This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Avalon. The contact stated that the vehicle was taken to a dealer (Toyota of mcdonough, 144 hwy 81, mcdonough, ga 30253, (770) 824-3567) for a manufacturer recall concerning the throttle body and the dashboard. Toyota of mcdonough scheduled an appointment for the throttle body recall, but was reluctant to provide the remedy. In addition, the dealer stated that they needed to order the dashboard, which took longer than 30 days with no follow-up response concerning part availability. The contact called another dealer (butler Toyota of macon, 4580 riverside dr, macon, ga 31210, (478) 476-1770) who stated that they would order the dashboard. Butler Toyota replaced the part, but the contact had to take the vehicle back because the pins needed replacement. The dashboard was rattling a few days after the remedy was provided from the dealer. The contact was waiting for the dealer to supply the pins to secure the dashboard in place to be structurally sound. The contact also called dch Toyota of torrance (310-468-4000 or 1-888-283-3134) and was advised to take the vehicle back to the dealer who serviced the vehicle. The manufacturer was notified of the two recall repair concerns. The failure mileage was not available.
The hood latch will not latch or, often, latches but incompletely so that with aerodynamic loads it unlatches. The hood position is then dependent on the secondary latch which is marginal. I have every reason to expect this is a common problem with aging Toyota Avalons and will, or has, result in a loss of control accident. The problem does not respond to normal maintenance and lubrication.
Dashboard started showing cracks and is now deteriorating (crumbling). Major cracks on passenger side across the air bag. I have notified Toyota and taken it to local dealership with no resolution.
Was driving on beltway in Washington, DC. Another vehicle was driving at a high rate of speed in an attempt to merge on the beltway when he clipped my vehicle. My vehicle spun around on beltway and hit guardrails at high rate of speed twice. Both front and back bumpers were completely torn apart in addition to huge dent in driver's side door. Front or side airbags did not deploy.
- Temple Hills, MD, USA
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I have rust pouring out of my 4 doors on my 2005 Toyota Avalon and it continues to bleed into my paint job. I have been requesting a fix for years and they just keep wiping the rust away and do not fix the actual problem. I am not absolutely sure but I'm pretty sure they put the wrong nuts and bolts inside the automobile! stainless steel should have been used and they didn't" also they think because safety is not the issue, and is still fine your organization won't assist me? I pray they're wrong. I only want what I paid for which isn't what I received and is that not fraud" have a great day and god bless America! thank you!
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- West Palm Beach, FL, USA