This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers.
My dashboard on my 2011 Camry has recently started melting & is extremely sticky. One spot on the driver's side is really bad & causing a glare on my windshield. I am very concerned this is going to cause visibility issues while driving. This is a clear defect. After doing extensive research to figure out why this is happening & what to do, I called my local dealership on 7-22-22, then called Toyota Corp same day. They refused to do anything to help me! The rep told me an extended warranty was offered for various Toyota models due to sticky dashboards including my car, but that mine expired May 2021. When I told her I never received anything in the mail, she replied they only send out notices for recalls & this wasn't a recall. She suggested to get an estimate from my local dealership, then call back, but that they still couldn't cover the repair. I asked to speak with a Supervisor, but no one ever answered. The rep told me a supervisor would call me back within 24 hours...4 days later...still nothing. This is absolutely ridiculous that Toyota would expect me to repair this obvious manufacturing defect out of my pocket! My dash is ugly & dangerous! This is my third Toyota & I always recommend Toyota vehicles to friends/ family. I was getting ready to purchase another Toyota, but I'm so disappointed in Toyota that I'm seriously reconsidering. I can't believe they don't seem to care about their customers anymore than this.
I have a 2011 Toyota Camry with 72,000 miles on it. The dashboard has a melting issue where it leaves a residue on anything it comes in contact with and is sticky. The major safety issue is the glare that reflects onto the windshield while driving and interferes with visibility. I prior owner, an elderly gentleman, was unaware of any recalls/repairs that Toyota was providing. I called Toyota and they said that they are aware of this issue but cannot repair or provide reimbursements for repairs because there is no recall for their dashboard.
My 2011 Toyota Camry has a deteriorating dash. It is sticky and very shiny in spots. The glare from this has made it very difficult to drive. I searched for info on this and discovered there had been a recall! I did not receive this notification, despite keeping my contact info current. My Camry has less than 83,000 miles. I am having trouble seeing through the glare, and no longer feel safe driving my Camry. Please help.
- Anaheim, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Dashboard has become shiny and extremely sticky. On sunny days or at knight light can reflect off the dashboard into the windshield. This causes an intense glare making it extremely difficult to see forward. This effect can be seen stationary or in motion in cities or on the highway. Toyota issued an enhanced warranty however many older cars are no longer covered and the issues still persist. I purchased my car used from a third party and was never informed about the enhanced warranty that covered this issue. When I learned that this warranty existed it was too late and Mar car was no longer covered.
The drivers side sun visor, while positioned in trhe retaining clip, continues to rotate downward, hampering the drivers view. Condition is worsening with time.
While driving, the driver-side sun visor drooped down and could no longer support itself. This safety issue resulted in a dangerous obstruction of view. I've had to remove the sun visor until it can be repaired.
Passenger side shade visor sagged down and will not stay in place. This happened on my 2011 Camry SE, same thing happened on my 2007 Camry SE and a recall fixed that. Why is this 2011 Camry to be repaired by Toyota as was the 2007" also, the sun roof has been noisy since I bought the car Aug 31, 2010. Why is that not recalled.? am I the only one with these issues"
I was not sent any notice of the defective plastic clips holding up 2007-2011 Toyota Camry. Instead, our sun visor lost resistance in 9/2019 and started obstructing our visibility and making it hard to see out the windshield. The sun visor would no longer stay up, but hang ~2/3 of the way down. I contacted Toyota and printed out the complaints as well as the fact that Toyota never informed us of the issue with the defective visor clips within the extended warranty time frame -which has happened to many. We are being told to replace and repair it ourselves for $195 though they agreed it's a safety hazard as well as the clips are defective. Our local dealership was cordial but said it was out of their hands and a Toyota headquarters decision. Please look at the multiple complaints here: Https://www.toyoheadquarters.com/threads/2007-2011-Toyota-Camry-and-Camry-hybrid-sun-visor-warranty-extension-ztt.114/page-5M.carcomplaints.com/Toyota/Camry/2011/accessories-interior/sun_visor_will_not_stay_up.shtml I believe Toyota is in the wrong and should have to fix all faulty clips especially when blocking your visibility. I was unable to see other drivers in the course of driving. I could not see safety signs when turning, on the highway, etc. Because of this, I had to rip off the left side sun visor out of concern an accident would occur.
There is significant distortion of visibility through the rear windshield during both day and night, moving and stopped.the biggest issue at night is that one vehicle appears multiplied with multiple sets of headlights, mostly up and down with the defogging lines but also in a wavy pattern between defogger lines. During the daytime, it obscures the edges of vehicles with the wavy pattern and has the same headlight issue as nighttime driving if it's raining. There is no after-market tint applied and there has been no damage to the windshield. It makes changing lanes at night or in the rain difficult and unsafe if there are any other vehicles on the road behind me since the distortion makes it difficult to determine distance and which lane they may be in.
I had noticed the dashboard on my 2011 Toyota Camry hybrid became very sticky and shiny in the early months of 2019. The sunlight shining through the windshields most likely created this condition. It is impossible to clean or to remove the very shiny/sticky effect. Subsequently it causes a reflective glare from the shiny surface onto the windshield, possibly creating a driving hazard. I consulted a Toyota dealership who quoted me a price to replace the entire dash as they do not even attempt to clean them...spefically stating they had not seen any ever successfully corrected by repair. Considering how expensive it would be to have this part replaced by a Toyota dealership, and reports online of many other similar experiences by owners of Toyota of similar makes and models, it is my belief that the NHTSA should consider issuing a recall for this issue.
Initially the sun visor will fell and block some driver side view. After a year or 2 later, it completely fell and will block the driver side view. This is a hazard condition and should have been recalled, Toyota issued warranty bulletin(pol12-03) to replace certain VIN range of the Camry 07~11, mine is the 2011, however I do not see the VIN in that document. I've bought 3 new Camry in the past, only this one has the problem. Looking at the internet, many people have the same issue.and this should have been addressed by the Toyota.
Sun visors seem to have not been properly installed with correct parts went on line and google it seems that a lot of this year has same problems so they where hanging and it makes hard to see the one on the driver side fell off either way it's un safe yo drive like this I do not have money to fix it I am making payments and only had the vehicle for 2 years
Both the passenger and driver sun visors fell down and would not stay up. They eventually rotted and detached from the vehicle. The sun beams into my eyes as I am driving and this could potentially be dangerous.
The driver side visor on my 2011 Toyota Camry drops down in front of my vision making it a hazard when I drive as my visibility is impaired. I hit my head on the visor when I get in and out of the car. Toyota should declare a recall and fix these defective visors
A D V E R T I S E M E N T S
- Jacksonville, FL, USA