This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head gasket failed on 1999 Subaru at 38,000. Car was maintained religiously. Subaru recall was never sent to me. I was told my car was the 'wrong phase engine' to be covered under warranty. Car had overheated 3 months earlier. Subaru flushed the system and added 'special coolant lubricant'. this was worthless. I was told it would cost $2000+, even though my family has purchased 4 Subaru's from the same dealer. After a lot of screaming and yelling, they replaced both gaskets, radiator, thermostat and water pump. I ended up paying $250. Dealer, (wakefield surbaru, wakefield MA.) helped convinced Subaru corporate to foot most of the expense. Later when Subaru oil filters failed (leaks) and after more screaming and yelling with this dealer ship, (after they said I was making up the leak problem) I've changed dealerships who has a more professional service center.
Head gasket failed at 125K miles. I spent $1725 getting the head gasket & cylinder bolts replaced. The head gasket is now failing again 9 mos & 12K miles later. I have always meticulously maintained this car.
Engine overheated after a 30-minute trip. Temp gauge read normal. Thermostat, water pump, radiator, head gasket all ok, but exhaust valves and cylinder walls damaged beyond repair.
- Putnam, CT, USA
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- Malden, MA, USA