This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Own Corolla 2001 with 45,000 miles, engine light on. I took it for diagnostic, it was charcoal canister. Extended warranty did not cover part & labor. Searching in the net me many same model owners with exact same problem. Toyota is definitely ignored this issue while selling the care. Aware that after 35,000 miles the part must be replaced. Labor and part everywhere over $400.
Contacts stated the check engine light came on August 1, 2005, consumer took the vehicle to an independent mechanic, and they replaced two different oxygen sensors. Now, the light came back on again and stayed on. Took the vehicle back to the independent mechanic, they put in new spark plugs. They said it could be a lot of things. It had stayed off a few days. However, the check engine light stayed on and consumer was taking the vehicle to the independent for the fourth time. The Toyota dealer had not checked the vehicle.
Check engine light came up on 8/31/04. Could not drive. Took it to dealer. Diagnosed as charcoal canister problem. Paid about $460 (parts and labor) to fix this problem.
We bought a new Toyota Corolla in Sept 2001 and it has approx 32000 miles till now. It was always serviced at the Toyota dealer. I got my 30000 miles servicing done in Sept 2003 and since then we were not using the car much. In April 2004 suddenly the dashboard was showing check engine light. I thought it was 7 months that I got serviced(although I travelled less then 2000miles during this period) and it needs simple oil change and took the car to the dealer. The dealer told me that the charcoal canister and vsv have to be replaced. Although I missed the 36 months warranty my car was still under 36000 miles. The dealer didnt consider my request for a free replacement and was asking me to pay approx. 700 $ for parts and labor. But when I called couple of other dealers they told it is very uncommon to have charcoal canister replaced so soon. When I called Toyota customer service 800-331-4331, they agreed to replace the part but still the dealer is charging me 200 $ for labor. I feel Toyota is aware of the problem with this canister and is deliberately ignoring instead of recall or free parts and labor. I found a similiar kind of issues raised by other Corolla owners on the net. Please do the necessary investigation in this matter.
- Blue Bell, PA, USA
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- Fremon, CA, USA