Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

NHTSA — Structure: Body: Tailgate: Hinge And Attachments Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Subaru Legacy body / paint problems

body / paint problem

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2003 Subaru Legacy Owner Comments

problem #1

May 012008


  • 58,000 miles


Broke tailgate window. Glass shop indicated dealer-only item. Dealer indicated no replacement windows existed in the United States. Dealer also indicated they already had another similar vehicle in their shop that had already been waiting 3 weeks for a window, and they had no idea when one would come in. Vehicle was less than 5 years old at time of incident. Forced to get used tailgate/window from junkyard. No new replacement windows existed in the United States, even though the window was the same on both Legacy wagons (like mine) and outback wagons, and was the same for at least several model years. In addition, the vehicle was even built in the U.S. window itself was not defective - problem was no available replacement parts.

- Arlington, VA, USA

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