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4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Subaru Forester accessories - exterior problems

accessories - exterior problem

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2013 Subaru Forester Owner Comments

problem #1

Feb 112015

Forester

  • 27,000 miles

A D V E R T I S E M E N T S

I was driving in heavy snow and using the heater for the windshield wipers, which is built into the windshield. The ice and slush continued to build on the wipers and I continued to use the heater. At one point, the snow had built up on the lower windshield and the heater was on. Suddenly, the windshield cracked all of the way across, above the heater and below the snow. The temperature difference must have caused this crack, as I was traveling only about 10 mph (as was everyone else) and no trucks or any type of vehicle in front of me that might have kicked up a stone. I took the car to Subaru and they said it was due a previous stone chip. I disagreed vehemently but they wouldn't replace the windshield. I have had to pay $325 to get it fixed. I feel this is something that is should be looked at. Perhaps the wiper heater shouldn't be activated when snow is on windshield. I do know that temperature difference is used in glass manufacturing to facilitate breaking at a certain point

- Wheaton, MD, USA

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