This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Toyota Avalon. The contact received a notification of NHTSA campaign number: 14V147000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The vehicle had not experienced a failure.
The contact owns a 2003 Toyota Avalon. The contact received a notification for NHTSA campaign number: 14V147000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I took my car to legacy Toyota in tallahassee, fl in response to a safety recall for the ECM SRS. This was on November 9, 2014. As of today, December 16th, my car has not been repaired.
The contact owns a 2003 Toyota Avalon. The contact stated that the air bag warning light illuminated intermittently. The failure recurred multiple times. The contact received NHTSA campaign number: 14V147000 (air bags) and stated that the part was unavailable. The dealer was uncertain when the part would become available to service the vehicle under the recall. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable.
I am still waiting to hear from Toyota of rockwall about getting the recall repair on my car. They still have not contacted me at all. I have been waiting since Oct 31, 2014 to get this part and this recall repair done. As of Dec 3, 2014 it has not been done. So I contacted cowboy Toyota with the same results. They were supposed to order the part for the recall repair. I have not heard from them. I contacted Toyota and they basically told me they didn't care if the repair was made or not and they were not going to tell the dealerships to cooperate with getting the repair done. Toyota hq doesn't care what their dealerships do or how they treat their customers.
- Forney, TX, USA
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The electronic control module went out on my 2003 Toyota Avalon. I was denied my claim for reimbursement for the $ $760 charge as it was a defective part.
The contact owns a 2003 Toyota Avalon. The contact received a notification for NHTSA campaign id number: 14V147000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Toyota Avalon. The contact received a notification for recall NHTSA campaign id number: 14V147000 (air bags) and stated that the parts were not available for months. The dealer was unable to provide a specific date when the parts would become available and the contact was placed on a waiting list. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
I made an appointment with Toyota of rockwall to have a recall on the air bags repaired. After an hour I was informed that they would have to order the part. Kyle told me he would call me no later than Nov 4th with the part in hand. I never heard from him or anyone else at Toyota of rockwall. So I contacted Toyota hq by email. In their response they basically said that they don't care if the recall is repaired or not. It's their car on which they used defective parts and they should repair it asap.
The contact owns a 2003 Toyota Avalon. The contact stated that NHTSA campaign number: 14V147000 (air bags) had exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair and that the manufacturer was only distributing one repair kit per week. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.
The contact owns a 2003 Toyota Avalon. The contact received a notification for NHTSA campaign number 14V147000 (air bags). After contacting the dealer and manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available. The contact had not experienced a failure. Updated 4/15/15 the consumer stated after a year the recall repair parts were still unavailable. Updated 11/5/2015
The contact owns a 2003 Toyota Avalon. The contact received a notification for NHTSA campaign number: 14V147000 (air bags). However, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 14V147000 (air bag) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
We took our vehicle to mann Toyota in prestonsburg, ky for a recall repair to the air bag system. The problem is much worse now after they said they replaced the wiring harness. The air bag light is coming on much more frequently now. Now they are saying we have to pay them to get a scan on the vehicle.
Air bag warning light began flashing. The same week the light started flashing I received a letter from Toyota notifying me that there was a recall for a problem with the SRS because the SRS circuits are susceptible to internal shorting. The electrical short may create an abnormal current flow and increased heat which can damage the circuits. I brought the vehicle to a certified Toyota dealer to have recall addressed. The dealer told me they performed the fix that was required by Toyota. The work that the dealer performed did not address the problem that was causing air bag warning light to flash. I was told the air bag light was flashing because of a short. I can not figure out how this short in the SRS would not be covered under the recall.
The contact owns a 2003 Toyota Avalon. The contact received a notification for NHTSA campaign number: 14V147000 (air bags). However, the part needed was unavailable to repair the vehicle. The dealer was unable to state when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I received over the summer of 2014 a recall for my 2003 Toyota Avalon regarding the SRS (airbag) warning light and to hang tight because a 'fix' was coming soon. October 22, 2014 I received a 2nd letter from Toyota motor sales, U.S.a. indicating that the replacement part was in and to contact my Toyota dealership to schedule an appointment. I called walker Toyota (937.433.4950) located at 8457 springboro pike, miamisburg, oh 45342 on October 23, 2014 and attempted to schedule my car for repair. I was told that they did not have the replacement part but would contact me soon. On November 3, 2014 the SRS warning light came on the dashboard. I immediately took the car to the night drop at walker Toyota with the hope the part would be installed on Nov. 4, 2014. I received a phone call from bob (service mgr.) that there was no indication that the SRS warning light came on based on the car computer and because this is not considered an 'emergency' I have to wait 10 days for a part to become available. I now have a car that I'm afraid to drive for fear of the airbag deploying. I was assured by bob that this has 'never' happened to his knowledge. Wow.....that makes me feel good about it. I then asked for a rental car with a discount based on this issue. I was told that walker Toyota cannot give a price break on a rental. Keep in mind I'm a school secretary making $32,000 a year. $35 X 10 days is $350. I can't afford to do that. I am now resorting to begging rides to and from work until this car is scheduled for a repair.
The contact owns a 2003 Toyota Avalon. The contact received a notification for NHTSA campaign id number: 14V147000 (air bags) and stated that the part was not available. The dealer indicated that the part was not available and did provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
Recall case #[xxx] I received a recall notice on my Toyota Avalon 2003 in June of 2014. Your customer service center has failed over and over to take care of this matter! I have spoken with [xxx], and none of them seemed to understand that I needed to speak with a supervisor none even would get a supervisor on the phone. The dealership near me Toyota of cool springs after speaking with the supervisor there named [xxx] told me even after 4 months they still were unable to schedule any service because they do not have parts in for this recall. I received a notice in October stating that the remedy was found and parts were delivered to all dealerships.the remedy recall notice also stated that the service should be done immediately. They told me at the dealership that the soonest they can schedule anything is six weeks from now in December. That is not ok as far as I am concerned for a safety recall that states it should be fixed immediately. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2003 Toyota Avalon. The contact received a recall notification for NHTSA campaign number: 14V147000 (air bags); however, the recall part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Birmingham, AL, USA