This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Subaru Impreza. The contact stated that while driving at an undisclosed speed, upon pressing the horn, he became aware that the horn was inoperable. The contact stated that the failure had previously been intermittent. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering roll connector. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 10V283000 (Steering) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.
Power steering comes on 20 minutes after I start the engine and drive a few miles. Has given me apt of close calls with hitting curbs or awkward turns. Try to find the part to replace it, but most websites say that my car has a good chance of being recalled. Took to a Subaru dealership they said it's not recalled. But nobody will fix or sell me parts due to 'recalls' precautions.
Partial loss of electronic power steering affecting ability to steer right. Car naturally pulls to the left (into oncoming traffic) due to power steering assist being stronger that direction. Dealer indicates there is a service bulletin for this issue (cracked eps gear box), so it is known. But there has not yet been a recall for this issue.
Hard left steering sudden loss of control to right while in motion 97K miles faulty rack and pinion mechanic verified 12/31/2018 860-774-4514 (ron-owner) consumer stated design defect.
- Brooklyn, CT, USA
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Dealer road tested vehicle and noted: "verified steering pulling to the left and steering wheel pulling. Tech followed recommended diagnostic tree. Tech found (steering) gearbox cracked."
The contact owns a 2012 Subaru Impreza. The contact stated that while trying to fuel the vehicle, the fuel vent was fractured and caused the fuel to leak out. The power steering warning light illuminated. The failure occurred continuously for months. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,500.
Car was driven to a grocery store and was parked for approx. 15 minutes. Upon starting the car and placing it in reverse, the steering wheel vibrated and the power steering ceased to function accompanied by an epas warning light displayed on the dash. The light extinguished after two restarts, but re-lit upon slight movement of the steering wheel with momentary vibration and loss of power assist. We drove the car.7 mile to the Subaru dealer with no power steering assist. A service adviser started the car minutes later and the steering functioned normally with no malfunction light displayed. The service adviser said it was not possible to look for a stored code to determine what the problem was. The ambient temperature was about 40 deg F. the car was very difficult to steer without power assist at lower speed.
A D V E R T I S E M E N T S
- Marquette, MI, USA