Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
128,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota 4Runner body / paint problems

body / paint problem

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2002 Toyota 4Runner Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Oct 012013

4Runner

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Toyota 4runner. The contact stated that the frame and undercarriage was severely corroded. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 110,000 and the current mileage was 110,500.

- North Berwick, ME, USA

problem #5

Sep 262013

4Runner 6-cyl

  • 113,000 miles
(there was no category offered for frame). During a recent automotive service for brakes on 9-26-13 for my 2002 Toyota 4runner, I was notified of a rust perforation in the frame body near a rear support mount for the axle making it unsafe for operation. This is a situation where rust forms in the interior of the frame and works its way out destroying the structural integrity of the vehicle. It seems the service technician used to work at a Toyota dealership and knew exactly where to look from his prior experience with other 4runner failures. The Toyota dealer informed that this would not be covered. My ?02 4runner is from the same generation (3rd) and of similar design to the Tacoma that was recalled for this the dealer instructed me to contact the torrance, ca Toyota customer service as his dealership would be unable to assist in anyway. It was clear they had encountered this before. Through discussion with Toyota ca they have no intention of providing any means of relief for a known and well documented safety problem. One rep did comment that the Tundra and sequoia had been recently added to the recall but the 4runner was "not yet? on the recall list. It seems Toyota views the products to be different due to the body style differences or us vs Japanese built products. They also clearly have no intention to escalate internally. I was instructed to file a complaint with NHTSA and ntsb. Research on line shows that there is a very widespread issue that Toyota is clearly choosing to ignore. Web information suggests that cold climate and the axle bracket in close proximity to the exhaust, are primary factors. How can you recall one model for a rusted frame due to safety but not another" personal photos available. Huge numbers of photos and reports available online - search " rusted frame 4runner" or similar.

- West Lebanon, NH, USA

problem #4

Mar 132008

4Runner 6-cyl

  • miles
I have already filed a safety complaint regarding my sudden acceleration accident approximately 4 years ago. I noticed that Toyota has issued a recall for this problem for Toyota 4runners going back to 2003. My vehicle is a 2002. Basically, I'm writing to urge NHTSA to asktoyota what is different about the gas pedal assembly from 2003 to 2002 because there is no doubt there was a major malfunction with my car and if the assemble & parts manufactures is the same from 03 to 02 then the recall should be extended. Also, the other main reason I'm writing you is so that there is a record of me requesting my vehicle be included in the recall so that way if something happens to me again we will have a record of it.

- Laguna Beach, CA, USA

problem #3

May 102012

4Runner

  • 116,450 miles

A D V E R T I S E M E N T S

I have a 2002 Toyota SR5 4runner with extreme frame rot frame the inside out. Experts agree that I have only a year or two left with this frame. I have had repairs to pass inspection but this is only a band aid. I understand that I live in a state where road salt is used, but to have the frame rot from the inside out shows a design flaw or inferior steel used fro the frame, possibly inadequate corrosion protection. Just a bad scenario not which way you put it. Rot from the inside out is just unacceptable.

- Cheswick, PA, USA

problem #2

Oct 102009

4Runner

  • 39,000 miles
Large amount of rust on the underbody, gas tank shield and front brakes. Just purchased this vehicle used with 39K miles and have been finding lost of corrosion. Tried to use rust remover and neutralizer and wire brush. Hope I can get it under control before the entire thing falls apart.

- Hansville, WA, USA

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problem #1

Sep 012009

4Runner

  • miles
I have a 2002 Toyota 4runner. It's under my wife's name but I am the one that's in charge of automotive issues. The bumpers have been hanging down on the front and rear. As I drive around the city, I've started to notice majority of the 4runners in the same model having the same issue. This makes me think that there is a defect. I believe it's a safety defect especially since bumpers are not just for cosmetic reasons, its highly effective in a crash situation. It's a safety issue because it is also linked to the airbag sensors and I am afraid that it may go off at any time. I've gone on forums and found that others talk about this also. They also talk about rusting around the bumper area which is something I have on my 4runner also. I hope your department looks into this matter thoroughly and get back to me about it.

- Austin, TX, USA

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