Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,827 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Subaru Forester seat belts / air bags problems

seat belts / air bags problem

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2011 Subaru Forester Owner Comments

problem #9

Jun 012016

Forester

  • miles

A D V E R T I S E M E N T S

Takata recall. My Subaru dealer is telling me that the replacement parts / air bag is not available until end of year. They directed me to their 1-800 number but I keep on being place on hold and can't get thru. I have a family of 4 and it's been extremely inconvenient to not be able to have sit a front passenger. When will the parts be available" what are my rights as a vehicle owner? is there anyway to expedite the replacement"

- Emeryville, CA, USA

problem #8

Jul 252016

Forester

  • 44,000 miles
Takata recall no response from Subaru. I cannot have a front seat passanger-possible injury or death. What can I do?

- Riverside, CA, USA

problem #7

Jul 112016

Forester

  • miles
Takata recall. The contact owns a 2011 Subaru Forester. The contact received a recall notice for NHTSA campaign number: 16V358000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mckinney, TX, USA

problem #6

Jun 102016

Forester

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact received notification of NHTSA campaign numbers: 16V358000 (air bags) and 12V099000 (seat belts). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Camarillo, CA, USA

problem #5

Jul 222016

Forester

  • 26,000 miles
Takata recall. I was notified of this recall several weeks ago and told that the parts are not available. The notification told me not to use the front passenger seat until whenever the parts might become available (when" months? years"). meanwhile I cannot use the vehicle as intended as a 5 seat family car. Is this not a violation of implied warranty of merchantability? I want to use the car for the purpose for which is was sold and not be told that I have to stop using it for that purpose with no indication of when, if ever, this problem will be solved. Subaru needs to step up and get this taken care of.

- Des Moines, IA, USA

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problem #4

May 072012

Forester

  • miles
Takata recall. The contact owns a 2011 Subaru Forester. The contact received notification of NHTSA campaign numbers: 16V358000 (air bags) and 12V099000 (seat belts). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- San Francisco, CA, USA

problem #3

Aug 012016

Forester

  • miles

A D V E R T I S E M E N T S

Takata recall I received a recall notice from Subaru regarding my front passenger airbag. The notice included a note that the front passenger seat is unsafe for use until the airbag has been replaced. However, the notice also stated that no replacement parts are currently available. I have tried several times to reach Subaru 'corporate customer care' about this issue and am unable to reach any representative by phone. I have emailed the same office and, so far, have received no response. When I called the local authorized dealer from whom I purchased the car and was told they have no update on when replacement parts might be available but they anticipate it could be "a few months". in the meantime I have a car that is unsafe for normal use, and a manufacturer that is both unable to replace defective parts and seemingly unwilling to answer questions regarding the issue.

- Denver, CO, USA

problem #2

Mar 052016

Forester

  • 35,140 miles
Vehicles horn started alarming and would not shut off. Vehicle was moving through a parking lot when this happened. Passerby attempted to help the driver but was unable to do so. The car was shut off and the horn still sounded. A second person helped remove a fuse which finally stopped the horn. We then had to drive without a needed horn. A dealer was notified for repair. The repair, to our great surprise, required a new airbag installed as well as the airbag-horn switch. This repair was to be very expensive. Many calls were made including to our own dealer in the ne. All agreed to the repair diagnosis given. The airbag had to be truck shipped to our location, requiring an extended stay at a lodging. The actual repair was very speedy. To our grateful surprise, Subaru did not charge us for the replacement air-bag or horn-switch. There was at no time any car impact starting this whole event. The repair/replacement had to be done as we were in fl and had 1500 miles to travel...not viable with no horn or driver airbag. This was a 2011 Forester with low mileage.

- Warrensburg, NY, USA

problem #1

Dec 292012

Forester

  • 10,300 miles
Pulling out of a parking space at the cvs drug store, pine island rd and del prado blvd in cape coral fl., put the car into drive and the car accelerated on its on across the parking lot, hitting a parked car head on. My air bag deployed and my car hit the parked car so hard it drove it over a concrete barrier out of the lot. The damage to my car alone was $10,000. The other car was destroyed. I have had Subaru cars for 33 years. This Forester was my 8th Subaru. When the car accelerated, I was thrown back, my foot was not on the brake or gas pedal. The car kept running after the accident until I turned it off. State farm insurance sent a safety director over to check the car (after it was fixed), the body shop also had an inspector check the codes on the computer. I got rid of the car even though it had it have 11 months on the lease because I did not trust it.

- Cape Coral, FL, USA

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