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NHTSA — Steering Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,763 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Suzuki XL7 steering problems

steering problem

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2008 Suzuki XL7 Owner Comments

problem #19

Oct 312013


  • 90,925 miles


Lost steering while driving, became very hard to steer. Cost $2300 to repair. Said defect started as steering rack and caused metal to go throughout the system and take out the pump also. ABS/trac control/stability lights among others come on and loose AWD. Sunroof leak and paint peeling. Steering was lost again while driving 1.5 years later. Definite recall situation.

- Liverpool, NY, USA

problem #18

Feb 182016


  • miles
My 2008 XL7 serivce stability control and ABS light stays on and it's very difficult to turn.

- Collinsville, AL, USA

problem #17

Mar 032014

XL7 6-cyl

  • 32,000 miles
To begin, my moonroof leaked into the overhead lights in the cabin any time I washed the car. Had to take it in 3 times to get it fixed. Window seals were buckling and got those replaced by dealer - but continued to buckle. All stabilitrac lights have always been intermittent since I bought the car. Key fob worked intermittently around 85000 then the rear driver door would not respond to it. Replaced battery in fob and had to take it in to only have it diagnosed that the actuator in the door was going out. While I was turning a corner in my 2008 XL7, I heard a grinding/rattling noise that seemed to worsen at slower speeds and would go away as I accelerated through the turn around 90000 miles. Power steering felt tight, ABS light, check engine light, service traction control, AWD off, stabil-trac light all came on...intermittently. Took it in for other repairs before warranty ran out and the dealership could not duplicate the issue/sound. At 95700 miles same thing started happening, took it to my mechanic and he could not duplicate the issue. At 103000 miles the noise/rattling/grinding is back in force. Took it to my mechanic, he was finally able to duplicate it, pulled multiple mis-fire codes P0300, P0301, P0305, & P0303. Replaced a weak battery, change the oil and diagnosed the timing chain/tensioner needed to be replaced. Called Suzuki to explain that this had been happening for the last 15000 miles sporadically, finally got it diagnosed after the warranty had expired and they will not even recognize that this is a common problem with this model. Called dealership and the fix is around $3000. This is a prevalent recurring problem with the XL7 2007-2009. As many complaints as I have seen regarding this issue, knowing that if I continue to drive it like this that it could destroy the entire engine, Suzuki should be issuing a recall and fixing this defective vehicle.

- Eckert, CO, USA

problem #16

Jun 252014


  • 60,000 miles


The steering wheel makes a rubbing sound when turning back and forth. I had it fixed once while still under warranty. Went away for a while but now I'm at 101,000 miles and it's back. Unfortunately I'm not under warranty anymore, so this repair will have to be out of pocket. Disappointed, had I known that I was getting a Suzuki with GM parts I would have never considered buying it. I had a 2002 Suzuki XL7 and never had a problem with it. Another problem that I encounter on my vehicle is that it burns way too much oil. The oil changes come around alot sooner that the indicator displays on the panel. Dealership has no explanation for it.

- Corpus Christi, TX, USA

problem #15

Apr 042014

XL7 6-cyl

  • miles
Many, many GM products are being recalled due to faulty ignition switches, and the XL7 shares a lot of parts and similarities with the equinox, vue, and so on. Can it be determined if the 2008 Suzuki XL7 uses the same ignition switch? also, for at least three years, a groaning noise emanates from the steering wheel upon turns. We owned a new 2006 Chevrolet HHR that made a similar sound that the dealer was unable to remedy.

- Rapid City, SD, USA

problem #14

Apr 202012


  • 20,000 miles
Steering has been an ongoing issue at low speeds. Almost feels like the power steering has gone out and turned manual. Also noises come from steering when making turns. This care was produced on a General Motors assembly line. All the GM cars were just recalled for steering problems. Why isn't this brand of vehicles being recalled?

- Land O Lakes, FL, USA

problem #13

Feb 192014


  • 77,000 miles


Power steering stops working on turns at low speed. Replaced power steering pump, problem continues to occur.

- Morgantown, WV, USA

problem #12

Apr 302012


  • 22,000 miles
At slow speeds the steering wheel makes noises when being turned in each direction. Almost feels like a loss of steering power and is difficult to turn. It was noticed after purchase and dealer could not identify the issue. Have continued to use the vehicle, and problem persists. Reviewed internet for recalls. Don't see any, but see plenty of other people with the exact same issue.

- Land O Lakes, FL, USA

problem #11

Oct 202013


  • 106,000 miles
The contact owns a 2008 Suzuki SL7. The contact stated that while driving approximately 25 mph, there was a loss of power steering without warning. The steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic where both the power steering pump and rack and pinion were replaced. The failure persisted after the repair was performed. The vehicle was taken to an authorized dealer for a second opinion however, the technician was unable to diagnose the problem. The manufacturer was notified of the defect. The approximate failure mileage was 106,000.

- Richmond, CA, USA

problem #10

Oct 172013


  • 105,000 miles
Power steering went out as I was driving. Almost crashed. Changed out rack and pinion & power steering pump with no change. Cost $ 1,200. Problem is still there. Will not drive because of danger.

- Richmond, CA, USA

problem #9

Oct 042013


  • 64,000 miles


The contact owns a 2008 Suzuki XL7. The contact stated that while driving 40 mph, the power steering assist failed and the steering wheel could not be turned. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 64,000.

- Orlando, FL, USA

problem #8

Oct 152009


  • 18,112 miles
Was told that I was hearing a noise that wasn't there when the rack N pinion started to fail. And that the dash board was suppose to crack. I really don't have enough characters to tell you how unsafe this car is so I'll just give you a list. Which take another 100+ out off my pocket, I can't fix the car but must pay for the insureance. I also can't register the car. And it is to dangerous todrive any way. While Suzuki files chapter 11. Lets see it one of the higher ups in the company will pay for it out of his bonus. 1 rack N pinion 2 dash board crack a passangers air bag was replaced crack again 3 rear strut had to be replaced on a 9 month old car because it was leaking4 front passengers seat came off 4 front passanger seat came off had to be replaced 5 drivers side door handle came off 6 driver side window works intermittently 7 drivers side lock dosen't work 8 replaced 4 power steering pumps at my cost 9 engine light code P0008 on can't register car. Causes possible causes of obd code P0008 10 stability control lights randomly go on and off 11 randomly lose speed from 65 to 25 on freeway 12 tire psi always wrong 13 windshield fluid motor no longer works. 14 " wiper in back goes off with out power 15 2nd row seat belts always get stuck 16 rear doors randomly have to be pried open 17 climate control in all 3 sections, as well as ac no longer work 18battery although in working order randomly needs to be jumped. 19 stereo although replace once switches from radio to aux. 20 1st time the jack was needed tire iron broke 21 metallic covering on inside door handles is peeling off causing hands to be sliced 22 console clip broke was replaced, now vanity mirror drivers side broke off.

- Reno, NV, USA

problem #7

Jan 252013


  • 52,980 miles
The contact owns a 2008 Suzuki XL7. The contact stated that while driving approximately 15 mph, the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the power steering pump would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 52,980.

- Pittsburgh, PA, USA

problem #6

May 012012

XL7 6-cyl

  • 30,659 miles
In turning the wheel left or right there is a zipping sound and a tightness in the steering. I took the car to the shop and had the fluids check to make sure that the power-steering fluid was accurate. I was told by the shop that the fluid levels were correct. However, there could be a problem with the steering column, which I have not gone to have checked out as of yet.

- Cambridge, MA, USA

problem #5

Jan 162012


  • 68,000 miles
The contact owns a 2008 Suzuki XL7. While driving 10 mph, the contact noticed that the steering wheel had became very difficult to maneuver. The vehicle was taken to the dealer, where the power steering pump was replaced. The failure mileage was 68,000 and the current mileage was 71,226.

- Halls, TN, USA

problem #4

Aug 202010


  • 30,000 miles
My rack and pinion was replaced under warranty 8/2010 at 30,000 it was making a zipping noise. A year later at 47,000 the same problem has happened and Suzuki refuses to cover the $1000 repair. I have called numerous times with no help. I am outraged because this problem is known to Suzuki and they dont care! even the dealership has told me that they have repaired this many times in other Suzuki XL7 with the same issue. Suzuki claims the car is still safe and it is only a noise issue but I dont feel safe, its the steering!! I guess they expect us to keep dishing out money for something that is known faulty and obviously keeps is also obvious the repairs are being done with the same faulty part the car was manufactured. Suzuki needs to step up to the plate and take responsibility for there mistake.

- Winston Salem, NC, USA

problem #3

Mar 242010


  • 30,300 miles
The contact owns a 2008 Suzuki XL7 limited. The contact stated that while driving at low speeds and making a turn, he would hear a winding noise from the steering. The vehicle was then taken to a dealer and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was repaired. Approximately one year later the failure recurred. The failure mileage was approximately 30,300. The VIN was unavailable.

- Woodstock, GA, USA

problem #2

Oct 012010

XL7 6-cyl

  • 38,520 miles
I have a problem with my Suzuki XL7 2008 VIN/serial [xxx]. the power steering is leaking fluid and have to refill it continuously. The wheel makes noise when I make turns and also is becoming hard to maneuver. I took my vehicle to the South deerfoot Suzuki dealer at 7220 railway St SE calgary, ab T2H 3A8 (1-888-284-1809), Canada once I noticed this problem. At that time I had 62,000 km (38520 miles) on the vehicle. They could not find any problems. After I got tired of refueling the power steering fluid, I took it to the dealer again. This time I had 65,000 km (43390 miles). They found this time about three possible problems, but since the warranty of this vehicle had expired, I was told that I would be responsible for the repairs. Now, the leaking, the noise, and the maneuver have become more critical. I took the vehicle to a private mechanic shop. They found that the problem could be a seal damaged which connects to front side tire (the driver side)and recommended me that since the vehicle still new (2008) I should contact chacon Suzuki about the warranty. I also had contacted nicholas rockwell, fixed operations manager South deerfoot Suzuki about a possible power steering recall with Suzuki XL7 2006 that could be applicable to my Suzuki 2008. I have filed a recall complain with NHTSA and I have contacted Suzuki Canada in Ontario. I have been recommended to contact the chacon Suzuki dealer at 3566 I-35 S, new braunfels, tx 78132 phone: 830-624-7000 and the South deerfoot Suzuki dealer david baker dealer principal Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Okotoks, 00, USA

problem #1

Jun 302010


  • 62,000 miles
Power steering wheel hard to control. Power steering wheel makes noise. Power steering fluid gets very low. Needs to be refilled very often. I have been informed on the NHTSA website that there is a recall for the vehicle Suzuki XL7 2006. The recall is #10V250000 steering hydraulic power assist-pump potential unit affected #46549. My vehicle is Suzuki XL7 2008. I had this vehicle inspected and confirmed the same problem as the Suzuki XL7 2006 and agreed that driving this vehicle is unsafe and potential danger.

- Austin, TX, USA

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