This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota 4Runner. The contact stated as he arrived at his residence after driving 40 MPH, his father noticed that something was hanging underneath the vehicle. The contact stated that he noticed that the gas tank strap had detached, and the main guard was rusted. The contact replaced the gas tank strap himself. The contact stated that the hatch release was corroded. The contact also stated that the bottom of the liftgate of the vehicle was severely corroded and had holes. The contact stated that the inside of the front passenger-€™s side door of the vehicle was corroded. The contact also stated that the skid plate was severely corroded. The vehicle was taken to a dealer who took photos of the failure and sent a report to the district manager. Then, the vehicle was taken to South Hills Toyota Service (2403 Washington Rd, Canonsburg, PA 15317) who advised the contact to report the failure to the manufacturer and the manufacturer would follow up with him. The manufacturer followed up with the dealer and informed the contact that the dealer advised that the failure was due to the climate. The vehicle was then taken by Rohrich Toyota (2020 W Liberty Ave, Pittsburgh, PA 15226) who referred the contact to the manufacturer. The vehicle was not repaired. The failure mileage was approximately 68,000. Consumer stated rust has eaten through the interior metal of the door and has made its way to the back side of the exterior metal of the door.
The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.
Rear frame cross memeber that also supports a bolt on hitch receiver and attaches to each of the vehicles side rails, that run the length of the vehicle is rusting. I have found several 1/4 inch rust created separations (holes) in the steel with surface rust crating future failues.
Toyota high lander, 2011. The power liftgate arm on the real trunk is detached from the liftgate. It looked to me as if the screw became stripped and came out of the hole. And they said it isn't covered and they will charge to the owner and it costs around $3500, please investigate this case and how it detached from the body.
2011 Toyota high lander. The power liftgate arm on the rear trunk became detached from the liftgate. It looked to me as if the screw became stripped and came out of the hole.
A D V E R T I S E M E N T S
- Avella, PA, USA