10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,708 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Subaru Outback seat belts / air bags problems

seat belts / air bags problem

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2004 Subaru Outback Owner Comments (Page 1 of 2)

problem #24

Jan 132016

Outback

  • 162,000 miles

A D V E R T I S E M E N T S

I get cards, I call, I get letters, I call doesn't matter who sends them, you or Subaru dealer, telling me I need to have an airbag swapped out as being defective, and me telling you I do not have the car anymore, it was picked up by an auction house but it needed alot done to it so they may have scrapped it, I don't know. What I do know is this is the last you will hear from me about this car, and you can waste as many trees sending me notices. From now on they go in the trash, no more calls from me, and don't call me about it, the car was junked, period

- South Grafton, MA, USA

problem #23

Aug 242016

Outback

  • miles
Notification of airbag passenger front recall.

- Columbia, SC, USA

problem #22

Jun 012017

Outback

  • miles
2004 Suburban Outback. Consumer writes in regards to takata passenger side front airbag. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Nashville, TN, USA

problem #21

Oct 302017

Outback

  • miles

A D V E R T I S E M E N T S

Takata recall. Not able to get access to replacement airbag. On waitlists at 2 local Subaru dealers.

- Asheville, NC, USA

problem #20

Jul 012016

Outback

  • 184,000 miles
I received a recall notice on passenger side airbag in July 2016..I was told I would be informed by mail when parts were available for repair by my local Subaru dealer. It's 14 months later and I have not received any further notice. I do not believe this has been handled in a timely manner and still cannot have passengers in front seat.

- Saratoga Springs, NY, USA

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problem #19

Oct 022016

Outback

  • miles
Takata recall. Received notification from Subaru months ago and have they have still not contacted me to repair this problem. Since I was advised not to allow a passenger in front passenger seat, it makes it very difficult to use my vehicle.

- Bloomington, IN, USA

problem #18

Jul 012016

Outback

  • miles

A D V E R T I S E M E N T S

Takata recall. My complaint is that this recall is not being handled in a timely manner. I received my recall notice in July 2016, and am still waiting! it is extremely inconvenient not to be able to use the passenger seat. When will this be resolved?

- Highlands Ranch, CO, USA

problem #17

Jul 082016

Outback

  • 260,000 miles
Takata recall: I was notified in July 2016. I have not received any notification from Subaru or the dealer that the part has become available. I have called both Subaru and the dealer. I have waited three months, that is too long.

- Mebane, NC, USA

problem #16

Aug 012016

Outback 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2004 Subaru Outback. The contact received notification of NHTSA campaign number: 16V361000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/16/17 updated 08/31/2017

- Portland, OR, USA

problem #15

Oct 172016

Outback

  • miles
Takata recall. The contact owns a 2004 Subaru Outback. The contact received notification of NHTSA campaign number: 16V361000 (air bags). The part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Morgan, UT, USA

problem #14

Jul 012016

Outback

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Windsor, CA, USA

problem #13

Jul 222016

Outback

  • miles
Takata recall - I was notified of the recall in July of 2016. There has been no effort by the manufacturer to provide a remedy in the form of the replacement airbag. The recall notice stated I should not allow anyone to ride in the passenger seat until the recall work is complete. This is an unreasonable solution for a problem with a passenger vehicle as it prevents my use of the vehicle as designed and as purchased. The manufacturer must be required to commit to completing the recalls in a timely manner, such as 60 to 90 days.

- Richmond, VA, USA

problem #12

Aug 222016

Outback

  • miles
"takata recall" received a letter telling me the air bags are going to be replaced, "do not let passengers use the seat", no date for replacement, no parts in stock, does this absolve the company of any liability" cant take any trips with more than 2 passengers that would have to sit in the rear seats? what options are left for me to use my vehicle for taking my family anywhere??"

- West Allis, WI, USA

problem #11

Aug 292016

Outback

  • miles
Takata recall: Remedy not to drive car with passengers until replacement parts are available is one that has me wondering if I need to seriously consider getting rid of the car and get another that I can use. Can we be provided at least with some sort of estimation of 'when' parts are forecasted to be available?

- Fairfax, VA, USA

problem #10

Aug 032016

Outback

  • miles
V

- Anchorage, AK, USA

problem #9

Aug 012016

Outback

  • miles
Subaru has issued a recall on passenger airbags (NHTSA recall no. 16V-359). The parts are not available, there is no schedule of when they may be, and the vehicle owner is instructed to not allow passengers in the front seat. This is an unacceptable, unsafe solution. In addition, the website for information listed does not work. They are unable to remedy my vehicle in a reasonable amount of time.

- Albuquerque, NM, USA

problem #8

Jul 202015

Outback 4-cyl

  • 115,000 miles
I cannot determine if my vehicle is on the tikata airbag recall list. The dealer says it isn't. the NHTSA site says it is, the VIN shows it isn't specifically. My question is if the 2004 Outbacks are included in the recall or if the NHTSA info is wrong....please advise.....updated 10/02/15 updated 12/28/15

- Broadlands, VA, USA

problem #7

Apr 132015

Outback

  • 90,000 miles
The contact owns a 2004 Subaru Outback. While attempting to start the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Little Neck, NY, USA

problem #6

Nov 192014

Outback 4-cyl

  • 40,500 miles
My Subaru has the takata air bag and there has been no recall. Subaru has not responded to my request to replace this dangerous, defective air bag system.

- D, CO, USA

problem #5

Nov 062014

Outback 4-cyl

  • 85,000 miles
The National Highway Traffic Safety Administration web site reflects my vehicle identification number as one listed in the air bag recall alert. Checking with my dealer's service manager at goldstein Subaru, in albany, N.Y. and he assures me my vehicle is not subject to the recall. Last week I sent two E-mails to Subaru requesting clarification and have received no reply. Please let me know what in god's name is going on. I have had this car for 10 and 1/2 years and it is in very good shape. My wife will not sit in the front passengers seat until this is cleared up. '

- Mechanicville, NY, USA

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