This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On a 300 mile road trip. Check engine & oil light came on near end of journey. Drove into dealership next morning & was told oil line ruptured depleting the engine of all oil and now need a new engine. The engine could have seized up while on the highway or caught fire due to oil in engine compartment & undercarriage.
I went out this morning to warm my car. When I came out to take my son to school all of my oil had leaked out on the ground. I had just went in for a regular oil chg at the Toyota dealer. I didn't know what was wrong. I drove the car to the dealer not knowing that my engine could have locked up on me. Luckily I made it to the dealer safely. After looking at my car the Toyota rep. Came out and told me that my vvtl line has busted. I was like this is a brand new car. I only had it for 3 years. The rep said that the part is under warranty and it will probably take some weeks before the part comes in. She said that they already had cars there with the same problem that have been sitting for weeks. She said that the part was on back order. I really think that its crazy that Toyota have had this many complaints on the vvtl line breaking and have not made they customers aware of it. I am very dissatisfied with Toyota, and I think that they need to do a recall on all cars regarding this problem. At least send something out to there customers making them aware of it. The thing is now the part that they are sending out..will that have a defect in it too" if they are just replacing the same old part what happens when your car isn't under warranty anymore" if it wasn't for my co-worker telling me about this website I would not have known that so many people have had the same problem. This is just so upsetting!
On 2/3/09 while driving to work my check engine light came on. Once I arrived at work I could see that there was oil all over the rear and under carriage of my car. I checked the oil in the engine and it was empty. I had the car towed to the dealership. They told me that the vvti line had broke and all the oil in the engine was gone. The part was on back order for 2 weeks. They could not tell me the extent of the damage to the engine until they take it apart and inspect it. They gave me an estimated bill of $1800 for parts only, not including labor charges. My warranty expired 2,000 miles ago. My car is taken in for regular service. When I called Toyota they said they can not help me because the technical service bulletin put out about this part did not include my car, it was for the '05 model not the '06.
Suddenly oil spurted out from under engine compartment. Took it to dealer who after determining it was a ruptured hi-pressure oil line informed me it was under a service bulletin. They provided a loaner and repaired it without cost after a second day in the shop.
- Colonia, NJ, USA
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On 12/7/2008 oil came out from bottom of the car. On Monday 12/8 I had the car towed to a Toyota dealer--after looking at the car I was told it was a failure of something called a vvti oil hose--this part is on national back order by Toyota and wont be available until the end of December or mid January (according to Toyota)--there is a technical service bulletin about this and I was also told 1748 cars have had the same problem-----why would it take so long to obtain these parts?
Driving car on highway engine starting knocking. Oil light was not on. Next day car ran 1/4 mile and all dash lights came on. Checked oil and there was none in the engine. This was one week after having an oil change and 70,000 mile full service. Towed to dealer. Was told the oil pipe had corroded and broken off. How this happens in a 2 year old car I will never understand. Either a manufacturing or design defect.
The contact owns a 2006 Toyota Avalon. While driving approximately 70 mph, another driver warned the contact that something was wrong with his vehicle. He pulled over and discovered that there was no oil in the vehicle. The contact added oil and drove the vehicle to the dealer. The technician diagnosed the failure as being a vvti oil line rupture. The vehicle is currently at the dealer for repair. The failure and current mileages were 48,500.
When starting the engine, with the brake depressed and green light on, when the start button is pressed the steering wheel lock will buzz but the engine will not turn over. On other occasions the steering wheel lock will buzz and the engine will fire and then die. This happens at random times. The dealer checked for codes and there are none. Calls to the zone and district offices have offered no solution. The problem has persisted for several months. We do not use the car for trips in fear it will happen and we will be unable to start the car and be stranded a distance from a dealer.
The contact owns a 2006 Toyota Avalon. While driving 35 mph, the vehicle began accelerating without warning. The contact was unable to slow the vehicle down by engaging the brakes or neutral. The engine shut off on its own. The contact confirmed that the driving mat wasn't the cause of the vehicle accelerating. On three occasions he spoke with Lexus, Toyota and the dealer. The dealer attempted to diagnose the failure from August 11th to August 13th and could not duplicate the failure. The contact read an article re: Lexus 350 ES experiencing the same failure. The failure mileage was 6950 and the current mileage was 7295.
A D V E R T I S E M E N T S
- Katy, TX, USA