2016 Subaru Outback miscellaneous NHTSA complaints: Unknown Or Other

NHTSA — Unknown Or Other Problems

7.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,745 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Subaru Outback miscellaneous problems

miscellaneous problem

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2016 Subaru Outback Owner Comments

problem #11

May 012016

Outback

  • 15,000 miles

A D V E R T I S E M E N T S

The car after 6 months has been making an intermittent rattle noise that I brought into Subaru to investigate. I share the video but they stated they need to recreate the noise to know what was wrong. After several months, they finally heard the noise and without testing stated the evaporator pump needed to be replaced. After replacing the pump the issue was still there. I then pushed the issue further and Subaru America only recommended that I bring the car to another dealership. I did this where they planed to drive the car to and from their top mechanics home hooked up to the diagnostic Subaru computer. When we picked the car up with no resolve, they only drove the car for 1 mile which means it never when between milford, ct to monroe, ct. At this point my family is poised to lose thousands of dollars on a brand new car that does not meet the lemon law in my state and has no resolve for a noise that wakes up my 14 month son who is a sound sleeper. The noise is extremely loud that people can hear the noise when occurring when inside their homes as I pull up. The last dealership advisor told me Subaru knew of a similar case where the computer was defected and had to exchange the matter but in my case they did not recommend this and when I asked why to the service manager, he denied what the advisors told me from the notes. I feel Subaru had deceived me and is trying to cover something up as I do not feel confided that the emissions or other mechanics systems are working properly despite Subaru stating everything is normal.

- Wallingford, CT, USA

problem #10

Nov 272016

Outback

  • 8,000 miles
3rd occurrence: While driving on a state highway, vehicle jerked, all warning lights came on and vehicle lost movement with resistance. Towed to dealer.

- Island Heights, NJ, USA

problem #9

Oct 312016

Outback

  • 7,200 miles
Less than 1 week later, 2nd occurrence: While driving on interstate, all warning lights came on and vehicle suddenly lost forward movement. Vehicle was running but not engaging enough to propel vehicle. Towed to dealer, dealer repaired Pilot pin in transmission.

- Island Heights, NJ, USA

problem #8

Oct 232016

Outback

  • 7,000 miles

A D V E R T I S E M E N T S

1st occurrence: While driving on a county road, all warning lights came on. Brought vehicle back to dealer, dealer replaced the transmission.

- Island Heights, NJ, USA

problem #7

Sep 022016

Outback

  • 1,800 miles
Vehicle warning lights in passenger side mirror do not activate for semi-trucks with trailers, but do activate for cars and light trucks. I tried during a 40 km. Trip on a four lane interstate highway. If passed a car or light duty truck then the light notified me that there was a vehicle in the blind spot, but if I passed a tractor-trailer unit it did not pick it up and the lights did not come on. I repeated my small experiment for 40 km. And every time was the same. I think that the tractor trailer would do a lot more damage that a small car.

- Woodstock, Ontario Canada, FL, USA

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problem #6

Jul 142016

Outback

  • 472 miles
Have 2016 Outback built on June 15,2016. Windshield cracked at 750 km. Mark. Traveling on paved road and no know stones hit windshield. Paid for through insurance company with a $300 deductible. Now read of all the other windshield problems. Crack started in black area just above passenger side wiper.

- Woodstock, FL, USA

problem #5

Jun 282016

Outback

  • 4,200 miles

A D V E R T I S E M E N T S

It is possible to inadvertently stop the car's engine when parking and transmission put in neutral. There is no visible or audible warning to alert driver to shift transmission to "park" position or and/or engage emergency brake before stopping engine and exiting the vehicle. If car is on a slope when in "neutral", it is possible to exit the car and find the car starting to roll away.I believe there should be something to prevent this, or at least actively alert the driver of the danger, and need to put in "park", before leaving car. I have had some instances of this happening, but always managed to notice it before the car moved away. I am wary of the risk.

- Vienna, VA, USA

problem #4

May 272016

Outback

  • 13,000 miles
We purchased a 2016 Subaru Outback 3.6, fully-loaded with every bell and whistle regarding safety, comfort, and convenience in the middle of December 2015. The Subaru starlink infotainment system's technology froze causing the clock to freeze at 10:37am as well as the navigation system (no voice commands either.) the multi-touch interface not only lost functionality across the board, but it affected the message display between the tach and speedometer, as well as the touch screen options disappearing from the screen, the map would not display, you would press the audio button and after about 30 seconds, the audio screen would automatically enter split-screen mode with the navigation system. When trying to exit split-screen, the system would not respond. If I shut the radio off by the button, the system would not shut down. The radio would say, "audio off - touch here to go to source screen", however the system wouldn't shut down. The system would stay on split screen with the map, only the map would disappear. I videotaped what was happening, called starlink, Subaru of America, and the dealer, who has been awesome so far, and was told they know of one other vehicle with this situation. Subaru of America said to shut the vehicle off and "reboot" the system to see if that would help because it did in another instance, although not totally correcting the problem and only addressing the gps freeze. There are a couple of tsbs (technical service bulletins) on the radio, however none applied to the symptoms being displayed by my vehicle. Waiting on Subaru of America to address this and a roof rail issue. Dealer believes there will be many more of these complaints about the Subaru starlink infotainment system's technology. Regarding the roof rails, they do not sit flush to the roof. Dealer replaced left side already and still happening, so Subaru has to address it now.

- Ashland, MO, USA

problem #3

May 022016

Outback

  • miles
I took my 2016 Outback in to a dealer primarily because the passenger side blind spot detection was not functioning properly, acknowledging that it did work at times. I took in written documentation in the form of recorded occurrences of it malfunctioning, based on three trips on interstate highways totaling more than 150 miles. The documentation listed the type of highway, speed, miles driven, weather conditions (coulds, sun, rain, etc), vehicle cleanliness and the number of successful detections of other vehicles in the blind spot as well as the number of detections missed. It worked correctly well less than 50% of the time on each of the three trips. Detection on the driver's side seems to be fine. On two of the trips I had a second vehicle that I own follow me directly. That vehicle also has blind spot detection. While the Outback failed to detect more than 50% of the time, the other vehicle never failed to detect on either trip. The dealer I took the car to said they checked it out and it seemed to work fine. I considered that an insult to my intelligence. Further, through research on the web I can tell that at least several other Outback owners have experienced the exact same problem with detection on the passenger side of the vehicle. I believe that a safety system that is that unreliable presents more of a danger to the driver than not having one at all. While I understand from reading the owner's manual it can¿T be expected to be 100% accurate all the time, a detection rate that is consistently less than 50% is very poor performance. The vehicle cost more than $37,000. I paid for the accessory, and it should work.

- Richmond, OH, USA

problem #2

Feb 252016

Outback

  • 5,400 miles
Crack in windshield had cracks appear in windshield on 2 separate days in Jan. 2016. Had the windshield replaced in mid Jan by Subaru dealer. On Feb 25 while driving on I-95 in ga. Another crack appeared in new windshield with no apparent cause. We were driving about 70 mph at about 70 mph

- Wildwood, NJ, USA

problem #1

Jan 012016

Outback

  • 1,120 miles
2016 Subaru Outback while driving car on I-95, noticed 4-4 in. Crack in lower driver side windshield, after investigating noticed small pit size of pencil point where the crack started. Crack kept growing. Next day continued my trip on I-95, about 3 hrs later another crack appeared in the upper center of the windshield, after investigating noticed small pit the size of pencil point where the crack started. Same as first crack I did not notice any debris hitting the windshield. I researched on the internet and found numerous similar incidents with Subaru Outbacks. I believe this is a major safety issue with the glass in the windshield

- Wildwood Crest, NJ, USA

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