It was a 95F day, using my air conditioner and after pulling into my garage at home my driver's side rear window had an explosive failure causing glass to fly into and out of the car. The Subaru is a month old and had not had prior impacts to the window glass. I believe that improper tempering and improper window design/installation didn't allow for thermal expansion / contraction and led to the failure.

- Aurora, IL, USA

Hi, my wife has a new Subaru Impreza WRX (4000 miles). A few days ago while she was driving it, the driver?S side window completely shattered. Hers was the only car on the road at the time, and no vehicles had recently come by to kick up a stone. Subaru assumes something external shattered the window, so that we have to pay for the repair (about $500, which is our insurance deductible), but we?re wondering whether a structural defect could have caused the problem. I was wondering whether you had ever heard of a structural problem like this in general, and for Subaru in particular. Thank you.

- Holden, ME, USA