This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Avalon. The contact stated that the steering wheel would exhibit an abnormal cracking sound when attempting a turn or first starting the vehicle. The vehicle was taken to the dealer who diagnosed that there was a problem in the steering column but they did not know how to remedy the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 125 and the current mileage was 10,325. Updated 11/25/11 updated 11/30/11
I have a new 2011 Toyota Avalon limited with just over 1,700 miles. The telescoping steering wheel lever located under the steering column has fallen out of the "locked" position five times. When this happens the steering wheel collapses in towards the dash. Toyota dealership says they have not heard of this happening. I, myself, have now found reports by other Avalon owners with the same problem.
- Overland Park, KS, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Scott Township, PA, USA