This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the consumer began to hear a crackling sound. The consumer pulled over and popped the hood and saw that the vehicle was on fire. The vehicle was totaled. The fire department said the fire occurred because of a faulty ignition.
When ignition is turned on, engine fails to start and "engine light" comes on. Manual says when this happens take it to dealer immediately. This happens without any pattern and may not happen again for a week or two. I took it to stevens creek Toyota, 4202 stevens creek blvd, san jose, ca 95129. They could not reproduce the problem and could find nothing wrong. Warranty not complied with because they can't diagnose the problem. Sometimes it takes 3 -5 tries before the engine starts.
On three occasions 10/27/00,01/15/01, and 3/19/01 the same problem has occured with my vehicle. My car is currently in the dealer for the 3rd time. On the first occasion the dealer stated that there was no problem found and that they cleared the code. On the second occasion the dealer declared on paper that the vehicle was unsafe to drive and provided a rental car. On this occasion they replaced the coil pack. I have not heard from the dealer yet regarding the issues currently at hand. On all 3 occasions the car has died. This is an extreme safety issue. I have been driving on the freeway at 65 mph and the car has died. I have gone to turn a corner and the car has died. I have gone through an intersection and the car has died. When I go to start the car there is no power and the maximum speed I can drive is approximately 15mph. Both times I have almost got into a major accident do to this problem. I am extremely concerned for my safety and the safety of my family and other drivers on the rode.
We have several problems with this car. The car hesitates when you take off. The dealership has had it (this will make) 5 times since March 31,1999. They have had it for weeks at a time. The brakes make noises when they are applied. They said they replaced the vents but we still have a problem with them. We still, after all those times in the shop, have the same orginal problems as before we ever went to the shop. We have found out that they have even lied to us when we were buying the car. They told us it was a limited edition and it isn't. they were the orginal owners, they were not. They won't give us the name of the orginal owner. (found this out during arbitration) there are several things wrong with this car. And can't find any help on the situtation. Please advise.
- Lexington, KY, USA
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Multiple times car will not start. The only time fialed at dealer suspect part was the alarm system. Replaced alarm but problem can back 9 months later.
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- Piscataway, NJ, USA