Scion Xb. The contact was driving 35 mph and crashed into another vehicle. The air bags failed to deploy. The contact mentioned that the seat belt also failed to restrain, causing her to impact her head on the steering wheel. The contact sustained a concussion, sprained neck and a bruise to the right heel. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who sent an engineer to further inspect the vehicle O determine what caused the failure. The vehicle was in the process of being repaired. The failure and current mileage was 59,000.

- Edmond, OK, USA

problem #3

Sep 112012

xB 4-cyl

  • 65,000 miles
Vehicle driven by daughter. 45 mph road. Two (2) vehicles in front of her. 1st vehicle made an abrupt right turn, causing vehicle #2 to abruptly decrease (braking) speed, which cause vehicle #3 (Scion) driver to react quickly and brake. During braking, all four (4) wheels locked and vehicle skidded straight forward. Angle of skid shows both wheels sides were straight with an approximate two (2) to three (3) degree angle offset to the right; may be due from curvature of the road. Both skid marks were completely solid and both tracks were in a straight line. Upon front end impact with vehicle #2 in front of the Scion, the following issues are of concern: 1. front driver and front passenger airbags did not deploy. Not know if impact (deceleration) was high enough to activate. However, visual inspection of vertical sensor support beams (both left and right) are significantly displaced and bent. 2. seat belt restraint system (front - driver and passenger): The seat belt restraint system appeared not to function as designed. According to the driver and passenger, both were wearing their seat belts. Upon impact, the driver's lower body propelled forward and her knees impacted the lower dash assembly. Additionally, her upper body was propelled forward, the seat belt did not lock, and then braced herself with hands and arms to prevent her head from striking the steering wheel. Additionally, the right front passenger experience the same propelling of lower and upper body with out the seat belt locking. He also had to brace himself from striking the dash. Called Scion corporation headquarters on 14 September and opened a new case; stating exactly was stated above. Thank you for what your Agency does and any assistance you can provide. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6.

- Enterprise, AL, USA

problem #2

Jul 062010

xB 4-cyl

  • 7,800 miles
The contact owns a 2009 Toyota Scion Xb. While the contact was driving approximately 40 to 45 mph, the opposing vehicle drove through a traffic light which caused a crash to occur. The contact sustained injury to the chest area and neck. A police report was filed. The air bags failed to deploy with the level of impact involved. The front driver side seat belt did not secure the driver during the crash. The vehicle was towed to a collision center to be repaired. An authorized dealer was notified of the failure and the technician stated that the air bags and seat belt functioned properly. The failure mileage was approximately 7,800. Updated 10/20/10 updated 10/21/10

- Redford, MI, USA

problem #1

Feb 082010


  • 8,820 miles
Air bags did not deploy on our 2009 Xb release series 6.0. one car was traveling at 45-50 miles and the Xb was going at about 15 miles per hour, no air bags deployed. Emergency personnel commented on why the air bags did not deploy.

- Irvine, CA, USA

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