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CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.

The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.

So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.

CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.

10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
44,300 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. accelerator pedal replaced (1 reports)
  2. not sure (1 reports)
  3. sell the car back to the dealer, they will profit (1 reports)
2004 Toyota Camry engine problems

engine problem

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2004 Toyota Camry Owner Comments

problem #3

Apr 282012

Camry XLE 4 cyl

  • Automatic transmission
  • 30,400 miles

A D V E R T I S E M E N T S

Despite myriad problems with this part, Toyota in 2012 refused to pay for the repair or to reimburse me. Subsequently Toyota agreed to a court settlement that extended the warranty for my vehicle and for this specific part, 100,000 miles and ten years. The company, however, again refused reimbursement on the grounds that the part failed TOO EARLY for the extended warranty. If the accelerator had failed after August 1, 2013 it would be covered. But because it failed 14 months earlier, they will not pay. So Toyota's position is that for a defective part to be covered it cannot fail too late or too early; it must fail within a predetermined period.

I complained about this policy up to the level of Toyota USA's president and was only told that the "legal department said we cannot pay." Why, I was not told. It seems to me that their position defies logic and fairness and shows utter contempt for the well-being or safety of customers.

- arkcruiser, Conway, AR, US

problem #2

Aug 242010

Camry LE 2.4L

  • Automatic transmission
  • 60,000 miles

We have had 4 incidents of sudden acceleration from a stop. Twice in reverse, twice in forward, in parking situations with the Air conditioning on and using the steering (both cause increase in throttle, but we know about it). We don't have matts near the gas peddle and the pedal is not sticky it went from an idle to pealing rubber.

The insurance agent does not wish to hear about this. Toyota does not wish to hear about this. Lawyers only help those who lost their lives. I am stuck for a car I just paid off.

- 2004-camryxowner, Salem, OR, US

problem #1

Aug 172009

Camry 4 cyl

  • Automatic transmission
  • 42,353 miles

click to see larger images

sudden unintended acceleration sudden unintended acceleration sudden unintended acceleration

October 17, 2009, I experienced sudden unintended acceleration in my 2004 Toyota Camry Solara with only 42,353 miles while attempting to park at work. As I applied the brakes prior to reaching the cement parking stop I heard and felt a quick surge from the engine. My first thought was to hit the brake and try to get the transmission in park. No way! The car quickly jumped the cement parking stop like a bucking bull. The parking lot sits above our place of business. Directly in front of this space approx. 10", is a two foot cement wall with an downhill walkway to our sales office. To the right of me approx. 6-7 parking spaces was a jeep wagon. I steered right knocking down a small tree in the parkway. I saw the Jeep and corrected left grazing the front bumper then came to a stop. My ruined car sat atop a downward stairwell. The Insurance Co. totaled my Toyota. I have pictures that were taken within 15 minutes of accident (no was interested). I contacted Toyota and filed a complaint with NHTSA. Toyota said they would investigate and get back to me within 60 days. October 24 2009 they determined that it was not the result of any type of manufacturing defect. That possibly a floor mat (house floor mat) that was found in the auto could have interfered with the throttle or brake operation. It seems strange that they do not list the 2004 Camry as a recall yet say it could have been a floor mat? I also noted something about the floor mat excuse. Prior to learning about all the problems with Toyota or learning about the San Diego accident ( I still considered it a safe automobile) I purchased a 2007 Toyota Camry Solara. The throttle pedal is way to high about 3" above the mat. In my opinion it seems many that have much more expertise in this feel the floor mat crisis is bogus. I did, however, take out the mats in question. I now cringe every time I hit a bump or hear a strange noise. As was tragically illustrated in the crash in San Diego that killed those people, this problem can have nightmarish consequences. The accident still resonates. I have lost a portion of my confidence and my sense of security and possibly my job.

- donaldj, Orange, CA, US

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