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NHTSA — Seats: Front Assembly: Head Restraint Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Suzuki Grand Vitara accessories - interior problems

accessories - interior problem

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2011 Suzuki Grand Vitara Owner Comments

problem #1

Jul 172011

Grand Vitara

  • 0 miles


I recently purchased a 2011 Suzuki Grand vitara. After purchasing the vehicle I realized that the rear head restraints folded forward (to allow for ease of viewing through the rear of the vehicle by the driver). These head restraints do not lock up and fold over very easily. It is likely that if the vehicle stopped suddenly or strike something from behind that these head restraints would fold forward. When forward these restraints rest at the base of my neck at about the C1-C2 junction. This location is the most common source of severe spinal damage and paralysis when injured. While I am hopeful that noone has been injured yet, I am not pleased with Suzuki's response which was essentially that the NHTSA tested the vehicle and passed so it must be safe. I cannot believe that this head restraint was a party to any direct impact crash testing with rear occupants (wither with or without the restraint in the down position. My hope is that it is tested to determine its safety before some one's life is forever altered. This needs to be recalled immediately in my opinion. As for my Grand vitara. I have removed my head restraints and would rather risk whiplash than paralysis.

- Wheelock, VT, USA

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