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6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,538 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Subaru Outback suspension problems

suspension problem

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2011 Subaru Outback Owner Comments

problem #9

Sep 012015

Outback 6-cyl

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Subaru Outback. The contact stated that while drivign at low speeds, a divot was encountered and control of the vehicle was lost. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the links needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was then taken again to the independent mechanic where it was diagnosed that the struts and support bearings needed to be replaced. The vehicle was repaired however the failure recurred. The contact stated that upon individual inspection they found the strut and support bearing was not the correct size for the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. VIN was not provided. Updated 11/01/16

- Oakland Park, FL, USA

problem #8

Jul 082014

Outback

  • 45,000 miles
Subaru Outback vibrates in steering wheel and seats at speeds from 60 to above. There is a service bulletin which states the steering column and steering wheel gets replaced. Have not found any information that this rectifies the issue or that it makes the car any more safe or pleasant to drive. Postings suggest that this repair does not improve the issue.

- Tucson, AZ, USA

problem #7

Nov 012012

Outback 4-cyl

  • miles
2011 Subaru Outback. Consumer writes in regards to excessive front end vibration. The consumer stated he had all four tires rotated and balanced, but the front end vibration continued. The front end was aligned, but the problem persisted. At the recommendation of the dealer, the consumer purchased four new tires, but to no avail.

- Lakewood, NJ, USA

problem #6

Aug 012011

Outback 4-cyl

  • 10,500 miles

A D V E R T I S E M E N T S

Even after all the soa (Subaru of America) "fixes" / service bulletins I still have a vibration issues at highway speeds, feel it in the seat and in steering wheel. It gets worse at highway speeds if your going around a curve on it tends to get worse. Even after through the curve.. also noted it doesn't matter weather conditions hot, cold raining or dry.

- Randolph, NJ, USA

problem #5

Nov 012010

Outback 4-cyl

  • 4,000 miles
My 2011 Outback is unstable at high speed on the highway. It tends to wander and has a difficult time keeping straight at 70+ mph. This is particularly noticeable when driving long distance. Constant adjustments are necessary at 70+ mph to keep the vehicle in a straight line. I noticed this soon after taking possession of the vehicle and driving on the highway at speed 70+ mph on a 65-68 miles trip to work. I ignored the situation thinking it is normal until the vehicle almost wander into a big rig truck in the next lane during a lane passing in October 2011. Subaru dealer has already performed an alignment in Nov 2011 which helped for about 2 weeks, but the wandering issue appears again. I took the vehicle back to the dealer again in Dec 2011, but the technician said the alignment was within in spec and did not notice this issue. I can't say for sure if this is a defect or if the vehicle was just design as-is. However, I drive with "white knuckles" at speed 70+ and feel this vehicle may not be safe to keep long term.

- West Lafayette, IN, USA

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problem #4

Jul 132011

Outback 4-cyl

  • 8,100 miles
Vehicle vibration - after about 8K miles a vibration started in the seat and steering. Tires were rebalanced using a road force balancing machine. Then the vibration would come and go even at set speeds. But would get worse going around turns at highway speeds. Dealership did a "fix" which didn't change anything. No matter the load in the car 5 people in the car or empty vibration comes and go. They say the issue was fixed in 2012 models had a loaner while car was in for the 2 day fix. Same vibration issue as I had. The only good thing about this fix. My rear tires are wearing better then they were before it. The outside of my tires were wearing funny even when the alignment was within spec.

- Randolph, NJ, USA

problem #3

May 152011

Outback

  • 3,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Subaru Outback. The contact stated that while driving 45 mph the steering wheel would shake and vibrate. The vehicle would also respond late to turns in the steering wheel. The vehicle was taken to an authorized dealer where the steering column and various suspension components were replaced. The failures continued. The failure mileage was 3,000.

- Westminster, MA, USA

problem #2

Jul 102010

Outback 4-cyl

  • 1,200 miles
Purchased my 2011 Outback in July if last year. I have taken it to the dealer on several occasions due to a vibration in the steering and thumping in the tires...almost like there was flat spots in the tires. They first told me it was flat spots and it may take up to 3000 miles before it would quit, however it never did and got worse. I took it back 2 more times and they finally did a force balance and put a vibration kit on the steering. My steering wheel does not vibrate/shimmy any longer, however the rest of the car still does. They had to replace 2 of the tires after several force balances. I have told them that the car still has the thumping...you can"T hear it, but you feel it, and the vibration is still there. You don't notice it as much at a lower speed, but when your speed increases you sure can. They are telling me there is nothing else they can do. How is that? it was a brand new car, and I called them and let them know of the problem right off. They have tried to fix the problem, but it's still there. This is a $30,000 vehicle, and is a lemon. I need to know what I can do. I know it's been almost a year, but as I said every time I mention it at my oil changes they tell me there is nothing more I can do. I have listed my personal information below. Any information or suggestions would be greatly appreciated. [xxx]- car is in my husband name [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Norton, VA, USA

problem #1

Sep 162010

Outback

  • 40 miles
Test drove 2011 Subaru Outback 3.6R before purchase and vehicle had front end shake at freeway speed of 70 mph or so. As result did not buy.

- La Canada , CA, USA

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