This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall my son hit by inflated driver side air bag on 18th dec2014 at university of houston resulted due to passenger side tire hit the curb right side of road curb. This may happen due to passenger side front tire blew after hitting the curb ( guess) because car passenger end strut touched the curb and got damaged. It also damaged the fire wall. The car was with normal in campus speed 25 mph. Tires were new & had replaced just three months before accident. Police called 911 & he has been transported to St. Joseph hospital, downtown - houston due to sever injuries due to air bag inflate. I was shocked due to deep cut on his forehead, few facial cuts & fractured nose. I called Toyota customer center in first week on Jan 2015 to inform about air bag injury & investigate probable cause, but they denied and told me such injury can take place due air bag impact. My intention was to avoid such injuries to all others but no positive response I received from Toyota. In 1st week of July 2017, I received the notice about recall of air bag at my previous resident address. After reading the notice, I got shocked because of Toyota's stand in 2015. I called Toyota & asked them to investigate the matter but the case manger informed that the recall is associated with passenger side air bag & nothing to do driver side air bag. Attached case number & letter for your reference. I haven't heard back from them, need to resolve the issue. Car is still running without driver end air bag.
The contact owns a 2005 Toyota Corolla. While attempting to start the vehicle, the contact heard a beeping noise and "air bag deactivated" illuminated on the instrument panel. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000. The VIN was not available.
The contact owns a 2005 Toyota Corolla. The contact stated that the air bag warning indicator illuminated. The dealer diagnosed that the spiral cable needed to be replaced. The vehicle was repaired the manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 257,192. Updated 05/09/17
Toyota airbag recall: I called Toyota to schedule an appointment to have my airbags fixed back in November. I was set up with the Toyota dealership to have my airbags replaced. They told me they had to order parts for that service and would call me once those parts came in. I never received a call about this again and they have not followed up with me on my inquiries.
- Berkleey, CA, USA
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I received an air safety recall notice therefore I scheduled an appt with boch Toyota in norwood, MA to get it fix since that was the dealer I bought the car from 11 years ago. On the day of my appointment I went there and they told me they replaced the air bag and that I was all set then I left.two weeks after while I was driving on my way home my air bag light came on, I immediatly called boch Toyota they asked that I bring the car, I went there directly. When I arrived they took my car to go check why the air bag light was on, I reminded them that I was there two weeks ago maybe they had forgtotten to do something. The service advisor told me he would have a mechanic take a look; an hour after another service advisr larry came and told me that the air bag sensor needed to be replaced that I would cost me $800. I told him I had my car for 11 years and the air bag light never had any issue until I brought my car there for them to fix the air bag as requested by the Toyota company;larry told me the issue the car has now is not covered under the safety recall and that my only option was to get it fix, he also said that if I was involve in a car accident the air bag will not deploy. I told him that it was boch Toyota's responsibilty to fix it, he told me it was not possible. Next they brought my car for me then I left. My air bag light is still on in the car, I have asked two mechanics for suggestions and they both informed me that boch Toyota should have taken care of it. Can someone please contact me ? I need to know how to proceed with this sice I'm driving a car with air bags that will not deploy in case I have an accident.
Air bags did not go off in a hard collision with a deer. Covering of bumper gone, hood bent 18"+-, radiator pushed into engine, frame bent on driver's side in front of the door. Car not driveable and yet the air bags did not deploy. State farm has the car policy 182 5776-C28-23A. Police report bec icr 16-17141, blue earth county, mn state farm claim 23-0177-0W2. This vehicle has been owned by family members since purchased new. Our concern is that the air bag did not go off and it possibly was unhooked.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received a recall notice for NHTSA campaign number: 15V285000 (air bags) in June. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2005 Toyota Corolla. While the vehicle was parked, the passenger side air bag indicator illuminated constantly. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15V286000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 273,000.
The contact owned a 2005 Toyota Corolla. While driving approximately 50 mph, the vehicle crashed into a deer. The front end of the vehicle sustained significant damage, but the air bags did not deploy. The driver sustained a neck injury that did not require medical attention. The vehicle was destroyed. A police report was filed. The cause of the failure was not determined. The contact indicated that the vehicle was previously serviced per an air bag recall. No further information was available. The manufacturer was not notified of the failure. The NHTSA campaign number was unknown. The failure mileage was 94,000.
I have the air bag lights on all the time, the time I turn on the car and driving it, it just do not go away on parking either, ever since I buy the car the dealers said it will go away as I drive it, it never did, it is not stable at all every time I brake while driving it goes forward like it did not stop but it did. It is in some way unbalance at every stop. But they said this is how it is since I bought it. Now I try to check on recalls and for some reason this VIN # does not appear to be valid or recognizable by the safety dept.. why" why? why? they do not want to fix it? or what is going on"
Takata recall. The contact owns a 2005 Toyota Corolla. The contact stated that the air bag warning indicator illuminated on the instrument panel. The vehicle was previously serviced per NHTSA campaign number: 15V286000 (air bags), but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning indicator did not illuminate until after the recall repair was performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 188,956.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received a notice for NHTSA campaign number: 15V285000 (air bags). The dealer indicated that the spiral cable needed to be replaced before they would comply with the recall repair. The manufacturer was notified of the failure and was to follow up with the contact. The contact was unable to determine when the vehicle would be repaired. The approximate failure mileage was 189,009. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Takata recall- we received the notice for the recall and called our local Toyota dealer. They informed us that we would be contacted when parts came in. A few months later, we received a notice indicating that parts had been manufactured for our location. We called again and were told that they didn't have the parts and that a supervisor would call us back. We never received a call back. We called back again a few months later and were told the same exact thing, including that we would get a call back from the supervisor. We received no call back. We called one last time (after battling with this for over a year), and were told the exact same thing. We even said, "can you please make sure he actually calls us back this time? we have been promised many calls back before and never gotten them." Well, no call back! in the meantime, we have to avoid traveling with passengers which is a massive inconvenience, especially with two busy children. We had this same recall with our Honda and it was completely solved within 6 months.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Toyota Corolla. While at a stop sign, the contact's vehicle was struck head on by another vehicle. Neither frontal air bags deployed. A police report was filed. The vehicle was towed to a police impound lot. The vehicle was not evaluated by the insurance company. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 245,000...updated 09/20/16 updated 09/29/16.
Takata recall. Failure to remedy defect within a reasonable time. Awaiting replacement for over one year now and avoiding use of passenger seat is an undue burden. When passenger seat is used passenger is placed at unnecessary risk. Was on waiting list in Vermont for several months but have now moved to New York. My time on the waiting list is now reset and will be another 3 or more months.
A D V E R T I S E M E N T S
- Orlando, FL, USA