This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 22, 2009, I backed my 2000 Toyota Avalon into a parking area next to a short private road located about halfway down a high cliff above a beach. After getting out of the car, I decided to move it about a foot further off the road. So I backed up very slowly until the bumper just touched the cliff behind me. I braked, the car stopped, and then I stepped very lightly on the gas pedal, intending to brake immediately after moving forward a few inches. To my horror, the car shot forward rapidly, and I was unable to stop it, no matter how hard I pumped the brake pedal. I somehow managed to turn it to the left and thus avoided plunging over the cliff below me. The car continued to accelerate, fish-tailing up a slight grade. Then it hit a parked car and turned upside-down on the road. I suffered broken vertebrae in my back and neck and had to be hospitalized for 12 days and wear a head-neck brace for two months. The car was totaled.
- Gig Harbor, WA, USA
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- Gig Harbor, WA, USA