10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2015 Subaru Outback Owner Comments (Page 2 of 7)

« Read the previous 20 complaints

problem #109

Feb 052020

Outback

  • 75,000 miles

A D V E R T I S E M E N T S

Large crack in windshield on passenger side extending over 15 inches across. Subaru dealer says it's not covered under the extended warranty. They say it was caused by a microscopic size chip. Reporting because I see online that this is a very common occurrence with this make and year. Just came down one morning and the huge crack was there. Car was stationary in lot. No signs of vandalism. No evident chips before crack appeared.

- Valley View, OH, USA

problem #108

Jan 012020

Outback

  • 90,000 miles
Under normal stress - a crack appeared in the middle of the windshield starting at the base and began to spread upward and outward from there.

- Hanover Park, IL, USA

problem #107

Sep 152019

Outback

  • 67,405 miles
A crack appeared at the base of the passenger side windshield. Grew to about a foot and a half. It seems theres been a lawsuit filed against Subaru in regards to windshield, but no recall has been made. Very sad to hear that about Subaru. Because I've been very happy with my Subaru until now

- Pomona, CA, USA

problem #106

Mar 062018

Outback

  • 62,000 miles

A D V E R T I S E M E N T S

Windshield glass randomly and significantly cracked without impact of any kind.

- Topeka, KS, USA

problem #105

Aug 032019

Outback

  • 10 miles
Windshield started to split in lower wiper resting area after no apparent impact. Vehicle was in motion at moderate speed in a residential area. Split continued to increase in size over the following 3 days. Correct length approximately 12 inches.

- Portage, MI, USA

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problem #104

Aug 042019

Outback

  • 44,200 miles
Driving 45mp, temperature, 75, no cars in front of me or on the sides or oncoming, the bottom of the window popped on the passenger side in the black wiper/ defroster area. A crack developed running up and to the drivers side, about a foot long at the time of writing this complaint

- Silverdale, WA, USA

problem #103

Jul 082019

Outback

  • 56,000 miles

A D V E R T I S E M E N T S

Windshield spontaneously cracked while driving on the highway.

- Lodi, CA, USA

problem #102

Jun 122019

Outback

  • 41,500 miles
Windsheild cracked for no appearant reason. There are many accounts of this problem online.vehicle was sitting in driveway not moving when crack occurred..in short time crack ran out 1 1/2 feet. Had windsheild replaced on 06/18/19

- Mountain Home, ID, USA

problem #101

May 232019

Outback

  • 25,000 miles
Hello, my windshield broke about 6 months after purchasing the vehicle. I don't know how or why. It was just broken one morning when I went out to my car. I figured a rock or something hit it. There was no recall at the time and so I had it replaced with a oem windshield. My second windshield just broke a couple of weeks ago while changing my wipers you can see where the ceramic wiper heater delaminated inside of the windshield. It turned bright red. I have owned alot of cars and never seen a windshield that is so fragile. I have changed many, many wiper blades and I know what a quality windshield is. I set the wiper blade holder down on the windshield gently and it cracked, the crack grew across the windshield in a day or so. Ridiculous. These windshields run about 500 bucks and should be better quality. I also have electrical problems where my car clock will not set... currently. It took them 3 years to figure out the steering retaining pin was broken even though I was complaining about it since I bought the car. The rear gate stopped opening and they had to replace the struts on a 3 year old car. There is something wrong with the front end but my dealer said "wait until it gets worse" can you believe that? thanks,

- Long Beach, CA, USA

problem #100

Feb 122019

Outback

  • 63,000 miles
While parked outside in the driveway during winter, a crack appeared at the very bottom of the windshield on the passenger side. Nothing knowingly hit the windshield, and I see and feel no kind of impact point. The crack extended upward and then spread toward the driver's side over the next few days. I have contacted a Subaru dealer asking them what Subaru's policy is regarding windshield replacements on 2015 Outbacks. I am waiting for their reply.

- Cortland, IL, USA

problem #99

Feb 012019

Outback

  • 51,500 miles

A D V E R T I S E M E N T S

Windshield cracked from base of windshield runs through heating element and wiper area. Does not appear to be caused by pebble impact or possibly extremely minor one and spread immediately

- Carlsbad, CA, USA

problem #98

Aug 182018

Outback

  • 70,000 miles
We came out to find a 6-8 inch crack line emanating from the top right passenger side one morning. We drove it 5 miles after that and when we came out it had travelled at a 45 degree angle towards the middle of the windshields driver side. By the time we got home it had moved halfway through the glass and ended in a "J" at the middle of the windshield. This will be my third windshield replacement! the first was a recall. The second replacement was from the teeniest ping from a car on the freeway and now this is the third replacement! this is my first Subaru. We have always bought Toyota in the past. I remember one incident on the freeway from a truck hitting the rav 4 and it was an isolated hole that we could have filled, not replaced! do I really have to have a new windshield every year?! this is ridiculous. I E-mailed Subaru three days ago and have had no response.

- Grosse Pointe Park, MI, USA

problem #97

Jul 222018

Outback

  • 60,200 miles
Car was stationary and cracked from bottom to form 8 in L shape same as the last time the windshield was replaced 3 years prior

- Boise, ID, USA

problem #96

Jun 182018

Outback

  • 46,000 miles
In June of 2018 our front windshield developed a crack across the top driver side, there is no evidence of any sort of impact to the windshield and the crack spread across the entire windshield over a number of day. Subaru rejected our warantee claim because the crack was in the wrong location.

- South Easton, MA, USA

problem #95

Feb 162018

Outback

  • miles
Windshield cracked by the rear view mirror'it started in the black section alongside the mirror and came down and made a J and reverse J patten onto drivers side and passenger side at eye level. I took the car to the Subaru dealer and they determined there was no impact point but refused to cover it under the extended warranty because it did not crack in the windshield wiper area. Windshield was never hit by rock or other debris and there is no apparent reason for it to crack like it did. The crack appeared when the car was parked in my garage. Appears to be a defect in the Subaru carlex windshields. I found found several comments online describing this same cracking pattern.

- San Jose, CA, USA

problem #94

Oct 042017

Outback

  • 35,000 miles
2 years, 35000 miles into owning new 2015 Outback, my windshield developed an 8 inch long crack originating from the bottom driver's side. This appeared while parked outside my workplace, with no known windshield impacts driving. Consequently, I replaced the windshield using safelite, matching the windshield type via VIN. Only 2 months after replacement, another crack developed originating from the bottom passenger side edge, and quickly spread 3/4 of the way across the bottom. Again, no impacts were witnessed to the windshield while driving. I have no confidence in replacing the windshield again, as it likely will crack in the same manner sooner or later.

- Fredericksburg, VA, USA

problem #93

Mar 082017

Outback

  • 14,000 miles
Large crack in windshield without any impact. Starts at the bottom middle of the car and branches out in both directions.

- West Linn, OR, USA

problem #92

Jun 012017

Outback 6-cyl

  • miles
There is a crack in the windshield that showed up about 5 months and has increased in size. Before brining it to the dealer (napoleon Subaru in schaumburg, il), I had the vehicle checked by a local mechanic and was told the crack was due to the faulty windshield and not because of any impact. There has been no impact to the windshield to my knowledge and yet the crack appeared and has spread. Subaru dealer said that the crack may have been caused by an impact but again I don't recollect any impact that could cause this. The Subaru dealer said he did his pen point check and the crack was not caused by Subaru's fault. What the Subaru dealer told me about the pen point check makes no sense to me especially as there has been no impact to my windshield. I am very disappointed that Subaru and the dealer are lying about the faulty windshield and are refusing to replace it (which I am assuming is also a faulty oem part). I have owned several cars before and I've never had this issue before. I repeat, never before on any car, especially a new car. I checked with a local mechanic and again, was told this was likely caused by faulty windshield. Either to avoid admitting fault or to avoid paying for a recall for this item or for avoiding liability in a lawsuit, I don't know but I feel like Subaru is deliberately lying or misrepresenting the facts about it. I don't know what I should expect from writing this complaint but I am writing because I am extremely disappointed with this. We were considering a Subaru forrester for next year but I am not going to do that now given how badly Subaru is treating me on this fault of theirs. I suspect Subaru will not do the right thing despite it being Subaru's fault at putting in a bad windshield and instead push the cost to the car buyers. I can be reached on the cell at [xxx]. thanks. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hawthorn Woods, IL, USA

problem #91

Jun 222015

Outback 4-cyl

  • 35,000 miles
The contact owns a 2015 Subaru Outback. The contact stated that the screen on the radio created a blinding glare from the sunlight. As a result, the contact stated they were almost involved in a collision with a pedestrian due to the glare. The was taken to ramsey Subaru where they diagnosed there was no issue with the vehicle. The manufacturer was not notified of the failure. The failure mileage was 35,000. Updated 08/24/17 the consumer stated the manufacturer was unable to be reached. Updated 9/22/2017

- New Virginia, IA, USA

problem #90

Jan 122017

Outback

  • 32,000 miles
Defective/delicate windshield. Driving at 65mph on smooth highway in rain. Put defrosters on. Windshield crack on drivers side about 12" from bottom. Runs to about 2' before stopping. Closeup inspection reveals no missing material or chip indicative of impact.

- San Jose, CA, USA

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