This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata inflator: Received letter recommending urgent safety recall. Parts were supposedly ordered 3/21/16. As of today, 4/8/16, parts are "backorder" with no timeframe. Spoke to "jennifer" at Toyota repair shop. This is unacceptable. I frequently have passengers in my car, as I take friends to doctor appointments. Please advise....by the way, the letter states that Toyota has the parts available for my geographic region. So why are the parts not available? I called as soon as I received the letter.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The dealer was unable to provide the part within a reasonable time frame for the recall repair. The dealer stated that the manufacturer was only sending a limited supply of parts. The contact was placed on a waiting list for several months and was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. We got a notice after I was told in 2014 the Corolla we have was not in the recall even thought I gave the VIN? since the notice over nine months ago we have not heard a word from Toyota to get the car repaired. My co-worked has had her car (Corolla) repaired" Toyota has told us to not ride in the front passanger seat until this is repaired yet cannot tell us when ths is to happen" I am aveteran and do not like driving a grenade each time I am on the road!
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall after I received the first recall letter from Toyota it said remedy was not available and I would receive another followup letter when available. I never received one. I called the dealer on 11-5-15 to follow up and they said no parts were available yet.. I call 4-4-16 and was told the part was available and to get it fixed my options were leave the care for 4-6 hours and rent a car or have a possibility of waiting for their shuttle that has a 10 mile limit. I don't feel I should have to pay for a rental or miss work to have this repair done. The dealer told me to contact Toyota corporate which I did. I was initially told that, yes, retntals were supposed to be suppled and they had me talk with a person at the next level to hopefully work it out. I was told by this level person that they only supplied rentals for people who requested them prior to a remedy and parts available. I confirmed that they would have paid for a rental for a few months but won't pay for one for one day" they said that was correct.. I cannot afford a rental car or taking tie off work to get this fixed. Do I have any recourse"
- El Dorado Hills, CA, USA
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The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - Toyota letter received (bloomington Indiana) stating they completed parts prep for my geographical region and to contact a dealer for replacement. I called dealer and was told Toyota had placed a 3 per week limit and that the dealer would need to order and expect delivery in two weeks. That to me is not acceptable. The legal nonsense of not having a front seat passenger is annoying since this has been dragging out for a very long time. Surely there are other manufacturers that could make replacement. Seems to me no one is taking this with any sense of urgency.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received a recall notice for NHTSA campaign number: 15V285000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/29/16 updated 05/05/16.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall: I received my only notification from Toyota the safety recall notice in late June early July 2015 regarding the inflator problem with my vehicle. From my understanding, the issue is caused by intrusion of moisture into the inflator system of the passenger airbag that causes the inflator to explode if the airbag is deployed. This explosion has been linked to many cases of serious injury and/or death. The notice informed me I would receive another notification when parts were available in my area to have the replacement conducted. It is now February 20, 2016 and in 8 months I have not received any more information regarding this serious life threatening issue. From the information I have found online, the parts should have started to be available in Oregon in September 2015, that was 5 months ago and I have yet to hear any information on when I can expect this issue to be resolved. In the notice it asked to not have anyone sit in the passenger seat of the vehicle until repairs can be made. I understand this is a safety precaution, however, after 8 months and counting it has become quite an inconvenience. Furthermore, I live in portland, or and it is very humid/moist in this region of the country. This causes even more concern to me that this issue is not being resolved in a time sensitive manner. My complaint is that I have not received timely notice or information regarding when parts would be available in my region of the country and after 8 months, I am requesting someone contact me with more information that can help me resolve this serious problem with my vehicle in the very near future. Thank you for your attention to this matter.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V286000 (air bags); however, the parts needed were not available. The dealer was unable to provide a time frame for the parts to become available. The manufacturer was not made aware of the delay. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Bronxville, NY, USA