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NHTSA — Seats Problems

2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,448 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Suzuki XL7 accessories - interior problems

accessories - interior problem

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2007 Suzuki XL7 Owner Comments

problem #4

Jan 012014

XL7

  • miles

A D V E R T I S E M E N T S

The airbag would not turn on regardless of the weight in the passenger seat. When inquired with dealer, we were told there wasn't enough weight even though it ranged from 120- 250. Then the air bag indicator came on and the air bag on/off passenger light is always on off, the airbag on/off light never goes on. Now the dealer is telling us we need to replace the pad in the passenger seat...probably, they can't be certain until it's been changed at a fee of $800. This seems to be a constant issue for this vehicle and the plant that it was made in. The XL7 and other GM cars with same body frame have the same problem except the XL7 is not being recalled. Why not" I fear it's because the XL7 has had a smaller production than other GM cars and now with Suzuki no longer in production, we owners have no one to investigate and initiate a recall - isn't this where/when the government should be stepping up" this cannot be meeting mandatory safety standards. My research shows these vehicles were effected in addition to the XL7:GMC/acadia 2007, Saturn/outlook 2007 manufacturer: General Motors Corp. NHTSA campaign id number: 07V062000 mfg's report date: February 21, 2007 component: Air bags: Frontal: Sensor/control module summary: On certain vehicles, the sensing and diagnostic module (SDM), which controls the function of front air bags, may not operate properly. As a result, the front air bags may fail to deploy in a frontal crash. Also, the air bag warning lamp on the instrument panel may fail to provide warning that the system is inoperative. Consequence: N the event of a crash, this condition could increase the risk of injury to occupants in the front seat. Remedy: Dealers will reprogram the SDM computer module. Why is the XL7 not included in this recall/ repair/ reprogram?

- Auburn, ME, USA

problem #3

Feb 282014

XL7

  • 121,897 miles
I own a 2007 Suzuki XL7 the service airbag light came on and after spending a good sum of money to find out why by a local certified mechanic I was told that the passenger seat sensor was bad "?" I called the local dealer and was told that the connector was under recall and the seat sensor had alot of bulletins to bring it up and they should handle it leaving the vehicle with them I waited for the call they called the afternoon and said it would be $1056 for a new bottom seat and the airbag would not work.so at this point Suzuki and its partner GM would be responsible for yet more injuries and possible deaths for failing to recall the passenger seat sensor !!!! showing once more just like the ignition switch that money it cost for recalls is more important that human injuries and lives !!! as well as customer loyalty.... I my self have done simple searches and found more than a few outside of this NHTSA site and the dealer are aware of the problem with out having to research so much so that they knew what I was talking about at the first mention of it.... come on this is a airbag issue not a broken door handle or a rattle this is serious !!!

- Hendersonville, NC, USA

problem #2

Feb 282014

XL7

  • 121,897 miles
I own a 2007 Suzuki XL7 the service airbag light came on and after spending a good sum of money to find out why by a local certified mechanic I was told that the passenger seat sensor was bad "?" I called the local dealer and was told that the connector was under recall and the seat sensor had alot of bulletins to bring it up and they should handle it leaving the vehicle with them I waited for the call they called the afternoon and said it would be $1056 for a new bottom seat and the airbag would not work.so at this point Suzuki and its partner GM would be responsible for yet more injuries and possible deaths for failing to recall the passenger seat sensor !!!! showing once more just like the ignition switch that money it cost for recalls is more important that human injuries and lives !!! as well as customer loyalty.... I my self have done simple searches and found more than a few outside of this NHTSA site and the dealer are aware of the problem with out having to research so much so that they knew what I was talking about at the first mention of it.... come on this is a airbag issue not a broken door handle or a rattle this is serious !!!

- Hendersonville, NC, USA

problem #1

Jun 282009

XL7

  • 14,000 miles
I recently purchased a 2007 Suzuki XL7 and at first I didn't notice that there was a problem with getting into the 3rd row because we didn't have a need to seat back there. But one day as I tried to recline the 2nd row seat to get to the 3rd row seating, the seat which is supposed to recline would not work. No matter how much I tried to pull on the lever that's supposed to release the seat it still wouldn't work. After lots of pushing on the seat and punching on it for about 5 mins., it finally reclined and my child was able to get to the 3rd row. After our trip, I tried to recline the seat so my child could get out but it was stuck again. There was no way that my child was able to get out of the 3rd row and because she's a teenager, there was no way she could climb over the seat in front of her or over the 3rd row seat to get out from the trunk. I thought there was a glitch with the seat and called the dealer to have it looked at. After which time the dealer called me back and said that the model has a tendency to do that. The dealer suggested that if it does happen again to just keep pulling and pushing on the recliner seat and it will eventually work. On numerous occasions it did the same thing. It has gotten to the point where we don't even sit back there for fear that the passenger will become trap. So, this is a concern to me because in case of an emergency there is no way that I would be able to get my child or passenger out of the 3rd row in time. I really would like someone to investigate this problem because the dealer knows of this problem but seem to look at it as a minor problem. In case of an emergency or accident, how is a person suppose to get out of the vehicle to avoid injuries? this is something I feel is serious and could potentially be life threatening.

- Brooklyn Park, MN, USA

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