CarComplaints.com Notes: The 2009 Camry used to be adorned with our “Seal of Pretty Good” but that was before an alarming number of complaints started rolling in for excessive oil consumption.

Owners are being caught off-guard with how quickly their cars are running out of oil. No leaks, no spills, just 1 quart of vanishing oil in as little as 1,200 miles. Toyota maintains this is “normal” for the 2AZ-FE engine, even though they issued a TSB for the problem in August of 2011.

The issue may be the result of defective piston rings and is the possible target of a class-action lawsuit.

7.5

pretty bad
Typical Repair Cost:
$1,396.00
Average Mileage:
88,257 miles
Total Complaints:
172 complaints

Most Common Solutions:

  1. not sure (93 reports)
  2. replace engine block (14 reports)
  3. starting the excessive oil consumption test (12 reports)
  4. rebuild engine (11 reports)
  5. toyota says 1.1 qts. per 600mi is normal (11 reports)
  6. situation was not fix. I was told to get a new car (10 reports)
2009 Toyota Camry engine problems

engine problem

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2009 Toyota Camry Owner Comments (Page 2 of 9)

« Read the previous 20 complaints

problem #152

Feb 052017

Camry LE 2.4L

  • Automatic transmission
  • 184,000 miles

A D V E R T I S E M E N T S

click to see larger images

excessive oil consumption excessive oil consumption excessive oil consumption excessive oil consumption excessive oil consumption

My son was recently left in the middle of the road with our 2009 Camry 5 seconds after the oil light came on. We were not aware of this problem or we would have advised him to check the oil every gas fill up to prevent problems. The car is a complete loss, but what concerns me most is that he was on a country highway with miles of open space between towns. Luckily he was just entering Bedford VA and made it to the entrance of a shopping center before the car died. Since he was blocking the shopping center entrance 'some random guy' helped him push the car into a parking area. Had this happened between towns and his car been stuck on the highway this could have been extremely dangerous.

Both the shop we towed the car to and the company that last changed the oil investigated why the oil ran dry after only 1500 miles. Their conclusions matched in that there were no signs of faulty maintenance from the oil change nor any signs of obvious leaks. To leave people in dangerous situations because a company does not want to accept responsibility for faulty or defective equipment nor do they want to advertise to owners that this could be a serious issue is beyond contempt. We would like to join any class action lawsuit due to Toyota's negligence in not informing the car owners of this serious problem.

Update from May 2, 2017: We were unable to get any help from Toyota due to the mileage on the car. We purchased a used engine with only 47,000 miles and had it installed. Total cost approximately $3000. Since we took good care of this car, thought it would give our son a few more years till graduating college. It ran beautifully... for one week, then he totaled it!! We got the engine off e-bay from AA Auto and Truck for $1674 including shipping. We paid a mechanic $1180 to install it.

- , Rihcmond, VA, USA

problem #151

Aug 012014

Camry LE

  • Automatic transmission
  • 61,000 miles

Been working on this issue since 61,000 miles. Tests done reveled one quart low at 1200 miles, and Toyota said this is normal use. My dealership told me in December they would do yet another oil consumption test. This morning it was 3 quarts low at 1200 miles. In December my oil light came on, and it barely registered on the dip stick.

The dealership told me this morning they would order the parts and call me next week for repair. On my way to work, he called to say Toyota would not fix it.

What to do?!!? My car only has 104,000 miles on it. So disappointed in Toyota. I have had three, and many of my family members, as well.

Sabrina Hunter

- , Middlesboro, KY, US

problem #150

Dec 012012

Camry LE

  • Automatic transmission
  • 70,000 miles

I have been a Toyota owner since 1997. I got over 300,000 miles out of my 97 Camry with minor issues. I purchased my new Camry in 2009. I noticed probably a few years after purchasing that the oil light would flash on and off when on inclines or sudden stops when it was close to an oil change. At first I thought there was a defect with the light. 2015 I was told that my car was 1/2 quart low on oil when I got the oil change but no sign of leaks. Began checking the oil more frequently and noticed it was using oil. Received a warranty enhancement from Toyota which included a test for oil consumption. I took my Toyota in twice for the test and both times it used a quart of oil but, I was told it had to use more than a quart in order to be put on a list for a possible repair. I was told the list was long and some people had been waiting for over a year for repairs. I guess I will never be able to get on the list because Toyota only allows for 2 test and if it didn't use over a quart Toyota will not repair. My car now uses approximately a quart every 700 miles. How is this normal? How can Toyota be well aware of the issue but, yet deny customers a fix? It is very frustrating!!!!

- , Social Circle, GA, USA

problem #149

Mar 312016

Camry SE 1.4L

  • Automatic transmission
  • 133,000 miles

A D V E R T I S E M E N T S

My 2009 Toyota Camry is consuming oil. It has been doing so at an alarming rate since it hit 133,000 miles. It is now up to approximately one quart per 1,000 miles. Toyota will do nothing. They had a program that deals with the oil consumption, but did not describe it in full detail, and in so doing ensured that I didn't meet the criteria. When I called the Toyota customer service, at 800-331-4331, the Customer Service representative noted that many people are frustrated with the program that they had in place. He said that dealerships did not understand the program because it was a confusing program. Bottom line was that Toyota will do nothing for me because the mileage deadline is 150,000 miles. I now have 150,430 miles on my car. The Customer Service rep also told me that he has complained about this in several staff meetings, but to no avail. He said that the number of complaints for this specific issue are increasing at his call center. He filed case # 1612273514 for my case. When I asked to speak to someone that could speak to me about the program, he said that there was nobody in his call center that could do anything. When I asked for someone who could do something, he said that they would not call me. He said that this is a piston ring issue causing the oil consumption issue. He told me that if I went to have it fixed, I should keep my receipt, and have the company doing the repairs provide a detailed receipt for future use if Toyota ever determined that they would fix the issue (which he highly doubted).

I told him that the bottom line was that I had a car that began burning oil at an alarming rate at 133,000 miles. I have owned many American made cars that did not burn any oil (because I change my oil religiously). This is my second Toyota product. The first was an FJ Cruiser that had rear wheel bearings failing at 60,000 miles. Now this issue with the Camry. I told him I wanted someone from Toyota to call me and tell me why I should buy another product with the Toyota name on it. He had no answer. I will not buy another Toyota. Their poor customer service is only eclipsed by their completely inferior products. And they couldn't care less.....

- , South Bend, IN, US

problem #148

May 202016

Camry 2.4L

  • Automatic transmission
  • 78,500 miles

Well I took car to Toyota dealership twice and both times they told me it's normal but it takes 2 1/2 qts between oil changes. I don't think it's normal.

- , Waukee, IA, USA

problem #147

Oct 022015

Camry 4 cylinger

  • Automatic transmission
  • 131,000 miles

AT FIRST DIDN'T THINK MUCH ABOUT IT. AFTER A FEW MONTHS I KNEW THERE WAS A PROBLEM. I DID TAKE TO DEALERSHIP AND HAVE THEM DO THE "EXCESSIVE OIL USAGE TEST" HOWEVER, THEY TOLD ME IT WAS NORMAL FOR A CAR AS OLD AS MINE (2009) TO USE OIL.

I AM USING 1 1/2 TO 2 1/2 QTS EVERY 2 WEEKS NOW.

I CONTACTED TOYOTA THIS WEEK AND WAS TOLD TOO LATE TO DO ANYTHING ABOUT IT. OVER THE 5000 MILES OR 6 MONTHS SINCE TEST WAS DONE. i WAS TOLD COULD HAVE ANOTHER TEST DONE BUT NOT TOLD A TIME LIMIT.

I LOVE MY CAR BUT VERY UPSET AND WILL NEVER BUT ANOTHER TOYOTA!!!

I CAN'T BELIEVE THEY TREAT PEOPLE LIKE THIS WHEN THEY KNOW THERE'S A PROBLEM!!!

- , Walhonding, OH, USA

problem #146

Dec 012016

Camry

  • Automatic transmission
  • 149,000 miles

A D V E R T I S E M E N T S

2009 Camry oil consumption is high. Noticed a small leak as well. No solution yet.

- , San Diego, CA, USA

problem #145

Dec 152016

Camry

  • Automatic transmission
  • 195,000 miles

Toyota issued letter about excess oil consumption. I lose about 1 1/2 quarts per 1000 miles. Did not get the car to Toyota prior to 10/31 - called them up and they tell me it was just a "concern" not a known part/system defect. Nothing they can/will do b/c I didn't get the car checked prior to 10/31.

- , Phoenixville, PA, USA

problem #144

Apr 002016

Camry

  • Automatic transmission
  • 112,000 miles

Okay - got the initial letter about oil consumption earlier this year. First time it was noticed, my hubby changed the oil and it was 2 quarts low. Had to take back to dealer and have Toyota parts used and marked to make sure no one was messing with it. Lo and behold, did not use oil, according to the dealership. Still using oil. I called the dealership back and asked it if had to be brought back in the 1100-1300 mile window b/c ours is evidently using oil after this mark (or someone faked the test). Called the 800 Toyota # and was told to take it back at 6 months after first test or 5,000 miles. Does anyone know if anyone's vehicle has FAILED the oil consumption test? What does anyone know about the class action lawsuit. I KNOW my car is using oil but that doesn't seem to matter!

- , Jenkins, KY, USA

problem #143

Nov 232016

Camry

  • Automatic transmission
  • 149,500 miles

Contacted Toyota customer service to confirm my vehicle was still eligible under the extended warranty. I explained that the vehicle is at 149,500 miles and I am experiencing issues with the excessive oil consumption. I only realized there was an issue because I was in traffic and hit my brake and the oil light flickered. I further explained that the vehicle would be under 150,000 miles when the test was initiated but would be over that mileage after the required 1100 miles to complete the test.

Customer service told me at that time because the test was initiated before the 150,000 miles it would still be eligible for the extended warranty. Took the car in this morning for the test, the dealership contacted Toyota to verify eligibility, and now they are saying that it is not eligible because it will be over 150,000 miles when the test is completed. How convenient for Toyota that most of the vehicles do not experience this issue until around 150,000 miles and even more convenient that they made it a requirement for the vehicle to be experiencing the issue before the vehicle could be covered.

So now I am forced to constantly monitor my oil level, deal with a diminished car value due to this issue, cover the cost of repair on my own, and have to file a lawsuit in order to get reimbursed for a known issue. It is unfortunate that individuals unknowing purchased a vehicle with a defective part have to file lawsuits in order to get the issue repaired. I have been a loyal Toyota customer. After this, I am strongly considering not purchasing another Toyota.

- , Laurel, MD, USA

problem #142

Jul 052016

Camry Limited 4

  • Automatic transmission
  • 150,000 miles

A D V E R T I S E M E N T S

I am trying to determine whether Toyota has taken any responsibility for the numerous complaints I have heard about regarding excessive oil consumption issues?

- , Baltimore, MD, USA

problem #141

Oct 142015

Camry ES V4

  • Manual transmission
  • 70,000 miles

Toyota Carlsbad 5424 Paseo Del Norte, Carlsbad, CA My wife and I purchased a brand new 2009 Camry from Toyota Carlsbad, at about 50.000 miles I noticed the oil pressure light will come on between services so I called in and spoke with a customer service representative and her response was " Do not worry, that is normal". Having automotive experience myself, I monitored the oil consumption for the next months and to my surprise my vehicle was burning 1 quart of oil every 1000 to 1200 miles, that is anything but normal. I brought this concern to Toyota's service advisor Kevin Skinner after I received a paper in the mail stating Toyota was looking into excessive oil consumption. Toyota Carlsbad performed an oil consumption test and my vehicle "passed" meaning my vehicle was performing at Toyota's "standards" (I did not agree with this statement, because my previous Toyota never burn that much oil even after driving 4000-5000 miles). The engine is burning way more oil than it should be. It's at it's highest point now, and we are grateful that the motor hasn't burned up and caused an accident while on the road. Toyota is aware of the 2AZ-FE engines having problems with oil consumption, but nothing has been done to fix this issue. Almost a year and 50.000 miles after I am still here raising my voice for Totoya of Carlsbad to take responsibility and keep valuable customers happy. I tried to reach out to service advisor Kevin Skinner for over four months now via e-mail/phone and still no answer.

-YR 11/20/2016

- , San Marcos, CA, USA

problem #140

Oct 222016

Camry LE 2.4L

  • Automatic transmission
  • 96,871 miles

Motor oil consumption is excessive to the point that I have to check it every weekend. The dealer says is normal but they could have it checked by a mechanic for a fee of course. I can't afford to exchange the car for a newer at this moment. Not happy with my Toyota Camry at this moment and the lack of care from the Toyota Dealer.

- , Taylor, TX, USA

problem #139

Aug 252014

Camry LE 4 cyl

  • Automatic transmission
  • 82,000 miles

Car burned about 1 qt every 5,000 miles when I first bought it with 82,000 miles. I was dismayed bc I've owned 5 Toyotas and never had any burn a single drop of oil. The problem has progressed to burning 1 qt. in a mere 450 miles now with 158,000 miles. I had the Toyota dealer do the excessive oil consumption test (for which I received a letter that they were voluntarily repairing Camrys with this problem) but my car ONLY burned 0.9 qt in the 1100-1300 mile test. It had to burn a full qt in order to be repaired by Toyota. I was irate. I was told I could have it tested again. Now that it is burning more oil I tried to schedule another test as the Oct. 31, 2016, deadline for cars with over 150,000 miles was approaching. I was told that I had to wait 6 months after the first test. That would put me past the deadline and my car could not qualify to be repaired for free. You won your little "admit no fault" battle Toyota...BUT YOU WILL LOSE THE WAR. I WILL NEVER BUY A TOYOTA AGAIN, despite how much I have loved them in the past. TERRIBLE, TERRIBLE BUSINESS MOVE ON TOYOTA'S PART. I HAVE BEEN TELLING EVERYONE THE ABSURDITY OF TOYOTA'S APPROACH TO THIS CLEAR BREACH OF TRUST...AND I WILL KEEP TELLING PEOPLE. YOUR REPUTATION IS EVERYTHING. YOU LOSE YOUR REPUTATION, YOU CAN NEVER GET IT BACK. ASININE.

- , Georgetown, KY, USA

problem #138

Sep 262016

Camry

  • Automatic transmission
  • 130,600 miles

I was told by Toyota dealership that they are aware of the problem and they don't know when they be able to fix it and the parts are on back order. May take a year the dealership said. I cannot wait a year or not have a realistic date set, I'm not sure what kind of subsequent insults are happening to my car with this oil leak. I want this fixed soon!

- , Detroit, MI, USA

problem #137

Mar 012016

Camry

  • Automatic transmission
  • 172,000 miles

My car has been using excessive oil. My oil light first came on and i checked the oil it was down 2.5 qts, after having an oil change and putting on about 2k miles. I brought it to Toyota and by the time it got there it was down another qt roughly 900 miles before appt.

when i did the 1200-1500 mile test I brought it back and it used what the dealer told me was a smidge less than a qt so it didnt qualify. I argued the point that what if it wasnt drained competely we are talking a tablespoon worth of oil , it didnt use enough im sorry. They told me by toyota standards, it is normal to burn that much oil, well WTF if that is the case why would you get anoil change? If the car is burning a qt every 100o miles, there is 5 qts to the car and you change it 5 k miles ( per toyota guidlines) why in the hell have an oil change seriously STUPID ANSWER TOYOTA!!!!!! I have kept record of all the oil i have had to put in and at what mileage.

I have been a Toyota owner since 1999, NEVER AGAIN! Im now looking this weekend becasue my car is now flashing the engine light and running bad. This is extreme bullshit and TOYOTA should now support its loyal customers. GET IT TOGETHER TOYOTA!

- , New Durham, NH, USA

problem #136

May 012016

Camry SE 4

  • Automatic transmission
  • 90,000 miles

Really, just keep adding oil? That's not a fix. The oil consumption is up to 1 qt for every 600 miles.

- , Warwick, RI, USA

problem #135

Dec 302015

Camry LE 2.4L

  • Automatic transmission
  • 68,351 miles

Toyota should fix this issue.................................................................................................................................

- , Mississauga, ON, Canada

problem #134

Mar 102015

Camry LE 2az-Fe

  • Automatic transmission
  • 140,000 miles

began noticing oil consumption increase between oil changes in early 2015. Has become worse over time. Now adding several quarts between oil changes. Have had numerous occasions when I could not start car without multiple attempts and checked to find out the oil was low many times. I now have to check the oil level at minimum at least every 3 weeks. The oil light never comes on except for the normal oil change notice.

- , Aiken, SC, USA

problem #133

Sep 012016

Camry LX 2.4L

  • Automatic transmission
  • 66,500 miles

Change oil every 3 thousand miles notice it was a quart short every three months

- , Detroit, MI, USA

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