Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Avalon engine problems

engine problem

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2002 Toyota Avalon Owner Comments

problem #1

Nov 292010

Avalon 6-cyl

  • 72,350 miles

A D V E R T I S E M E N T S

I bought a used Toyota Avalon 2002 with @ 67K miles on it two months ago. I noticed that it occasionally had blue smoke coming out on cold start up. I took it to my local dealer for a regular oil change after 2,700 miles elapsed from when it was purchased. I did a carfax report on the vehicle prior to purchase and it showed that the vehicle was a one owner car with no repair or damage history before it was traded in. My wife drove it for @ 2,000 miles after the oil change when the engine oil light came on a few miles from our home. I checked the oil level and it didn't read anything on the dip stick. I was shocked when it took 4 1/2 quarts to read full. I immediately contacted the dealer (ehrlich Toyota, greeley, co) that did my oil change and they scheduled an appointment today to assess the problem. I did some online research over the thanksgiving holiday about the problem prior to taking the car to the dealer. I discovered that Toyota has had significant problems with engine sludge that eventually causes sever damage to the affected engines. The dealer diagnosed this to be the problem with this car that I purchased on the 17th of September 2010. I discovered that Toyota came out with a csp (customer support program) to address this problem. In essence, Toyota agreed to perform any necessary repairs (including engine repair/overhaul) if the vehicle was identified with this problem and that the owner could prove regular oil changes had been done. This "one time" good faith fix applied to the affected vehicles for a period of 8 years plus 120 days after it's original purchase. I discovered that the original owner of my Avalon bought the car on the 24th of June 2002. That essentially makes my car out of the zone for this repair as of the 24th of October 2010. Because of this, the dealer said it's my problem! I can't tell you how furious this makes me that I'm now responsible for a defect I was never informed of at the purchase date of Sept 17th 2010.

- Eaton, CO, USA

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